Kitayuzawa Mori no Soraniwa

Very nice and clean. I like hot springs and food very good. The hotel have small playground for the kids

-

Very big onsen with various pools, great choice in breakfast and Dinner. Free parking

Too loud Music in Restaurant

Outdoor pool and indoor playground

Tiny bathroom and indoor playground facilities that are worn out.

There was a wide variety of food options in the canteen.

The ventilation was poor inside the room. AC was either not working or too weak that we felt suffocated even after turning the fan on for the entire night.

The buffet was great with the only downside is everyday are the same. Good service and helpful staff. Nice indoor playground so kids can play while parents eating. Room Tatami was nice with plenty of size so we can enjoy some nice family time inside room.

Location is not that convenient, winter time can be difficult to reach by driving. But that's ok

Onsen experience was good. Particularly appreciated the free flow soups during tea time. Large and spacious lobby and room.

The children’s pool area was too close to the Onsen, hence unable to enjoy some peace and quiet while soaking in the hot water due to too much shrieking and roughhousing from the children. Some control would have been appreciated. Not a place for couples or singles.

Our family had an amazing time in this hotel. Buffet breakfast and dinner are included and are delicious. The onsen is amazing and the clothing the hotel provides to walk around is extremely convenient. We went on a skiing vacation and drove to Rusutsu every day (about 30 min drive) and didn't expect to enjoy the hotel as much as we did. In the end, it was as memorable as the skiing.

We like the onsen, which provides us a good relax bath after a whole day tour. There's a lot of choices of dishes for the buffet dinner and breakfast.

Huge and very comfortable room (s) Staff friendly and helpful

Very much a family with children hotel - which was clear - but given a holiday weekend it really was family focused.

Awesome hotel, really enjoyed it. Its aimed toward families, I wouldnt come here unless you have kids. Helpful staff and the room was big.

I love how thoughtful the place is for families esp. preschooling children or younger. They had kids in mind in every aspect of the place. From rooms, to onsen, the pool and even a kids buffet spread.

Nothing actually but own transport is expected or you would be stuck at the resort because it is in the middle of the forest.

The whole hotel is very family-friendly. When the kids are done eating they can play in the back of the dinner hall and the parents can finish their dinner without a lot of stress. The indoor playground in the basement is also great and very helpful on rainy days. The dinner and breakfast buffet is amazing. There should be more hotels like this!

The nearest town is a bit far away, going to a drugstore etc. requires quite a bit of driving.

There are amazing facilities for kids and families.

It was incredibly busy when we stayed so quite long waits for elevators and very crowded at mealtimes.

onsen ,pool and atmosphere

they did not have vegeterian food options.

The outdoor pool was amazing. They also clean the onsen everyday during our stay. The staffs were really nice and they had everything to support children’s stay.

The food could be better, but the variety they served was impressive.

The buffet was incredible, both for breakfast and for dinner. The restaurant was huge, with five different stations for food and a separate one just for small kids and baby food. the food was local and seasonal and really well prepared and everything was delicious. And they had a little train that went around the restaurant with ice cream, crepes and pancakes that the kids loved. Inside the restaurant there is an enormous plays area for small kids, designed like a Scandinavian tea playhouse that was a huge success too.The onsen pool and the onsen area were fantastic and playing outside in the heated pool in the snow was a treat. The indoor playground was great, but you need to pay extra for it. The bedroom was spacious and really comfortable and we had the option of beds and futtons inside the same bedroom.

There is only one choice of time for the shuttle bus to/from Sapporo Station and Chitose Airport and I wish there were a couple more time slots available. If you dont take the shuttle bus or drive, it is a very difficult location to get to by public transportation.

Kids friendly with many activities

The first excellent service

Some things looked like they needed repair, like to outdoor hot springs, but did not take away from the functionality of the property.

Passable

Exceptional