Ritz Hotel Angeles

Location, well maintained, clean & comfortable

Minor issue with water not connected to room & hot water also had to be reconnected. Breakfast is very basic, not much options.

Miss Emily/Miss Joy/Miss Lea were all courteous and attentive of my needs as a regular client--they were consistent, too! I love the fact that there were a couple of great coffee shops nearby, plus other food stores where you can buy local and affordable meals.

The construction around the area sometimes becomes a nuisance with all the racket going on, especially in the morning.

Superb service and impeccable location. Emily and Joy were attentive to my needs in all of my stays at the Ritz. Thank you for your service, ladies. You are both appreciated!

Sometimes the pillows smell funky—I hope that they inspect each room everytime a new guest checks in.

Location was superb. Staff were attentive to asks/needs. Price was reasonable, too.

Not sure but the beddings seem to have not been changed as it smelt odd and sweaty. I had to spray the room and beddings with my cologne/perfume. It would also be great to have a change of sheets for stays more than 3days.

The staff were friendly

When me and my partner arrived there was only one person in the hotel. There was no security guard so the receptionist put a metal pole on the door so people can’t get inside and need to pressedthe door bells. We checked in and the receptionist was very friendly. The room was a good size but the air conditioning was very noisy. Shower room floor was dirty, no hand soap in the bathroom dispenser, the tap was dirty and wobbly.

Accessible to all establishments.

Please check and repair lights and water. Mahina tubig dun sa room na napag stayan ko, pundi din yung isang ilaw sa CR.

The Receptionist tried her best to accommodate my concerns by changing our room 3 times. But each room was no different than the previous.

The rooms were discussing. Everything was broken and didn't work. The Shower in each room did not have hot water and very little water pressure!! The phone was broken and not connected! Only had the 1 key. So of we had to leave the room. Power was disconnected. No Aircon. Power point came out from the wall when unplugging the cable. No toilet paper supplied.

It’s spacious. Furnitures were nice.

You have to update the keycard daily, one time the lovk was broken and we couldn’t not lock it so we had to transfer to another room, buti nalang nag double check kami if nalock or not , limas sana gamit namin. Water from the faucet and shower was brown and smells funny. Linens have holes in them . Telephone was broken so smwe had to call them using our own phone for service or we had to go down. If magreklamo kami sasabihin lang na wa sila maintenance kasi linggo, di naman namin fault if dirty yung water.

Closer to my Training Center

I like the property. But, i might suggest to the entrance door need to he more wide open so that the pwd or person with wheelchair can easily pass through.

LOCATION PARKING STAFF

NO F&B FACILTY,

LOCATION PARKING STAFF

SOSO FOOD FACILITY NO BELL STAFF TO ASSIST ON CHECK IN

The property is surprisingly clean and decent.

We checked in at night, and to our surprise, there was only one staff member on duty—a single lady! No security at all. I’m appalled and concerned for her safety. As a former hotelier, I believe the management should take immediate action. This is about the safety of both the staff and the property.

The new lady behind the reception desk was very nice. she accommodated us promptly.

our room was not ready when we arrived at 4pm.staff was trying to pull strings together to put me and my children in a room since its not ready. we waited in the hallway while 3 staffs were trying to make things work.?

The staff was helpful

The place needs serious updating. The bedsheet in our room was torn, NO HOT SHOWER. elevator didn’t work, the place was dark and gloomy and you can hear noise from the nearby bar.

Very poor

Next to loud nightclubRoom not cleanBed broken and bed linen torn

Convenient but not too close to fields avenue

I dont like to complain, BUT in the instance, there was so many things wrong I have to say something:A. I had a complaint, but the owner or manager refused to meet me to discuss B. I ordered toast with my breakfast, but they didn't have butter or jam C. The water glass on the table at breakfast had been used but not changed when the reset the tableD. I was there for 4 nights, but the room wasn't cleaned once while I was there. It was dirty when I arrived with hairs all over the floorE. I had to ask for my key card to be reprogrammed 3 timesF. The kettle,lead was so,short you could not plug it in and place it anywhere. I had to hold it while it boiled.G. The bed collapsed when I sat on it. It had been repaired before but not done properly.H. The bed sheets were torn and had stains on them.I. No bulb in the bedside lamp.J. My motorbike, a large one, parked outside with steering lock on and padlock, was dragged to oneside so the owner could park his car. I was not asked about this beforehand. No apology or explanation given.K. It is next to a night club that played music until 3am

01 DAY AND LEFT THE HOTEL PAID OI DAY

AIRCONTDITION IS VERY NOISE NO ELEVATOR NO RESTURANT NO BAR NO TEA COFFIE FACILITY

Location wise , find Marlim Mansion or Hydro Pool- its across the street.Stone throw away from AFC,these landmarks are widely known around Angeles City.The Hotel itself is clean, old building tho but clean enough, too clean that floorwax spread throughout the entrance when we arrived ? I'm a fan of fw btw.Staff were nice, the smile ,the greetings and assistance,truly commendable. Great job ate aya and the gang ?Everything you need is around the area..Free breakfast was served, hotdogs with egg was great!Not to forget, if your are an old soul who loves antiques,,this is home for you!

Everything was fine until I woke up around 1am, the karaoke from those nearby establishments fills the room that we occupied so I checked the window and found out the ac was leaking a bit lucky enough to have the blinds to act as the sponge..

Bed was comfortable and the staff was approachable.

We had to call for assistance due to the limited water supply in the bathroom.

Friendly staff, very helpful and accomodating

Needs a lot of restoration, plug cap falling on the floor, tiles are moving, air condition not cold enough. I’m amazed by the receptionists. All friendly that’s the best part of my stay. I even forgotten my Residence card and they contacted me straightaway