4 Star Hotel

The Palomar By Crossway

4 East Coast Road, Chennai, India View Map

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The Palomar By Crossway

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About

Comfortable Accommodations The Palomar By Crossway in Chennai offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, seating area, and free WiFi. Dining and Leisure Guests can enjoy a family-friendly restaurant serving brunch, lunch, dinner, high tea, and cocktails. The hotel features a fitness center, terrace, bar, and free on-site private parking. Convenient Location Located 13 mi from Chennai International Airport, the hotel provides easy access to local attractions. Free WiFi is available throughout the property. Exceptional Service Highly rated for its attentive staff, comfortable rooms, and cleanliness, The Palomar By Crossway ensures a pleasant stay for all guests.

63 Reviews

8.5Very Good

What Guests Say

  • “Stayed here for the first two nights when arriving in India. I was jetlagged and exhausted. The staff took great care of me! The…”
  • “It’s cozy, clean and located 10 minutes away from the beach. Staff are friendly and amenities are decent.”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Superior Double Room1/4

Superior Double Room

237 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
Standard Twin Room1/4

Standard Twin Room

205 sqft • 2 Single

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Body soap
Deluxe Double Room1/4

Deluxe Double Room

302 sqft • 1 Double

  • Accessible by lift
  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.5
    Very Good

    Based on 63 reviews

    Pros +

    • Stayed here for the first two nights when arriving in India. I was jetlagged and exhausted. The staff took great care of me! The restaurant has a lovely modern menu and caters to international taste which was great for me. I used the pool and enjoyed the chance for a dip when I felt like it. Wifi was working well and I could hold all my business meetings over internet without issues. The hotel is also a short walk from the beach. All in all. A great start to my first trip to India.
    • It’s cozy, clean and located 10 minutes away from the beach. Staff are friendly and amenities are decent.
    • I recently stayed at Palomar CY Crossway, and it was a fantastic experience from start to finish. The moment I arrived, I was greeted with a warm welcome, and the check-in process was quick and efficient.The room was modern, spacious, and spotlessly clean, with a super comfortable bed that made for a great night's sleep. The decor had a stylish and cozy feel, and I appreciated the thoughtful touches like complimentary coffee and high-quality toiletries.One of the highlights of my stay was the exceptional service. The staff was always friendly and ready to assist with any request, making me feel truly valued as a guest.The breakfast buffet was delicious, offering a wide variety of fresh and tasty options, from continental choices to hot local dishes. The in-house restaurant also served amazing food, and I highly recommend trying their signature dishes.The location was perfect—close to key attractions and well-connected to public transport, making it easy to explore the area.Overall, I had a wonderful stay at Palomar CY Crossway. The combination of luxury, comfort, and top-notch service makes it an excellent choice for both business and leisure travelers. I would definitely stay here again!

    Cons -

    • There was construction work happening just outside our window (unavoidable of course) so that made it awkward for us to keep the curtains open in the day.
    • Avoid the adjoining rooms unless you like hearing the neighbour farting, retching and personal phone conversations! The sound proofing between the adjoining rooms is non existent!Upon complaining, we were moved to a non adjoining room which was an improvement, however external onsite work was noisy.Avoid the onsite restaurant The Capella. I can cook better than the chef. Attempts at cooking Italian and Thai foods were disappointing despite paying UK prices for the meals.The reception controls access to all recreation rooms so you have to keep asking for guest rooms to be unlocked which was annoying. The guest seating areas lighting was also controlled by the reception so unusable for reading.Not good value for money.
    • Reception Staff needs more training. They just made conclusion at the time of check in. Details needs to be taken care carefully.Secondly people usually prefer to relax at the hotel unfortunately they was too much noise that didn't allow me to sleep
    10SeidiPosted on: 3-16-2025

    Stayed here for the first two nights when arriving in India. I was jetlagged and exhausted. The staff took great care of me! The restaurant has a lovely modern menu and caters to international taste which was great for me. I used the pool and enjoyed the chance for a dip when I felt like it. Wifi was working well and I could hold all my business meetings over internet without issues. The hotel is also a short walk from the beach. All in all. A great start to my first trip to India.

    8StephaniePosted on: 3-15-2025

    It’s cozy, clean and located 10 minutes away from the beach. Staff are friendly and amenities are decent.

    There was construction work happening just outside our window (unavoidable of course) so that made it awkward for us to keep the curtains open in the day.

