Hotel Resort Inn Niseko

Sakura, Saaki and the whole team at the hotel were terrific. Extremely friendly, excellent service and nothing was too much trouble. Very clean and well maintained rooms and facilities. We cooked or went out for most meals but we enjoyed the breakfasts and dinners we did have in-house. Traditional Japanese breakfasts and dinners for the most part but we had lovely Kashmiri curries one evening (courtesy of Saaki) and home made pizza on another occasion. Cake and coffee night twice a week after skiing was another highlight.

The location is well out of town so it is quite an effort to go to restaurants, shops, the ski lifts etc. We knew this in advance so it was not a problem for us. Saaki was excellent at driving us to and from the ski fields each day, booking and taking us to restaurants, stopping at 7-eleven for snacks etc. Having a rental car would be beneficial for those that want a bit of nightlife as taxis are expensive.

Staying at the Hotel Resort In Niseko was a highlight of the trip itself! You can’t beat being surrounded by untouched snow and beautiful mountain views - visible from both the room and dining room. We loved having access to the private Onsen. We brought a rental car but you can also take the ski shuttle. Breakfasts are substantial and we appreciated the dinner as well! The entire staff was very friendly and helpful.

The hotel is like a family. They have your needs in kind and help make the stay an experience to remember. I enjoyed the chat with others staying there and with staff. The room is super cosy, looking out at the snowy landscape.

Staff members were very approachable and kind.

The sound proofing could use some work; we stayed on the ground level and we can hear if someone's walking in the hallways and laughter from the dining area (which is not too far from the rooms on the ground level).Having a car is highly recommended if you're staying here.

I had a great stay here. The staff were fantastic and went out of their way to make me feel welcome. Thanks Sakura and Saaki for your kindness.

Clean, comfortable, exceptionally kind staff. The staff go out of their way to help guests. Many thanks!! The home cooked meals are great! A great option if you don’t need or want to make your own meals while in the Niseko area.

A little bit of a drive from the town and hill- google maps slightly misdirected us- and a little challenging to find the first time there.The automatic coffee machine is kind of a mess- it’s slow and doesn’t really make great coffee and the staff frequently had to help deal with it! I think the owners would be well advised to do French press or drip with good quality beans instead!

Well maintained resort inn.

Location a bit off but great for those driving.However, they do provide shuttle svc to Niseko area.

I originally extended my trip because someone on our ski tour was staying there on some add on days was going to have a car. He forgot he driver license. The hotel staff saved our trip! Great place. The place is clean and like small inn. Has an onsen. Breakfast is served ski shuttle to resort. GO taxi service comes there .

The location is a little out there.

We had booked the 3 bedroom apartment- The Chalet. It was spacious with a roomy, well equipped kitchen / lounge area. There was a hot tub / onsen available for guests which we made great use of after a day’s skiing - very therapeutic and relaxing. We received a warm welcome from Sakura-san, the owner, and the staff were most friendly and helpful also. Special mention to Saaki, who drove us to and from the Ski slopes each day, booked restaurant for us and was so helpful and reliable in picking us up and taking us places including numerous trips to the local 7 Eleven convenience store.

Difficult to say if there could have been any improvements as our stay was most enjoyable and trouble free

- Saaki was great and very responsive with all queries/transport requests. He was available at all times on WhatsApp for any requests/queries. Very grateful for all his assistance during our stay- door to door transport to ski slopes and dinner- helped us with our dinner reservations in addition to driving us there, as well as organising ski rental which brought rental equipment to the hotel for us to try- private onsen available each night- free washing machine available for laundry if needed- also drove us to convenience stores/shopping nearby when needed

- meals were not great. Dinner was very expensive for over 6000yen per person (after tax) and sold as “omakase” set meal which was just basic pan fried chicken thigh and rice with a few small side dishes (no drinks available other than water). For comparison we had yakiniku and sushi/sashimi meals the nights before at restaurants nearby with premium ingredients for half the bill including drinks.- location was a little far out. Transport only available to Annapurri and Niseko Village but not to the main part of Hirafu or Hanazono- rooms were not really cleaned well. There were cleaners coming in daily but eg bins were not always cleared, we ran out of toilet paper on last day and it wasn’t restocked, though it was supplied quickly when asked

We felt taken cared of specially by Sakee who accommodated many of our requests, including places to eat, where to get our ski equipment and other places to visit. We loved that they have their own private bath (onsen) which we took advantage off after a long day outside. We left at around 6 am to catch our flight and Sakee was there to bid us goodbye!

None that I can think of

- really kind people who own the property and are very very helpful - it looks like fairytale living there, you are in the middle of snow field - it has basic onsen, laundry

- it is really remote and taxi don’t go from there. They do have shuttle but it is very limited and goes to 2 resorts only, so be ready to get stuck in the hotel once you back from ski - walls are very thin so you can hear noise from the other room, hard to sleep - breakfast is very poor and not really healthy compared to other places in Niseko - overall it is strong 7.5 rating place, not 9.5 as described

Breakfast was good, they cook eggs to order, toaster is (they know and it was funny) slow.Transport can be an issue but they do their very best to accommodate reasonable requests.They do not really shout about it but their amazingly good value dinners 2-3 times a week and is thoroughly recommended.private chef, superb.

Not a great deal of nightlife but its very doable with some planning, only 15m from the slopes.

Lovely property and lovely staff (esp Shirin and Saaki). From the first point of contact they made us feel so welcome. The room is very nice and spacious. There are daily shuttles to the slopes. The inn is located near Niseko View Plaza, and the view everyday from the inn, of the snow coming down was so soothing. We also loved the private hot bath, especially after a day on the slopes. Breakfast everyday was also amazing - we especially loved the scrambled egg and yoghurt. We’ll be back :)

Nice place. Looks like the photos. Rustic and private - great place for quietude. Hosts were great and accommodating. They helped with check in and a dinner on first day. Nice time with Shirin and Dave. Wishing them more support and many good years ahead.

A bit far and out of town. But if you drive - then there is no issue. Hosts also helped with a bus running from various points and ski resorts.

The hospitality is one of the best I have experienced. They are not just friendly but are sincere and make an effort to help. Breakfast looks homemade and tastes excellent. My dinner there was good too.

The location is remote. Away from the main hotels and resorts but there is a shuttle van that ferries you to the important hotels where you can then hop on to a city shuttle bus

Dave-san is the best! He is super helpful and helped me get around in Niseko between hotel and ski resort! I thoroughly enjoyed my stay with his hotel! The meals were so yummy! The Sora (Hot Spring) was so nice!

The owner very nice and greet me even i arrived late to this hotel. Explain everything nicely before pass me the room key. Parking available.Room quite big and have private bathroom. Complete with toilet towel & amenities. Have window so that you can see outside view that filled with with powder around this hotel (if you come during winter).Variety of delicious breakfast prepared, just need to inform on nighy before what time you want to eat your breakfast.Just 5 minutes drive to nearby convenience store.

good communication, through Booking's messaging platform, I was able to change dates and get recommendation on how to get to the resort, rental car info , details about the resort's amenities. During our stay, the hosts helped us making reservations at the local restaurants and recommending luggage shipping options. comfortable room, amazing view from the hottub room. yummy breakfast.

Breakfasts were excellent. Dave was always on time to transport to and from ski resort; and willing to transport for additional requests. Very friendly and helpful, made reservation for outstanding restaurant for us. Special dinner at the hotel was very special. Onsen was excellent with magnificent view.

Can't think of anything that we didn't like.