Avani Khon Kaen Hotel & Convention Centre

Bad customer service. Not returning.

The customer service at this hotel was unexpectedly subpar. The bathroom was dirty, and the hotel was too far from everything else. It wasn’t even within walking distance to the nearest 7-Eleven.

Clean, modern, friendly staff

Limited vegan options

This hotel offered 6 bottles of complementary water! Our room was very spacious. Lots of space to put our belongings.

Breakfast was disappointing. Although the hotel offers a wide variety of options, the quality was poor. The dining room was also very loud and quite dark. The hotel is located in the middle of nowhere. It took around 15 minutes for a Grab car to reach the lobby, and walking to nearby places wasn’t possible.The room itself felt old and run-down. There was no proper shower door—just a divider between the toilet and the shower—and it wasn’t wide enough to prevent water from splashing out. I nearly slipped because of it.

Very elegant, modern, & clean.

A lamp in our room did not work. It was an essential lamp.The room for the highest priced room in the hotel was very small. We had reserved a one bedroom suite but there was no bedroom but a studio suite thus no privacy.

Nice hotel. The room had good AC and a comfortable bed. Powerful shower and housekeeping service was excellent?

The bikes were free but were not in a good state of repair. Furthermore it is not a nice area around the hotel for walking and cycling despite what the literature details. Mick @ London Inn was most considerate & helpful.

We had an amazing 8-day stay at this wonderful hotel! The staff were incredibly friendly and welcoming, making us feel right at home. The facilities were excellent, well-maintained, and catered to all our needs. Our room was spacious, clean, and very comfortable, adding to the overall enjoyment of our trip. We truly loved our time at Avani and would highly recommend it to anyone looking for a fantastic stay!

First, the shower in our bathroom had only a partial glass divider and no door, so using the rainshower resulted in water splashing all over the floor. A full enclosure would help keep the bathroom dry. Second, the coffee at the breakfast buffet didn’t meet my taste ( there is a machine and a booth with Thai traditional coffee)—it was unfortunately undrinkable. I ended up buying a proper cup every morning from the hotel’s coffee shop, which was a bit inconvenient.

Room comfort, Good breakfast, convenient, friendly staffs

Housekeeper left a stack of cloth in the room and prepared no drinking water for guest. Leaking faucet. Bad drainage of wash basin

Rooms were clean and comfortable. Spa was nice but the pool was the highlight of the stay.

In room dining wasn’t too great - ordered pancakes expecting something else

The Staff was excellent, super polite and helpful as always. Room as always was very clean and I did forget my toothbrush but one was provided. Overall my stay was outstanding except for the food.

We went to the London Inn for a nice casual evening and ordered my usual American style beef burger. Big Mistake....It was so overcooked that I had trouble even trying to cut it with a knife, that hard. I don't know why but other than the Chinese Restaurant the main dining Room and the London Inn really need a competent chef. Ill stay with the Chinese Restaurant from here out. Our last stay we encountered a bad meal in the Main Dining room, Not good. Breakfast was only Okay but still missing bacon that we used to get before Covid ruined everyone's lives. Please bring back good old smoked bacon, please.

Spacious room and very clean

The restaurant staff , as we are a group of 7 people, we went for breakfast and ask for table for 7 , waitress said we don’t have table for 7 and asking us to sit separately ? eventually my husband decided to take another chair from the other table so we can sit together, just small things but seem like they don’t care at all

the staff were courteous, helpful and personable. The breakfast was excellent with a wide choice. I liked that the staff only asked my room number the first day I had breakfast. After that, they remembered me. I stayed for several days and often dined alone in the large restaurant serving Thai cuisine. The staff were always attentive and good-natured.

As I don't have a car, perhaps I should have stayed at a hotel in the town rather than on the outskirts of the town. But that is not a criticism of the hotel. I knew the location when I made the booking.The mojito I had by the pool was somewhat lacking in rum. I'm fussy about cocktails. In my opinion, they should be well-constructed and have a kick.

I like the service ,the resort vibe, the hospitality, the food,nice size room and the pool!!!!!??

Aircon was cold and loud? and bathroom was a little bit slippery.

Resonable price

Very good but in the club it's noise, because Chinese customers.

Great room and great WiFi.Amazing pool with banana boat and climbing frame in pool.Generally a great hotel

Although the breakfast has lots of choices I was a bit disappointed with the egg station choices…. Omelette was amazing and hot but pan fried egg was slightly undercooked to my liking but it was still tasty, also eggs Benedict was served on a slice of bread and hollndaise sauce was cold and the bacon also overlooked so therefore too crispy and was also stone cold.But all in all the breakfast choices available are amazing.

Absolutely incredible facilities, the Presidential suite was beautiful and very relaxing - loved our stay!

London Inn, no baby changing facilities (we could find anyway)

Location, comfort.

Breakfast choices poor.

The room has a good view as request. The location is good.

The road under construction so it was not convenience a little bit. The hotel should provide welcome drink for the guest.

good location with nice welcoming.

no hot water, rain shower is not working well need the maintenance, forget to set bathrobe I have to asked after entry to the room, taste of breakfast is quite salty and strange though concerned to the cost but I believe you can make it better.

Convenient location, good ambience, public spaces tastefully designed and furnished

Car parking close to the hotel congested leaving a long walk back to the hotel entrance. A closer secondary entrance would be desirable. We did not eat in the on site restaurant but on arrival took coffee and croissants in the lobby. Coffee was okay but croissants dried up / stale / inedible. Ordered breakfast in the room. All four fried eggs were only half cooked leaving yokes swimming in clear liquid Albumen (egg white). Though a common fault I do not expect this from a quality hotel kitchen. Unacceptable health risk. What made this worse there was no apology and no offer to replace the breakfast. Just offered to cancel the bill for this. We were leaving the hotel early on our travels so left the hotel hungry

Location, modern & tidy

Poor breakfast selection & tv not suited for non Thai