    10SyedPosted on: 3-8-2025

    I recently stayed at Palomar CY Crossway, and it was a fantastic experience from start to finish. The moment I arrived, I was greeted with a warm welcome, and the check-in process was quick and efficient.The room was modern, spacious, and spotlessly clean, with a super comfortable bed that made for a great night's sleep. The decor had a stylish and cozy feel, and I appreciated the thoughtful touches like complimentary coffee and high-quality toiletries.One of the highlights of my stay was the exceptional service. The staff was always friendly and ready to assist with any request, making me feel truly valued as a guest.The breakfast buffet was delicious, offering a wide variety of fresh and tasty options, from continental choices to hot local dishes. The in-house restaurant also served amazing food, and I highly recommend trying their signature dishes.The location was perfect—close to key attractions and well-connected to public transport, making it easy to explore the area.Overall, I had a wonderful stay at Palomar CY Crossway. The combination of luxury, comfort, and top-notch service makes it an excellent choice for both business and leisure travelers. I would definitely stay here again!

    10MelaniePosted on: 3-8-2025

    I had an amazing stay at The Palomar Hotel during my recent visit. From the moment I walked in, the warm welcome from the staff set the tone for a fantastic experience. The check-in process was smooth, and I was even offered a welcome drink, which was a nice touch!The room was spacious, beautifully decorated, and spotless, with a super comfortable bed that made my stay relaxing. The bathroom was luxurious, with high-quality toiletries provided.I particularly loved the hotel’s location—it was close to major attractions and had easy access to public transport. The breakfast buffet was fantastic, offering a variety of delicious options, including fresh pastries and custom omelets.What stood out the most was the exceptional service—the staff went above and beyond to ensure I had everything I needed.Overall, The Palomar Hotel exceeded my expectations, and I would highly recommend it to anyone looking for a luxurious and comfortable stay.

    9MaríaPosted on: 2-28-2025

    The staff at the reception and restaurant is really welcoming and helpful, the food is tasty and the breakfast is totally worth it (they also have room service), the WiFi works good for videoconferences and the bed and desk chair are comfortable. Everything was great!

    3NeilPosted on: 2-19-2025

    The staff were all very helpful. The breakfast was varied with choice of french toast, omelette or pancakes.

    Avoid the adjoining rooms unless you like hearing the neighbour farting, retching and personal phone conversations! The sound proofing between the adjoining rooms is non existent!Upon complaining, we were moved to a non adjoining room which was an improvement, however external onsite work was noisy.Avoid the onsite restaurant The Capella. I can cook better than the chef. Attempts at cooking Italian and Thai foods were disappointing despite paying UK prices for the meals.The reception controls access to all recreation rooms so you have to keep asking for guest rooms to be unlocked which was annoying. The guest seating areas lighting was also controlled by the reception so unusable for reading.Not good value for money.

    3GuptaPosted on: 2-14-2025

    Location

    Reception Staff needs more training. They just made conclusion at the time of check in. Details needs to be taken care carefully.Secondly people usually prefer to relax at the hotel unfortunately they was too much noise that didn't allow me to sleep

    10TanuPosted on: 2-13-2025

    I had an amazing stay at Palomar by crossway! The staff was incredibly welcoming and went above and beyond to make my visit special. My room was spotless and had a fantastic view. The breakfast was delicious, with plenty of variety. The hotel’s location was perfect—just a short walk to the main attractions. I highly recommend this hotel and will definitely stay again!

    10SrinivasPosted on: 2-13-2025

    I had a wonderful stay at The Palomar by Crossway. The staff was exceptionally welcoming, and my room was clean and comfortable with a stunning view. The breakfast buffet had a great selection, and I especially loved the fresh pastries. but overall, I highly recommend this hotel for a relaxing stay!

    10RamPosted on: 2-13-2025

    Loved the cozy atmosphere and the amazing pasta! The service was quick and friendly. Will definitely be back!Fantastic stay! The staff was friendly, the room was spotless, and the breakfast was delicious. Highly recommend for a relaxing getaway!

    10ChristopherPosted on: 2-13-2025

    Fantastic stay! The staff was friendly, the room was spotless, and the breakfast was delicious. Highly recommend for a relaxing getaway!"

    10SampathPosted on: 1-28-2025

    "Breakfast at Cappella was amazing! Delicious food and excellent service. It’s clear the staff are well-treated and happy. Highly recommend!"

