Four Points by Sheraton Mahabalipuram Resort & Convention Center

Staff were exceptional and their Service was excellent. The Spa options were good.

The location was sub par making it a challenge to go out to eat. The food at dinner was mediocre.

Service and the homely feeling of the hotel

Small rooms but large area.

I liked the ambience and the entire stay. Very clean rooms and an excellent swimming area. The area to walk around, the children's park and dining area was also excellent. This was our 2nd time stay here and we would continue to choose to stay here whenever possible. I would suggest it for couples, friends and family to opt for this if you want a calm and serene report. Decent prices and good staffs. They help with any queries we have and get it sorted for us. Thank you team for this delightful experience.

The hair dryer and bathroom slippers were missing.

The hotel was comfortable and well-maintained, and the staff were very friendly and accommodating. They handled my last-minute travel requests quickly and professionally, which made my stay even better. The morning breakfast was also good with multiple options. Had an issue at dinner but chef Raju and Prity handled it very nicely and professionally. Would definitely stay here again!l

The best part of the property was the staff: friendly, attentive, and professional from check-in, restaurant servers, chefs, buggy drivers to the pool service. We also really enjoyed the breakfast and dinner buffet, which had great variety and quality. The staff was always eager to help us at every step of the way. The pool attendant also offered us a new swimming short when one of the family members forgot to bring his.

We booked 4 rooms and almost 3 of them had a strong, unpleasant musty smell that seemed to come from the air conditioning system, possibly due to mold or poor maintenance. This made it uncomfortable for all of us during our stay, and simply spraying air freshener did not solve the problem. We tried opening the windows for ventilation, but there were no mosquito screens, so insects quickly became an issue. The property also lacks direct beach access which was not a major issue but still would have been nice to have to enjoy with family. The bathrooms, while clean, had very limited hot water, which was frustrating. The in-room entertainment was outdated : the TVs had no smart functions or streaming services like YouTube or Netflix. Overall, the room conditions, and dated amenities significantly reduced our comfort.

Break fast was very good

small issued. Unresolved internet problems and mosquito problems

Nice quiet hotel with decent facilities.

At reception on arrival, staff not adequate in nos to deal with incoming customers. Chaos.

The resort was amazing and we had good fun as a family. The amenities, though limited were maintained well and very clean. The hammocks outside each room provide a good relaxation. The breakfast buffet had a wonderful spread and the staff was extremely courteous. Overall, the experience was great!

A la carte that we ordered for dinner was not great and definitely worth the money! Better to eat outside.

all very good stay and variety of food. staff also very polite. keep it up

nothing wrong

Location, food, hospitality

Excellent and responsive staff. Taking extra mile to meet your requirements and very friently especially the front dest and restaurant people.

There is no beach access.

We thoroughly enjoyed the half-board buffet—it was delicious and offered a peaceful dining experience. The kids had a fantastic time cycling around, which was a highlight for them. Santosh at the front desk was exceptional, providing outstanding service that made our stay even more pleasant. This was our second visit, and we loved the place despite the absence of a beach, sauna, or steam facilities. The tranquility and family-friendly atmosphere made it a wonderful getaway for us.

The property lacks direct beach access, which could be a downside for some guests. It would be great if they could partner with nearby facilities or private beaches and offer a shuttle service for customers. This addition would enhance the overall experience and provide more options for relaxation. On a positive note, the movie night was fantastic! It added a lovely touch to the stay and was a great way to unwind with the family.

The Four Points Sheraton Mahabalipuram provided an exceptional experience for our family stay. Santosh at the front desk made our check-in seamless and enjoyable, setting a positive tone for our visit. Celebrating our wedding anniversary during our stay, Santosh surprised us with a delightful cake and beautifully decorated room, enhancing our special occasion.Opting for the half-board package, we were thoroughly impressed with the dinner offerings. Each dish was bursting with flavor, and the variety and quality of the spread were truly exceptional. Breakfast mirrored this high standard, offering a diverse selection that included delicious waffles and pancakes. This package is undoubtedly worthwhile.The hotel hosted wonderful activities, including a fantastic hi-tea and engaging group games for both kids and adults. Movie nights and providing bicycles for kids to explore the expansive 25-acre property added a special touch. Despite the absence of a beach, the pool area was pristine and enjoyable. The chalets were not only spacious but also impeccably maintained, ensuring a hygienic environment.Our family thoroughly enjoyed every moment at Four Points Sheraton Mahabalipuram and highly recommend it, especially for celebrating special occasions or creating cherished family memories. The overall experience, coupled with the attentive staff and impressive amenities, made our stay truly memorable.

No beach access.

This is a nice resort, Property with a huge area. We like the swimming pool, movie screening in the evenings, buffet dinner and hospitality, the staff were really courteous and went out of their way to make us comfortable and feel special

For us as a family we felt the mattress was too soft but Im not sure everyone would feel that way

The check in was efficient and quick. The room was spacious and well lit. The sitting area attached to the room nicely designed. The bathroom was well designed and well lit. The overall lighting was good. The breakfast spread was decent . The housekeeping staff was efficient. The location was great and close to all attractions.

The rooms do not have any view.

Staff is very friendly. Place is exceptionally clean. Facilities are excellent.Very close to FC madras and all tourist spots.

Nothing.We had a car so we didn't need it but public transport connectivity in Mahabalipuram maybe a challenge. The hotel will help with rentals.

The place was well maintained. You can see the staff handling service and maintenance efficiently. Room was comfortable. There are enough activities to keep one busy through the day even if you don't go out sightseeing. The swimming pool, archery, TT, carrom, etc kept us active. Housekeeping staff are courteous and attentive to any requests. Overall we had a very relaxed stay for 2 nights with family.

Nothing really! ?

Everything was great. Hospitality was amazing. Worth the money spent...

The swimming pool water caused allergy for us. Not sure of the reason. I have informed them about it.

The best thing about staying here was the staff. Very impresses with the guys at the pool and the concierge. Each of your staff really went out of their way to assist me and my group. Thank you to all Tess from Gypsey Rose Travels

More organic bath and shower products

Apologies for the delayed share! We recently had a wonderful and relaxing stay at the Four Points Sheraton Mahabalipuram during our vacation. I want to give a special shoutout to the staff members who made our experience so pleasant, especially for my mom and me. A big thank you to Kumaresh, Puja, Pranab, Teresa, Sourab, and a few other boys and girls from the restaurant. My mom, being a senior citizen, required a little extra care, attention, and handling, and the staff provided it all with warmth and attentiveness.I highly recommend this place to anyone looking for some leisure time, as the resort truly offers a relaxing experience. My mom is already eager to visit again—she absolutely loved it!