Shuma

Very nice location, front line to the lake . Dated design, still bit vintage and nice ..friendly stuff .

We took the 45sqm room . Quite spacious with equipped kitchen. Airco was old and cracking. And at the terrace safari of spiders some are big ! Poor bf still very nice lake view from the restaurant.

We were in an amazing room with floor to ceiling windows all across the the living room and bedroom, looking out over the lake. Super large and comfortable.

This is third time we stated in Shuma. Both first and second time we stayed at the hotel. This time we rented small chalet for 4 people. The chalet was incredibly arranged and there was everything you needed for Few days stay. Food in the main restaurant is amazing and we always eat there.

Purpose of our trip was different to others. We had a busy schedule everyday and needed somewhere to rest and charge batteries before another busy day. The reason we chosen chalet on the side is that we wanted peace and quiet and knew there could be a wedding party that weekend. Even at the check in we asked if there is any wedding party planned and were happy to hear that there isn’t one. However, in the barn at the back of our chalet there was private party both Friday and Saturday till early hours. Not only loud music and drunk people shouting outside our window. One Lady under influence of alcohol decided to leave the party driving car under influence. Ended up driving forward instead of reversing and her car ended up on fence. We were parked right next to her so had to get up and move our car. Air conditioner was not working and could not be repaired during our whole stay. So we could not open any windows because of the noise and ended up all 4 of us sleeping downstairs on the sofa and on the floor as both bedrooms are right under roof and it was not possible to breath. Receptionist was very apologetic and helpful. She organised couple of fans to help us survive. Overall we were very disappointed. Wish I was informed about those parties and stayed elsewhere.

Pleasant

No cleaning, just change of towels.The quality of food not the best. On breakfest missing watter for dring. During breakfast on terras people smoke amd personal accept.

Very big and comfortable room ,good location and delicious food

It’s a hidden paradise, no noise, the beautiful lake, nature which invites to have a walk. Breakfast was delicious and the rooms clean. The guys at the reception were great and supported.

It’s not the accommodation itself which gets a minus. It’s the restaurant and it’s not because of the food/ meal. The food was fresh and delicious but there is one waitress who isn’t able to understand one word English so it is hard to order but if you show the menu it works. The problem is later if you want to pay separately. At the end she was so unfriendly and had almost thrown the last beer on the table - although we didn’t criticize herself or were blaming, we could read in her face what she was thinking about us. That is more than impolite. Luckily she didn’t like serving us the next day and the other girl was so supportive! We only recommend taking part in an English course to have more fun while working. A few wird can make the work easier !

Very friendly and helpful staff.

rooms are quite old, new rooms from photo gallery with big windows are not available.

- delicious and reach breakfast - stable wifi - comfortable beds - lake view - free parking

- room remembers better times ( peeling wallpaper, falling off bathroom equipment, etc. ) - during the stay, a wedding was in the main restaurant. The little restaurant was open for guests, but without any staff presented there .....- outside around the hotel area - there is not much to see. The area is mostly like a ghost town. If you only stay in the hotel, it doesn't matter, of course :-)

The restaurant is really good. Hands down to the chef. The location is nice too. The room is beautiful. Thanks for having us.

The breakfast was more expensive than advertised on booking dot com and its really not worth it, very basic for the price. I would have breakfast somewhere else. But everything else is really good.

Big room with lake view. Very close to my meeting location. Lake is probably offering lot of fun during season.

Lake is probably result of abandoned surface coal mine. Sorunded with coal power plants with air sometimes smelling on smoke from low grade coal. Bit depresive out of season.

Bad

Very unsafe, I came back in the hotel in the evening and the door of the room was left open by the cleaning staff in the morning.

Room was clean, breakfast tasty and this hotel is so cozy and atmospheric. With beautiful view on lake.

Shower cabin has improperly installed doors that had small leakage from door side. Rest is OK.

The like and nature.The restaurant was very nice.Helpful staff

The room has no Air conditioner , hot ? in the room .They have an event and Marry near and inside the hotel - the room is not soundproof and no air conditioner ,so you need to open the window to take some air into the room.

Very friendly staff, good food (breakfast included in the price as well as dinner), fantastic lake view.

Lack of possibility to charge electric car

Super beautiful hotel, all decoration was so nice, looks you are in ship. Local restaurant with excellent view to lake from terrace. Tasty dinner and breakfast in next morning. Friendly and other languages (not only polish) speaking staff.

Bed was little bit hard for us, but this is more our problem, we like very soft bed. Overall all was super.

Really nice location. Hotel accepted dogs.

Unfortunately we had cold water in our bathroom. So it was impossible to take a shower. For the price we paid unacceptable.Otherwise I would have given a 10.

I stayed in this hotel 2 year ago and liked it right on a lake.the staff is friendly and the room is nice, with tea maker etc.

Only prob you do not have any international TV channels

It was good view. Good for walking

Noisy from other room.I couldn't sleep until 11:00 pm.

Hotel position, very nice staff

Nobody speaking a single word of english in the restaurant, getting a dish and a beer become very tough. The only person speaking english was the girl at the reception

View from the window and restaurant.

The room was dirty. Cigarette butts were left over in the fireplace after the previous visitors. Leaking bidet, cracks on the walls, dirty handles in the kitchen. Pictures on Booking.com does not correspond with the current condition of the room.