    "There was nothing I didn’t like—it was perfect!"

    10JaichandranPosted on: 1-12-2025

    I recently stayed at Palomar with my family, and it was a truly wonderful experience. The hotel’s ambiance was exceptional, and every detail was well-maintained, reflecting high standards of hospitality.

    We dined at the Cappella Restaurant, and the food was absolutely delicious every dish was expertly prepared and flavorful. The entire staff demonstrated outstanding hospitality, ensuring we felt welcomed throughout our stay.A special mention to the front desk manager, who treated us with warmth and professionalism. We were offered refreshing welcome drinks upon arrival, which was a lovely touch.Our stay at Palomar was thoroughly enjoyable, and we left with fond memories. We will definitely return for another stay and highly recommend this hotel to families seeking comfort, excellent service, and a delightful dining experience.

    10JaichandranPosted on: 1-12-2025

    I recently stayed at Palomar Hotel, and it was an absolutely wonderful experience! The staff were exceptionally warm, professional, and attentive, making me feel welcomed from the moment I arrived. They went above and beyond to ensure my stay was comfortable and memorable. The food was outstanding! Every meal was a delight, with a diverse menu featuring fresh, flavorful dishes. The breakfast spread was particularly impressive, offering a wide variety of options to suit all tastes.Overall, I highly recommend Hotel Palomar for anyone seeking excellent service, a prime location, and delicious dining options. I’m already looking forward to my next visit!

    Stayed here twice , Nothing find to mention as didn't like.

    10PraveenPosted on: 1-10-2025

    I had an outstanding experience at this hotel. The staff, especially the front desk team, were exceptionally attentive and made sure every aspect of my stay was well taken care of. The food was absolutely delicious, offering a great variety of flavors. The rooms were immaculate, spacious, and comfortable, ensuring a restful stay. Additionally, the hotel's prime location added to the convenience, making it easy to explore the area. I highly recommend this hotel for an excellent stay!

    10PrasadPosted on: 1-1-2025

    Here's a polished version of your review:I had a wonderful experience celebrating the New Year at the hotel. The event was fantastic, and the dinner was absolutely excellent. The staff were attentive and provided exceptional care, making the evening even more enjoyable. The room was very comfortable and well-maintained, and the hotel's location was easy to find and convenient. Overall, it was a memorable celebration, and I highly recommend this place for its great service, delicious food, and comfortable accommodations.

    Here's a polished version of your review:I had a wonderful experience celebrating the New Year at the hotel. The event was fantastic, and the dinner was absolutely excellent. The staff were attentive and provided exceptional care, making the evening even more enjoyable. The room was very comfortable and well-maintained, and the hotel's location was easy to find and convenient. Overall, it was a memorable celebration, and I highly recommend this place for its great service, delicious food, and comfortable accommodations.

    9LalPosted on: 11-24-2024

    Staff were really helpful the food was top quality. The location is ideal if you don't mind travelling into the touristy places.Onside bakery had the best chocolate chip cookies.Nice restaurants in walking distance.

    The hotels location was a bit further away from the touristy areas than I thought it would be roughly 30 mins from Marina Beach for example .Meaning auto rickshaw drivers were very reluctant to drop off or pick up. Some would try to charge 1000 rupees for a 280 rupee journey.p

    9RheaPosted on: 11-7-2024

    Exceptionally good service. Friendly and helpful staff. Very professional. Everything in the room was clean and fresh.Quick and effective air conditioning and easy to use lighting controls.The hotel is easy to locate on the main road on ECR.Very comfortable stay overall.

    The water wasn't hot enough, only warm. The space in the bathroom was a little cramped but manageable. No extra keycard provided for a room with two people, just one.

    3Sayed A. H.Posted on: 9-11-2024

    The A/C was working perfectly fine.The valet parking driver (Tarun) was very helpful.There was rooftop terrace.

    I booked two rooms. Although rooms were clean, there was some smells.

    1SagayaPosted on: 8-27-2024

    Not worth the money

    The rooms were too small and the washroom was very tiny. It is definitely not worth for the money. Rooms that cud be sold at 1500 to 2000 rupees is sold for 8000 rupees.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 1:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 2 to 6 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    This property does not accommodate bachelor(ette) or similar parties.

    Location

    The Palomar By Crossway

    4 East Coast Road, Chennai

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