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About
Located in the residential neighborhood of Lakua and with easy access to the city center, since the tram stop is in front of the hotel and at the exit of the city due to its proximity to the highway. The modern furniture of the Duque de Wellington hotel creates an elegant and simple atmosphere with wooden floors, minimalist decoration and intelligent use of light throughout the building. The large windows in the common areas will allow you to enjoy light and airy spaces during your stay. All rooms have air conditioning, Smart TV and private bathroom. The entire hotel is a nonsmoking space and failure to comply with this regulation will be punished. We have reception during the day (except Sundays and holidays when we are only in the morning). To check-in outside these hours, we have a self-check-in machine at the hotel entrance. The closest points of interest are the Txagorritxu hospital, the Basque Government and the bus station.
55 Reviews
- Cleanliness
- 8.9
- Staff
- 9.2
- Location
- 8.2
What Guests Say
- “We have been to this hotel several times. It was good as always. Staff is very helpful and the rooms are fine. We had a breakfast - it…”
- “The staff was so nice and helpful! We came with 2 dogs and a cat. We arrived late and needed a parking space to not have to unload the…”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double Room with Extra Bed (2 Adults + 1 Child)
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
1/4Twin Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Air conditioning
1/4Single Room
- Accessible by lift
- Air conditioning
- Bath or Shower
- Body soap
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What Guests Loved
Based on 55 reviews
Pros +
- We have been to this hotel several times. It was good as always. Staff is very helpful and the rooms are fine. We had a breakfast - it was good.
- The staff was so nice and helpful! We came with 2 dogs and a cat. We arrived late and needed a parking space to not have to unload the whole car. Even though we arrived late after the reception was closed the staff arranged for us so we could get access and use the garage parking of the hotel! I can really recommend this hotel!
- Great value for money, pet friendly, conveniently situated, comfy bed and pillow, underground parking.
Cons -
- AC in the room was blowing but although we put on the low temprature the air was hot so it was hard to sleep as it was to warm in the room.
- Sadly some hotel guest before us had smoked in the hotel room. So there was a smell of smoke.
- The amenities were basic, but for us, travelling with our cat, it was sufficient. The car park was a little gloomy but was underneath hotel and felt safe enough.
We have been to this hotel several times. It was good as always. Staff is very helpful and the rooms are fine. We had a breakfast - it was good.
AC in the room was blowing but although we put on the low temprature the air was hot so it was hard to sleep as it was to warm in the room.
The staff was so nice and helpful! We came with 2 dogs and a cat. We arrived late and needed a parking space to not have to unload the whole car. Even though we arrived late after the reception was closed the staff arranged for us so we could get access and use the garage parking of the hotel! I can really recommend this hotel!
Sadly some hotel guest before us had smoked in the hotel room. So there was a smell of smoke.
Great value for money, pet friendly, conveniently situated, comfy bed and pillow, underground parking.
The amenities were basic, but for us, travelling with our cat, it was sufficient. The car park was a little gloomy but was underneath hotel and felt safe enough.
Friendly staff. Room was clean. Tram stop just before hotel door, what is very useful. There is breakfast for additional 7 euros: meat, cheese, pastries, coffee, yoghurt, fruit, tortilla de patatas - not a lot, but some level to choose from. Not far from bus station, up to 10 mins by tram.
Not very good sound proof. Room was quite worn, even though nothing critical (again, all was clean). But, for example, the hair dryer had melted parts of plastic, which shows that it's not new at all.
Clean comfortable room, spotless.
No fridge in the room.
A pleasant enough hotel out in the suburbs. Clean, quiet and practical. Staff were OK. Breakfast was good at 7€. The room was a good size, bright and clean. The bed was good. Shower room was clean with towels and free toiletries. Bright and shiny.
No bar/restaurant. Do NOT use the bar attached to the hotel; they ripped me off. The hotel is a long way from the centre; but, there is a tram stop opposite. It wasn’t very exciting. No lounge; that sort of thing.
Easy to find, perfect location, very clean and well presented Perfect for a quick in and out overnight stop.
Excellent customer service, great staff, room attendant was top rate and did a superb job of cleaning the room.
The breakfast could have been better, it was ok but very basic for the cost.
This stay was part of a last minute trip through the nearby airport, where prices were better than from other airports. The hotel is a 20 minute walk from the bus station and a nice 2 hour Sunday morning walk to the airport. In February 2024, I could stay for EUR 55, whereas the comfort provided is a class higher than what I usually book. The wifi was good, as were the other facilities. I especially liked being able to adjust the shower to my height (I am tall).
Because of the time of arrival,I was expecting to check in with the terminal, but the friendly receptionist was still available. However she wanted to make a photocopy of my Identity card, for some odd reason, even though I had already booked and reserved through booking.com . It is illegal to store this type of information, but fortunately she could work around it. The wifi password was not on display in the room, so I had to go back to the reception to get it.
Convenient location just off the main road. Restaurants and bars within walking distance. Good stop off point for route to France
Needs a bit of tlc. Other guests very noisy, slamming doors after 10pm. Hairdryer was melted and unusable.
This is a grand hotel from a past era, not one of your chain modern hotels. In truth the hotel has seen better days, but it's idiosyncratic nature is what I most like about it. Large rooms with well appointed bathrooms, plenty of power outlets. Location was excellent and within walking distance of the sights and some good restaurants. Staff were very polite and professional.
Could have done with a little more scrubbing, but tolerable.
The girl on duty when we arrived was very welcoming and kind. It was so nice as we had dogs with us and there was no problem. I will definitely use again and recommend to friends.
Friendly staff, offstreet parking, and next to the tramline
The breakfast was great and friendly staff
Is wasn’t the staff at all but we had confrontation with one lady who said to keep quiet it was already 10 am and we were having breakfast. That’s was rude
The environmen is so beautiful, clean, and quiet. the hotel is sorrounded by nice edifice, easily accessible. the room is so spacious,clean, and comfortable.
The air condition did not work properly, the room was vey hot. but the hotel was good.
Clean comfortable rooms and friendly staff
Very good location out of town, quiet, clean and spacious rooms. The staff were very friendly.
Good location, out of time so quiet. Parking on the street around the corner from hotel (free). Very clean room with good free Wi-Fi
Great location for us, with parking for a small fee (however, we parked in the street around the corner as we were in a camper van that was too tall for the underground car par a plenty of spaces available). Rooms were clean had everything you need (and a powerful shower) and the staff were very helpful and attentive. We booked a few hours before our arrival (long story!) but they were able to provide two rooms next to each other with the bed configuration we would have ideally liked and were happy to allow our dog at no cost. So helpful and accommodating, we will be staying here again. For any dog owners - there is loads of green space around nearby to walk your dog - any direction you go and a number of bars, restaurants, supermarkets etc
The bed was comfy, all the facilities were clean, the staff were lovely, so kind and helpful.
The dodgy car park under the hotel, was made for horror movies and the lift wasn't working.
Amenities & Policies
Amenities
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. |
| Pets | Pets are allowed upon request. It is free of charge. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Location
Duque De Wellington, 14, Vitoria-Gasteiz
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