Palms Cove Resort

Great hotel and very friendly and helpful staff.

Tricky to find in the dark and the roads are very bumpy with lots of holes.

Apart from the pickup issue, the stuff was really nice, welcoming and helpful.Great location!

We booked a hotel pickup from the port that didn’t appear, it was so late, so no one responded when we tried to reach out. The big issue was, that the staff ignored it the entire duration of our stay there, no one mentioned it like it never happened.WiFi is really weak

Nice stay in Alona Beach. Fast WiFi and hot shower. Close to the Main Street. Friendly staff and nice relaxing area.

Maybe a little expensive if you don’t take advantage of the pool!

The staff was friendly and knowledgeable. The room was very, very comfortable. I took a walk to the nearby beach; pretty close.

This hotel offers good rooms, excellent service (shuttle/rentals), and adequate water pressure, all conveniently close to Alona Beach.

The stay was marred by annoying overnight power outages and a rough, unpaved road leading to the hotel.

They have a restaurant so its more convenient no need to get out of the hotel to eat

The AC kinda hot. I think they need to clean it

We had stayed there once two years before and liked it enough to stay again. Didn't realize that it had changed ownership and had some updates to the rooms. Had the upstairs big room and it was very nice.Staff was still super and even remembered us.Easy walking distance to Alona beach if you know the way. Not to far from the restaurants and stuff at Alona beach by trike if you want to take the main road.

The food was so so. For example had breakfast with corned beef hash. The potatos in the hash were crunchy (under cooked. The Pork Adobo was bland

Staffs were extremely friendly, room was in a great condition, location was superb.

The pool was not that maintained well.

Our room was clean and spacious. The pool was great :)

Only one little downside, the pool is open only until 21:00, but I guess rules are rules and we didn’t argue with them

The breakfast was lousy. Although we were the only people at breakfast, it took forever to get served, which made us late for our morning excursions. The "American Breakfast" they had consisted of scrambled eggs and toast and we needed to remind them that their menu said that bacon, fruit and other things were also to be included. That was the one and only breakfast we ate their as it was terrible and ridiculously expensive for what it was.

We booked two rooms that were supposed to be next to each other and that never happened. Moreover, the hotel does not accept credit cards so you have to pay for your entire stay in cash as soon as you check in. Also, due to the fact that they don't have your credit card on file, they hold you hostage at the reception when checking out so they can send somebody to check your room to make sure you didn't steal anything! I also wasn't pleased to have a 3 inch long worm fall out of one of the folded towels in the bathroom. We were also denied a one hour late check out (they didn't have incoming guests by their own admission) and wanted to charge us a half day fee to stay the extra hour before going to the airport.

Very clean, quiet, and comfortable rooms w/ exception to construction noise during day. Staff very courteous and helpful!

Not sure if great value for the price after comparing similar properties nearby.

Staff are amazing. Very helpful and friendly! I also loved the garden!

There is some construction next door but not noisy at night.

I like the location of the property as it was only a short walk to the beach as well as to the centre of the town with all bars and nightlife. It’s far enough away from the town that it is still quiet at night which is great. The garden and pool area are very relaxing and nice to spend the day at while eating and drinking at the restaurant. This place is GREAT value for money!

The location is very good, just a short walk from the beach and all the restaurants, shops, etc.Staff is very friendly.I feel like at home

Clean and aesthetic

Road/street going and leading out of the resort

Nice place friendly people

Thank you and to your staff for the outstanding service and warm hospitality during our recent stay. From the comfortabl

The staff at this place are the best! Super friendly and helpful. I loved my stay and will definitely be back!!

Exceptional

Everything was great