The Vale Rusutsu

Room size, design, beautiful panoramic window view

Staff didn’t provide complete information about breakfast for kid. It was a long way walking to have breakfast.

Great staff and location, manager was super helpful

Well, the room is comfort. Excellent beds. Shower, kitchen amenities, view.

Well, maybe because we came for the foliage and not for the main ski season, but I expected more from this hotel any time of the year. To be specific:1. Small check-in window time: 3-6 pm2. I asked for daily towers replacement and the receptionist said he wrote it and they will do it, but they didn't replace our towers.3. The room was too hot and then they changed it to cool mode, and we couldn't change it back until they came in the morning, so we had to close the air condition/heat unit.4. They said 8-10 am there are free coffee in the ground floor, but on the 2nd day there was no one there neither at the lobby till 9am.5. When I booked the hotel I didn't know they will close the onsen 2 days before our arrival.

location, decoration and cleanliness.

Location, room size, freedom and peace in the room, ability to do washing and cook. Basically home away from home.

Not a negative, but a recommendation that in the future for people checking out, that if they are skiing on the checkout day, they be allowed to use a locker and changinf rooms. This was an issue since the bus was around 5pm and we skiied until around 3pm. And obviously need to change clothes etc. So please consider this - even if a cost is involved, guests including myself would happily pay for the convenience. Since we are planning on returning in January 2026, it would be greatly appreciated?

It is a Ski in Ski Hotel, just the way to the chair lift is not suitable for very beginners. Skiing back is halfway from the slopes directing to the hotel locker rooms. But good enough. If not there is on demand shuttle to bring/pick you to the ski area - 2mins ride but maybe a 5 -10 mins wait.This is more like a service apartment than hotel. The room is spacious, full equipment kitchen. Convenience stores are nearby to get some instant food if you want to cook. Washer and Dryer in the room that makes the entire stay really awesome. Staffs are friendly and prompt as well.

Breakfast here is limited. The only cafe downstairs has limited and little food options. Limited means not a wide variety of sandwiches. By 8am, most of the sandwiches have ran out and no top ups.And you can only choose 1 x sandwich and some cookies. The entire cafe has 1 x self help coffee machine.The buffet breakfast restaurant is located at the ski area. If u are unable to ski to the ski area, you can opt to walk to the ski area. Takes 10-15 mins depending on the equipment's you bring along.And no bathtub. :(

Good location and ski room facility worked well. Rooms clean and comfortable with adequate space. Access to great onsen. Staff friendly and helpful

Breakfast was limited in choice as some of the options had already closed for the season. Was essentially only 2 choices. Both ok but was expecting more choice

room layout & its comfort

long long way to breakfast location

Ski in ski out. Connected to the Rusutsu resorts. Amazing infrastructure

The season closed end of March... the snow was still plenty (it had a big dump on last 2 days of our stay). See photo

We had an enjoyable time at The Vale. The ski in ski out was handy. Our only issue was the temperature of our apartment. Even with the windows open it was too hot. We asked the staff and they explained the hotel is on a central system, which we understood. It was just so hot!Fabulous apartment. Spacious and huge bathrooms. Overall a great experience with helpful friendly concierge. Great to have concierge with lifts to and from local restaurants.

Vale apartments are connected to Rusutsu Resort and best accessed if not using private motor vehicle through resort, although quite long walk with different lift/escalators. Accommodation is modern, clean, quiet, well furnished, included kitchen and supported by helpful reception staff. Access to ski field is convenient and easy. Included breakfast in Rusutsu resort is much apreciated.

Central heating is difficult to adjust and had to turn off and open single window for pleasant temperature. Television is limited to Japanese, unless you have paid Netflix or other accounts. Wi-fi is modern but cannot be accessed, if using older computer versions, so had to utilise free wi-fi in reception. Hokkaido resort liner from airport will leave you at Rusutsu resort main entrance and you need to make your own way to Vale apartments via the extensive long resort hallways and lift/escalators. Vale reception will not assist you to Rusutsu main entrance, if using public transport.

Ski in and out , very clean ,friendly staff and convenient

Great location, perfect room for our needs. Staff were v helpful and attentive. Bed and bathroom were both perfectly clean and everything works.

Nothing-everything was perfect

The room is nice, comfortable, and super friendly for a family. Love the onsen.

a bit far away from the breakfast and the main ski sift

The room we had was fantastic. The buffet breakfast was very fulfilling. We could ski out/in from The Vale to the slopes, so we didn't have to walk. The view to the East Mtn. WOW!

Some milk for the coffee to start with. The USB charger would be better between the 2 beds so that they could sit on the bedside table between them.

Convenient access to the slopes. Our apartment was perfect for 5 days on the slopes and it was very handy having kitchen and laundry facilities. The valet service was also handy to get a lift if we needs it.

The ski locker was quit me small and would benefit from some hooks to help store gloves, helmets etc

Stayed on the side that faced the car park on the lowest floor and it was still 10/10

Ski in and ski out proximity to the Rusutsu slopes was amazing.Spacious apartment with laundry, kitchen and a great bathroom.The little Cafe in the building was relaxing and had great options to snack on.Shuttle service was fantastic and the staff always liked to chat and offer recommendations. Thanks guys!

Heating and ventilation was terrible, it was so hot and stuffy we felt really uncomfortable. Had to open a window for some fresh cool air but then it was too cold (obviously).Pillow and bed was uncomfortable. I ended up using the couch cusions.The rugs in the apartment were releasing so much fluff that it set off our hayfever.The adjecent complex Rusutsu Resort is really outdated and the theme park decor is horrific and twisted. They really need to remove all that and make it a more relaxing atmosphere.

Clean , stunning room , large , close to everything

It’s away from town , but if you’re there only to ski perfect

Very comfortable hotel with big rooms. Rooms have a kitchen, dining and lounge area.Ski in, ski out with easy access to the slopes. Ski gear rentel is just outside the hotel in Rusutsu resort, which is interconnected. The same corridor also leads to the onsen and shops in the resort.Only a pity that there is no proper convenience store in the resort. But the hotel offers a free shuttle service to the local 7 11.