Hotel Carmen

Fabulous location to see Iguazu fallsBasic but clean with lovely pool area and groundsStaff lovely and helpful

Basic rooms, need an update especially bathroom

Great location, friendly staff, fabulous pool and grounds

Needs a do up

The grounds are lovely and the location to Iguazu National Park was great. The staff was very kind and attentive. The hallways were long, dark and spooky.

The hotel itself is old, in disrepair and dirty. The food was stale and unappetizing.

The dinner was a good buffet. Rooms a little basic. Good for the price paid.

Breakfast was just sweet bread basically. Internet wasn’t that good.

I appreciated that the bus was near the bus stop (currently it is $6,000 pesos for a 1 way trip to the falls and to the town or to the airport) and is on the main road to the Iguazu falls park. The complimentary breakfast was good. And there is a pool if you are interested in that. Apparently there is also dinner and lunch at the restaurant (looks like it’s some meats, an array of desserts, and sides. Also burgers and fries) but I didn’t partake (but it looked decent!) looks like there is a menu you can order a la Carte as well.

The pool was dirtier than the pictures led to believe, but not too bad that you can’t swim in it. The rooms are dated (but efficient). The breakfast was good (mostly sweet breads, fruit, cheese, ham, cereal), but I recommend coming right when it opens, otherwise flies begin to and on the fruit and make it undesirable. Also, it’s a hotel mostly for Argentine locals and Spanish-speaking South Americans. Not so much for Europeans or North Americans as other hotels on the way are. The hotel is also far from town, but if you come just for the falls, you are fine. It can be hard to get a taxi (photo of a service that advertises In the hotel)

The pool was the best part. It is divided into two parts which is good if you want to be away from the kids. The gardens are very nice and quiet and there are lots of places to lounge around to rest. The breakfast and dinner buffets were good. The staff was very helpful. The taxi drivers at the hotel were especially nice and helpful in taking us anywhere we wanted to go as well as providing important information about the attractions.

The rooms were adequate but a little outdated. The locks on the doors were quite hard to deal with. The stores on sight were never open.

Nice hotel with friendly stuff. Thank you ROCIO she help us a lot. Inside they have a taxi, and travel services

Great hotel to stay with family. Big, comfortable rooms. Two large swimming pools, plenty of lounge chairs, good pool bar, lots of table games (ping pong, foosball, billiards). Friendly staff and good restaurant on-site.

The beds were a great size and very comfy.

The shower was covered in mould and rust and was from a bathroom of horrors. Lots of flies all over the food at breakfast.

Nothing. It was the worst stay do our 6 hotel stay in South America, by far

Everything. From the surly, unhelpful staff, tired rooms, curtains that didn’t cover the windows, awful breakfast with stale bread and processed tasteless meats and cheese.

Location was good for access to the falls. Public bus collects from outside on the road.

I checked out 2 days early. Wasn’t very clean and really noisey. Breakfast was poor.

Concentration is definitely on the public areas, that is the pools, surrounding bar and restaurant. There is lots of space around the pool and decent seating. With a good lively vibe.The breakfasts were quite good with fruit, ham and cheese and lots of different pastries and cakes. There appeared to be a dinner buffet but we didn't use it.

The room was very basic, though it did have everything we needed Aircon and a fridge. Just hasn't been updated or redecorated in a while.

Great location, so close to the falls. Restaurant was great and pool was great. Helpful staff to get taxis and to visit the falls or to go across the border

The pool was delightful and the staff friendly and helpful.

The room had a horrible smell and th decor needs updating.

We spent one night here waiting for a flight from the nearby airport. The staff were totally brilliant. Special mention to the wonderful lady in the office who let is take over her computer to try to book a flight after ours was cancelled. The fantastic evening receptionist who had his elderly dog with him. He let us keep our room all day till our flight left at no extra charge. The location is good for the national park and airport and there is a taxi office on site too. The pool was an added bonus and having a restaurant on site was great after a long journey.. We paid £35 bed and breakfast for 2 people which is hard to beat. It isn't sleek and modern and its fraying abit around the edges, but we loved our stay. Thank you Hotel Carmen.

With such a short stay, it's hard to say anything we didn't like. It could with some updating but it was quite charming as it is.

Passable

On arrival was allotted a room which was definitely not an upgrade as mentioned in the voucher the lady at the front desk in the morning was borderline rude and assured me that was the best she could do...... very unacceptable... in the afternoon the lady at the reception was far more obliging after we showed her the stained towels broomstick in the bathroom and torn bed sheets and duvets gave is a duplex room Definitely should be removed from your list

The staff was welcoming and provided useful information on the surroundings.Outside facilites ok.

Our room was in very poor condition. It is understandable that the structure is old, but the rooms need to be maintained and tidy. A few examples: the door to the balcony cannot be closed (about 1 finger gap), the bathroom was not properly cleaned and the towels were so old and stained (see photos). For the price paid this is unacceptable.

The hotel pool and breakfast were great. The leisure structure was great!

Room was dirty and there was even a banana peel on the floor when we entered.We found a cockroach in the room.

Good buffet breakfast and helpful staff

Didn't feel clean and had a strong damp smell

Near the National park and airport, helpful staff

Pure breakfast, old furniture