Jian She

The location was really good, near the northern gate of Old Town. The 2 receptionists were exceptionally helpful and great to chat to. I learnt a lot about the area, the attractions, bus schedules, etc. They also provided great service in booking attractions or transportations.

Nothing, it was great!

Staff very helpful and friendly. This place so nice, clean and quiet.???

Everything about this hotel. Best hospitality provided by the staff - Snowy and another girl(sorry I forgot your name). They booked for us and arranged the best tours for the JDSM and Shagri-la at very last minute. The staff members speak good English and that really helps us a lot. The accommodation provides self-service free laundry as well. The room is clean, spacious and heating system works well. Location is very strategic in the ancient town. Please contact the staff upon your arrival so that she can arrange the porter for your luggages. Thank you so much for your kind assistance and this will be our stay in Lijiang whenever we are here again.

Nothing I could think of.

Great location within Lijiang Ancient town. So accessible to food, attractions and transport. Loved how cosy, clean and comfortable the premise and rooms were. Especially appreciated the heated toilet seats in chilly weather.

Nothing to complain about

The room is very lovely and have wonderful viewpoint. The staff have welcome tea and flower cake, her will support and take care about our trip.

Location is good, near north gate, 3 mins walk from the road side to the accom, as cars are not allowed into the old town.

The housekeeper recommended a tour group which is not satisfactory. The tour guide was messy and didn't communicate well. Also felt that the housekeeper kept pushing us to take tours and want to recommend us to buy some souvenirs like flower pastries, and kept dissuading us from touring ourselves or taking public transport. Please be discerning and make your own decision. Also we paid for a room with bath tub but it wasn't working. They gave us plastic covers to cover the lid...we gotta soak in plastic.

The location of the stay and the room.. clean and tidy.. and spacious

Already good

The location of this hostel is right inside the ancient town.

The staff person was not very helpful, only interested to recommend driver and tours.

This hostel is located near to the north gate which is easy to access from the main road.

No proper place to store luggage after check out.

Clean, great location

Didn't provide breakfast

Everything was great, hosts are nice and helpful. Bed was so comfy and all the amenities were full package

Room cleaness and the toilet is automatic toilet seat.The manager and staff were quite helpful, kind (we got extra drinking water every day of our stay), even the language was still a bit problem.This place is in the North side of the old town, which is more quiet than the South side. If you like a peaceful rest time in the night, this place may answer the question.

The hot water shower had to wait to let it be ready to use (the property has put a sign inthe shower box, but it is in Chinese, which would be better to do both English and Chinese)

We stayed not in the property as described as they communicated having heating issue to the room we were assigned to and moved ua to the owner's house in a quiter area. This was a plus. Very clean and comfortable for our 3-nigts stay. Big room in Japanese setup and bathroom.

Hearing was an issue as it was perpectually cold with floor heating and with wooden construction there were gaps between leaking cold air into the room.Other issue we were irritated by were the staff were communicative before check-in and once we settled in they stopped replying. We even went to the original inn to look for them for assistance but twice we went there nobody was manning the place.

Very claen and comfortable rooms. Great view. Location is in the old town nearby shops and restaurants. Staffs are very kind and helpful.

Large bath tub was excellent and the location was near the Square Street where all the action is and also around the North Gate which is where all the tours and taxi pick you up for trips

Beautiful property in a great location inside the old town of Lijiang. Bed was extremely comfy, bathtub in the room was a plus and the views from the second floor were beautiful. Also the host is very friendly and helpful :)

Our room was very quiet and it was in ancient townStaff were friendly and invited us to drink some tea with them too

Only a very minor thing but they didn’t need to change the towels everyday

The room clean and comfortable.Conveniently located inside old town with lots of F&B outlets as well as retail shops.

The noise outside our room but it's due to ground floor right beside the lobby area

Location was in ancient town and we were a mere 1-min walk into their busy street of shops and restaurants so it was great. Room was beautiful, comfortable and clean and had everything we needed.

Bathroom should have more hooks or racks to place towel or clothes (it only had one so was a bit inconvenient, we had to bring a stool into the bathroom to place towel/ clothing. The common area was a little messy but maybe because it was cleaning/ housekeeping time. Dirty sheets and luggages were placed around the patio/ yard so I couldn't take any nice pictures unlike the photos shown :)PSA to all future travelers - we booked a package via the accommodation to the Jade Dragon (Yulong) Snow Mountain. I'm not sure if we will do it again (I would instead book directly via a travel agency in ancient town) as there was a lack of communication/ information that would have been useful to receive beforehand. For example, only on the night before the tour (11pm) did we find out the pick up time the next morning (530am). The accommodation was also unable to provide us the actual itinerary, and had set a wrong expectation by claiming the driver would send us to whichever attraction we would like to go (when in fact, it is a fixed itinerary as you'd be on a vehicle with 10+ over people). On the morning of, we got a message from the driver at 450am that we needed to show up 10min earlier (520am) or the car would leave without us. As you'd imagine, we had a mad rush and it was extremely stressful and upsetting. At the tour, our package included admission tickets to Impression Lijiang, an outdoor performance. Lo and behold - the driver told us he wasn't informed that we were going to the performance and REFUSED to send us there (at this stage we were not even surprised). Although everything worked out in the end after several Wechat messages back and forth, it was still an unpleasant experience for us. Although in all fairness, the lady was very helpful in answering all questions and even giving tips on weather, bars to check out etc. before and throughout the stay.

Quiet place near the old townlarge roomsunny balconytea facilitygood views over the old town / distant mountains

Bit hard to find the place and a bit of a trek from the entrance gate carrying luggageyou get disturbed by others arriving / leaving