Pine Tree Signature

Great location, walking distance from Little Mount Metro Station, Packed breakfast in the morning comes in good quantity and tasty as well, given that the hotel is in good location, yet it offers value for money option, good for 2-3 days of stay considering one is on business travel

Cleanliness can be improved, bathroom needs to be more cleaner

Worst experience

No service at all. Congested Rooms. I was there for 3 days.....not a single day ,they cleaned . After informing aswell. Worst ever experiencedIt's expensive aswell.

Good place for accommodation but there is no restaurant/cafe

It looks small, not expect like 3star outlet..

Location - very central, opposite to Hyatt Hotel. 500 m walking distance from Little Mount Metro Station. Adequate noise insulation is provided. Lift facilitates elderly people. Air Conditioning works fine, as its necessary in Chennai. The room including the bathroom was cleaned properly. Subway outlet is right adjacent to the hotel. Several other regional cuisine serving eating joints exist within 100 m walking distance. The Reception staff is warm and welcoming. They took good care of my 78 year old father, whenever we needed the delivered food to be further carried upto father's room. Charging points work fine, WIFI worked fine, the hot and cold water provisions worked alright. We didnt order any food from the In-Room Dining Menu offered, hence can not comment on the quality of that. Bed and pillows were comfortable. Ironing facility is provided on the 5th floor which has a common area. Checking-out at 0430 hrs in the morning was smooth, without any disputes.

The satellite connection to TV in one of the 2 rooms was disconnected. So, i had to connect it to my phone hotspot and watch youtube etc for entertainment. The cutlery provided in room can be improved a bit, few spoons could help. The clearance of trash bin should be responsibility of the cleaning staff, whereas I had to inform the Reception to get it done. Complimentary water bottles (02) provided in each room should be of 1 Ltr capacity each, instead of 500 ml. Only 1 bathing towel provided, instead of minimal 2. Bathroom should have a handwash/ sanitiser dispenser, although bathing soap, shampoo etc was provided. Lastly, since the doors to nearly 6-8 rooms are very close to each other on the 4th floor, someone knocking on the other room's door tends to disturb you in your room. It happened with us. There was some miscommunication and 2-3 individuals were looking to spot the correct room occupied by their friend at 0230 hrs in the morning. so they knocked on my door also, and i answered. Even thereafter, the movement continued for nearly 30 min. No in-room ironing provided.

1. Location2. Breakfast value for money.3 Staff.

Room I had a bit off dusty smell, without a/c difficult to get rid off.

It is located close to IIT

The facilities provided did not match what was promised, offering no value for money. Despite requesting early check-in & check-out at the time of booking, I was charged an additional ₹1500 for just one extra hour for checkout. The rooms were extremely small, poorly maintained, and not cleaned properly.The staff were discourteous and unprofessional—they didn’t even offer drinking water upon arrival. The hotel lacks an in-house kitchen, and when I ordered food from outside, the delivery was intercepted by the staff and never handed over to me. Despite Swiggy confirming successful delivery, the receptionist claimed it was never received, effectively leaving me without dinner.This level of service is unacceptable. I strongly advise others to avoid this property.

Break fast is not adequate.location is good.Lift was not working .parking problem .

Reception and toilet

Location only

Not clean, not value for money, higher rates with booking, com

Its is very closet to Chennai International Airport. Just 20Min. Property also very good and help full staff. Water facility also good (Hot and cool water). Highly recommended.

Location

The property was not clean, towel provided in the room was with bad smell, breakfast that was given looked and smelled like it’s 3 days old. The person sitting on reception was not at all polite when asked for late checkout just by few hours, he said no room available.Bathroom was not cleaned and had a smell as well. AC was not functioning, lot of mosquitoes as well.Overall the experience was pathetic

Location

UncleanBad maintainance. AC not working

Very poor

Small room, unclean bathroom, dirty towels

Nothing to say

Dirty sheets, dusty furniture, insects like mosquitoes, I suspect bed mites too, extremely loud neighbour's in the corridor, no noise controlCouldn't sleep

Basically Nothing

When you book for triple, for the third person they gave Mattress to sleep on the floor, when requested a bed they just say that's how they provide and never took any steps to arrange any bed. As we didn't have any other option we had to stay there

Only front desk

Very poor quality of furniture very poor maintenance

Cleanness and response immediately

Pricing differences online and offl

Close to IIT Madras Institute and on main road.

There is no restaurant and breakfast is served to room

Worst mattress upon the bed it’s like lodge don’t go to this hotel only for location it is good it’s very nearby the important places

Not worth on that price

We stayed for 3 nights in the hotel. Hotel is just next to the main road therefore was very easy to access buses or taxi. The rooms provide facilities such as toileteries, hair dryer, kettle and coffee. Staff was friendly and considerate of our requests.

It is better to keep separate rooms for smoking and non smoking customers, as our room had an odour of smoke when we first entered. Breakfast was good, but it would be better if you can change the menu daily.

Booking caste very low but in the spot different amount pay room very 4 flour only giving very poor