Holiday Inn Express Chennai Omr Thoraipakkam By IHG

Staff was working hard to meet demand of work. But some staff was caught lying

Very dirty. I rented 9 rooms. One room had mosquitoes in swarms which hotel acknowledged and changed. Ac in that room was not working either. Another room where I personally was staying did not have ac in working condition in hot summer.

Catering service and response good.

water in the restrooms are not available timely Poor maintenance Room booking details were not updated in their system.

Nothing . Extremely worthless property to stay for business needs.

1. The rooms were extremely small. No provision to keep any items.2. Air conditioning was having no control. Despite being attempted by maintenance person, it was not Ok. 3. The toilet water leaking was an issue which couldn't be rectified .4. Finally, the room was changed from 4th floor to 7th floor after long waiting.

Clean and friendly staff especially Shijas front office manager

Room 0127 the toilet was a mess

Cleanliness and hygiene. Friendly and efficient staff.

Small writing pad with at least a pencil would be preferable.A glass tumbler to drink water from the bottle would be useful.A stirrer to stir coffee or tea would be necessary.

Cheap, affordable, budget friendly.

-The breakfast is the bare basic minimum. Idli, vadai and cereal. It is common not for breakfast items to get replenished quickly and that you may have to wait more than 10 minutes.-The TV doesn't work in my room or so I am told on all the rooms in the 3rd floor. And not much effort was made to rectify this. -The main reason why I booked this hotel was the complimentary free laundry perk. Little did I know that when the washing detergent finishes no effort was made by the staff to replenish even after telling them twice about it. -there is a weird smell in the shower and the water from the shower often leaks into the bedroom. And you may just see general rusting around your room as things look little aged. - rooms are super small. Which was okay for me since I was a solo traveller's. But if you're with a family, good luck!- this hotel seems to fall short in all areas not just 1 or 2. If you think you'll get the flagship holiday inn experience...forget about it. - everything you request for whether it's an breakfast item or an extra towel, you have to mention it twice to the staff, only then it will get done. It seems that the hotel is short staffed or that the staff simply don't care.

NothingBreakfast seemed stale … dry and hard

Too small rooms, not clean.

The room was pathetic, each time I took a bath, water was pouring out to the floor. We had ask them to mop the place multiple times. The curtains had so much stains, the floor was not at all clean. It's pathetic to see this much disregard to cleanliness. Not at all worth the money. I will never book here again.

Cleanliness of the room was pathetic.

Very good

Timing on wards 8.30 am break fast of many items are missing. May be due to more people or due to less hotel staff.

Rooms are ultra small No wardrobe or even place for putting towels.Not Good for family stayGood Only for couples staying without luggage

Average

Comon Area is not clean and bad smellBreakfast quality , taste is very bad some days spoiled food served no quality control .. no live kitchen only processed food !!

Probably the worst. Washbasin is in the bedroom, no lock in bathroom and the bathroom is do small that you can’t move. Filing legal case against this property

Room is very small. not clean. it was stinking. Smells like long time closed room. Reception staff is not changed alternative room for me even requested.

Location is good for business. Property is clean and well maintained.

Rooms are too small. Haven't seen such a small hotel room in my life. Bathrooms are also very small. No space for towel rods or dirty clothes.

Staff was good and co-operative.

Room was stinky and smelling bad.Room was not clean.Wash basin was outside the wash room area and very close to the bed.Room was pretty small and compact.

Room with breakfast was a good deal...the room was small though.

Toiletries were not there...had to ask.

Bed and aircondition was comfortable

Surprised to see holiday inn express in this state Curtains were toneRecipionist was very rudeWhich hotel in world gives chexk in at 3.00 pmHoliday inn really needs to do a surprise check to xheck it's standardIt's not even worth 1 star

Bed and staffs

No shower in the restroom.. no snacks in the room.. only one bath towel is available ... No dress cupboard

Bed was comfortable

Room too small for two no place to put luggageWash basin in convenient to use Bath room water seepage outside in room Mosquitoes in room

breakfast was good, but lack of cutlery and crockery.fantastic beds, nice hot shower, wifi good.

a few more hooks in the bedroom to hang towels, clothes, as the room is small.