VV Grand

okay location, not a bad place to stay if your options are limited.

- old towels and sheets- rooms need to be refreshed- bathroom not very clean- better value for the money in other places

Hotel is located off the center of Chennai but close enough to airport to offer decent lodging for flights in or out. My flight was at 0400 and needed to leave at 1 AM, and this hotel was the best value for comfort, cleanliness and amenities compared with hotels airports. Getting to airport is fast within 15-20 minutes but at 1 AM Chennai traffic is nonexistent, during the day will need to factor in delay (average speed in daytime traffic is no more than 25 KPH when I came up from Mahaballipuram to Chennai in the afternoon).There are limited parking in the hotel drivewayRoom is slightly small but adequate, very comfortable with good functioning AC, fan and ample hot shower. There are decent amenities like tea kettle, plush towels, and blanket in the room.Nearby are numerous shops but cannot comment on restaurants as I had meals earlier in the day.Staff is welcoming but I did not require much from them.Overall, good value for brief stay in Chennai

Staff was polite. Room was comfortable. Breakfast was good. Location was excellent.

Everything was good

AJITH in reception went ‘above and beyond’ to make certain I was comfortable. She was so kind and caring… EXCEPTIONAL hospitality. The owner was also kind.

No screen on my window. NOT a “big deal” and I never brought this to anyone’s attention bc EVERYTHING else was superlative.

Friendly staff, very helpful. Clean and comfortable stay.

Nothing major to mention, cleaning of bathroom could be better if I am being a bit picky.

Courteousness and cooperation of staff. They listen, and was willing to go that extra mile to keep us comfortable. I had multiple room bookings and they addressed an unexpected cancellation gracefully, even when they had an option to refuse it. Never experienced such customer friendliness before. Their professionalism is outstanding.The infrastructure is either new or recently renovated. The corridors, rooms, bathrooms etc are clean and well maintained. The on-premise restaurant is a pleasant one to dine. We had traditional food for lunch and breakfast and that was very good. Overall, we felt very comfortable and at home.

Parking space is available right at the porch area is limited to 6 or 7 cars. Better inform them during reservation that you need parking space. Their staff will help you to manage the parking.

The location was great, and very clean, Ms. Aruna was very helpful.

The room was really clean and good size.

This is a really nice and clean hotel in the heart of west Mambalam. Ms Aruna is very accommodating and all the staff in the hotel are very helpful. Sometimes, there are communication issues like with hotel breakfast or ordering coffee which was solved upon informing Ms Aruna. The hotel is very clean and if we request for something, they will try their best to accommodate us. I liked the availability of a paid laundry service which was quite convenient. Suggestions for improvement:1. Provide reusable and refillable drinking water bottles or jugs instead of single use water bottles to be more sustainable. I used to refill my own water bottles from the hotel on floor 1. 2. Purchase more hair dryers, so that all guests have access to it rather than passing around a single hair dryer around the hotel. 3. Communication between the hotel and the restaurant needs to be clearer as there seemed to be some miscommunications and different procedures for coffee and breakfast on different days.

Had an amazing experience – the staff were friendly, especially the lady at the reception. The South Indian breakfast combo was excellent

Efficient staff, helpful and very kind.Food in the restaurant is very good.

Booked it at the last moment but got a room immediately. Location is not bad. Overall room was fine.

Recycled water stinks and makes it unbearable to sit inside without circulating the air outside. The hotel needs to plan the bathroom better. The commode had stains on it! Please ensure its replaced, as that's the first thing most people want to ensure is clean! Some mosquito repellant by default please. Any how felt it a bit expensive given the one night I stayed.

STAFF: The Staff are EXCEPTIONAL. They attend to every request, besides they even anticipate every request. Every time you walk into the reception, they offer you water, they inquire after your comfort, whether you have any room, restaurant, housekeeping, laundry or other needs/ requests. They are all warm, welcoming, and attentive to the guests needs and wishes. Ms. ARUNA, the Reception Head, was so kind to me. I needed a tailor on an emergency basis, and she personally walked me over to the tailor across the street, and he did a very nice job on a blouse I had stiched. Besides, Ms. ARUNA, Mr. AJITH, Mr. RAHUL, the Manager, the housekeeping staff, they were ALL accommodating my requests every day. They booked cabs for me, they had my clothes laundered for me in time, they charged my laptop when my charger broke, I cannot thank them enough. It seemed like every day I had a new request that they were only too happy to fulfill immediately and well. FACILITIES/ LOCATION: Well apppointed rooms, comfortable beds, CLEAN rooms, modern furnishings and all this in a central location very close to the main shopping area. Uber/ Autos/ Cabs readily available and the location is central, so you can get to anywhere in the city relatively fast.

Nothing.....everything was EXCELLENT.

I've been here for almost 2 weeks. The reception staff were always very kind, helpful and reachable for any requests. The location is near to mambalam station so you can easily reach any destination easily. The restaurant provides tasty and fresh meals. I enjoyed the stay and would recommend it.

As a foreign person eating at the hotel's restaurant it would be helpful if the more of the staff in the restaurant could speak english. Of course you can try with some tamil words to place your order!

The hotel is a for a budget conscious traveler, the room is very neat and well organized and close to what is shown in the picture. The restaurant serves delectable coffee and the restaurant staff has so much positive energy.

I had an early morning train and the hotel is at a reasonable distance from the train station however at 0500 it was hard to find an Uber.

The property is very nice and clean and staff very friendly and helpful .I’m now in the property second time Thanks

Notting

Great location for shopping, friendly, helpful staff, quiet, efficient aircon.

Cleanliness and staff were helpful

Approach road is small.

Gentle staff, comfortable equipment, suitable for short staying

Very clean, staff very helpful and extremely professional, Arjuna very helpful and smiling

Staff, Rahul, Pankaj all very nice

Location, cleanness, friendly staffs