Ambassador Pallava Chennai Hotel

Break fast was very good

Bath room was little bit slippery. There was no window for natural light

I booked a double large bed, but the hotel gave me 2 single separated beds.

The staff were friendly, especially the restaurant manager. The food was very good especially the chicken tikka.

The room has mosquitoes and cockroaches. The towels were not up to standard - they looked old and worn out. For the price I paid, I expected better.

Good location. Good breakfast. Room not meeting the requirement as while traveling with spouse i have requested for joint bed.. bed provided is split bed. Also washroom has lot of water clogging. so we need to change the room as it was not comfortable. No staff to carry out luggage and way to the lifts is very confusing

room. support staff.. washroom not upto the mark.. window overlooking outside not cleaned up and very messy

Location and the frontage and the interior decorations in the common areas

Pest...cockroaches seen on two separate days on food and in the rooms and toiletsThe air conditioning in our first room was inadequate and we had to change room

The food area had cockroaches. Brought it to the notice of the senior / chef staff there. He went to catch one with his bare hands but failed. Beyond that he did nothing. The coffee machine has not been serviced for many weeks, it appeared. The spout was spraying outside the cup, a nozzle problem. . The milk was splitting (getting spoiled). Again brought it to the knowledge of the chef but he did nothing except offer hand made filter coffee. The situation remained the same till we left at 9 am. A full hour ....and may be thereafter.All customer-facing staff behaved well in accordance with the Ambassador tradition. Edwin was excellent in his service. Suggestion: when a room is occupied by 2 people it will be nice if all toiletries are also doubled. Commonsense..I guess.

Good and big parking, good breakfast.

AC did not work good. Only humid air came out of the vent and the temperature was set to 23 degrees by default. I informed the receptionist to check this, but they didn't do anything. Later I called again and asked to check, but a guy came who is not a technician, but looks like a manager and just tried to change the settings on the remote and went off, still nothing happened. We just adjusted for the stay and vacated. Other than the main areas, the hotel needs serious renovation. All furnitures are too old, they just painted white on the old bamboo chairs / teapoys, too noisy from outside. Not a good sleep altogether. May not stay again.

The staffs were very courteous and made us feel very comfortable. Swimming pool was great. Location is great, surprisingly calm and quiet at the heart of the city. You get everything within 500 m of the hotel.

Nice pool, nice staff, good room apart from difference in booking and availability (see below)

Booked double bed, got two single beds. House keeping took/through my toothbrush

Good breakfast

We did ask for double bed and had 2 singles but we adapted

Location was good

Bathroom was not the clean and the room didn't have a safe book

The swimming poolThe foodThe rest!

No hand-rail on the stairs to the swimming pool area.And nowhere to sit down in the swimming pool changing area. It's hard to put your socks on when you are standing

Good location

The room was smelly, the old carpet smelled as well. I couldn't even sleep in the bed, air conditioner and the bathroom fan were making one hell of a noise. At night time people talk so loudly in the hallway, absolutely no respect for other people staying at the hotel.. Very disappointed.

Rooms were spacious ,bed and pillows were comfortable

Location is not that great for shopping, room sparsely furnished ,looks dated,same breakfast buffet menu,not worth the money paid for the room

The staff, especially the female staff and the cleaning personnel, pool staff as well as security personell was really nice. We liked the pool.

The staff at the reception weren’t willing to give us the opportunity to freshen up as we arrived before the check in time, although there would have been possibilities to start our stay in a good way (for example around the pool as we found out the other day). The beds are really soft and the room seemed to be very humid. The prices for the food in the hotel are expensive compared to regular prices in Chennai

Break fast

Room ambience / Bath room / AC / Flooring at Room / etc.,

Staff was very helpful. Breakfast was amazingThe facilities are good

Excellent food and service

No response from house keeping

Clean and neat rooms with friendly staff.

It’s not value for money

Room Food rest

Ac was not cooling as requiredTowel was too old and dirtyBed cover too old