Mai Holiday by Mai Khaolak - Adult Zone

The breakfast was great and the buggy staff were very accommadating

The smell of the pool towels were not good and smelt like wet dog. The Thais restaurant pad thai and the seafood platter were not good.

This is an all-inclusive resort hotel, full of families and activities tailored for people lounging at the hotel during their trip. The adult zone is nice, very quiet, and with a lovely pool. The rooms are spacious and well kept. The view from the 5th floor was gorgeous. The sky restaurant is also very nice (a bit overpriced for the food quality),but the staff was super nice, and the ambience is lovely. The hotel staff is very helpful, always trying to help you with the inquiries, and giving you the best tips. Free shuttle to and back from the village, a lovely beachfront with local market, massages, and cheap laundry hehe.

As a couple who loves to travel and explore, this resort was not convienely located and far from the village. We couldn't rent a motorbike from the beach front as they all were gone at 9am, and had to walk/find another option,which was far from the hotel. The taxi prices are outrageous - 300 and 400 thb to drive 2 km... The resort is very family oriented,so you will be surrounded by kids all the time. People leave their towels overnight to secure the spot on the beach and the pool, and the hotel staff do not collect them. We had a huge argument with the lady on the beach who claimed she put her towel on the chair at 8am, algought we were there before 8 and she was not there. She kept screaming and offending us for taking her chair, and since then, we found a nicer beach nearby where no one screams at you. This is really not the hotel's fault, but tells you a lot of what sort of people stay in this hotel. The breakfast was not great - warm juices, very limited offer. The hotel food (buffet) is not worth the money (if you have not paid for all-inclusive). Overall, we were expecting a bit more of this hotel, but it is also not the worst one.

Lovely hotel.Staff in restaurants were amazing.Staff in the reception were nice, but they always had to get a manager to answer questions. The managers seem a bit abrupt.

Went for NYE where we paid 6,000 bhart each for the gala. It was such a lot of money with a very poor experience. The staff tried their best but the event was overpriced massively. This is UK prices for an amazing NYE. It was that poor we ended up walking out and going to the beach instead.We also paid for an extra night and asked twice for our room to be cleaned and it was just ignored. A bad end to our amazing Thailand trip to be honest.

We had a pool access room and it was lovely, breakfast buffet a great selection

The food in the restaurants was always COLD

Great location good beach,restaurants and massage places on the beach.

The property needs some repairs. The jacuzzi off our pool access room only worked once in 6 days and it took the staff 2 days to look at the problem each time after making contact with them.

Nice territory and beach, lovely pools and bars, ridge breakfast, friendly staff

Very big territory and many people

The breakfast was very good

The adult zone the pool bar closed at 6 which should have been open a lot longer at least until and that’s only at least. The roof top bar only opened 3 nights a week and there was only space for 4 couples. The restaurant on the beach also had limited seating consequently my husband and I had to go to our room early and couples that we met had to do the same thing. In our experience a fairly large bar on the beach with a musician and his guitar signing songs goes a long way and basically you should be providing more for your adult guests as you STATE that you are a 5 star hotel. We were very disappointed.

Only room and staff

Pool , restaurant , breakfast

Location was good, the hotel was absolutely huge and the staff (I don’t remember his name but he spoke perfect English) were excellent and polite. I’d say if you want a family stay at a resort this is perfect, or a quiet couples holiday, maybe not for solo travellers, but it’s an amazing hotel.

Lots of pools, close to the beach, cubby is always available, awesome breakfast

The bed was too soft, it gave me back ache.

Nice Service, Clean, excellent price with this quality

Nothing,

Massive pools, plenty of facilities onsite, friendly staff, overall a great time.

Price to buy onsite. 60baht for a Diet Coke, 695 for a buffet evening meal - the hotel is on the beach and just outside the complex on the beach is an array of restaurants and shops that you can eat and shop at. We made the mistake of eating at the hotel on the first night but the second night we had a full meal for the price of one persons buffet onsite at the hotel. Mark up is too much.

Beautiful, large room and excellent breakfast with plenty of choice. Liked the adult zone. Plenty of sunbeds available for the beach.

Surprised how many childrens activities were going on

spacious room with balcony.

water wasn’t hot.

The breakfast was varied and good quality

The wifi was static and very poor when available. The hotel loaned us a wifi hotspot and it was much better. Its rechargeable battery was dead and wouldn’t charge.

The adult zone was nice, with pool bar.The breakfast was great.

Could just do with hottter water for shower and the big bath you get in room

The adults only pool and accommodation

Superb

Very good