HOTEL EEFA

The best thing about Eefa hotel is the staff. Restaurant staff showed warmth and concern. Reception staff anticipated our request as soon as they could. The staff did try to assist us with whatever resources they had available.

Starting with the room's floor and walls, there was spilt gravy on the dining table and the floor underneath around the couch area. The sink contained brown water (we didn't shower or brush our teeth, using bottled water instead). The pot and pot lid had dried fungus stains. The pillows were stained and dirty despite having white pillowcases. The curtains did not have blinders, so we were forced to wake up by 6.00 am. The TV had no entertainment channels except for some regional language channels. The carpets were not vacuumed, as they used a cloth broom to sweep the room. The floor was mopped with an old and dirty mop. I called the staff a couple of times to clean, and they promptly assisted. The pictures on Booking.com and other websites are completely misleading. I stayed in and booked many hotels, but this was the worst. Zero maintenance. Zero value for money.I do have more pictures. However, I could post only 4.

Proximity and super spacious rooms

Slow room service

Location, food, staff and price. Close to the station yet quiet neighbourhood. Food was good. I tried only veg food. In case you decide to eat outsides, there are good restaurants nearby. Sona Chandi, Spices, Sun and Sand. Most wonderful aspect was the staff. People at the reception, restaurant and lobby were young, energetic and ready to help with a smile. No expectations about tips etc.

For that price, they should provide hand towels and / or paper tissues/napkins in the rooms. Somehow the TV connection with the internet box is such that you can not hear the dialogues.

The rooms were stinking of cigarette smoke and the sofas were torn and jaded . Breakfast was adequate . Functional hotel . Parking was an issue

Room hyigene & upkeep, Parking

location is very good

Bathroom are prone to slipping due to water after shower, sofas are too low..and also worn out...fridge was not working...and TV remotes were not working.

The breakfast spread was excellent, choice and quality wise. Service was outstanding and all the staff were extremely couteous and helpful.

Charging of EV should be complimentary. And more charging stations should be provided. I had occupied room 606. Something odd was that the washroom is on the ground floor and the double bed on the mezzanine. Though I, personally, was comfortable, others might find it to be inconvenient.

Breakfast was awesome as always. Room service was quick and good. Staff was courteous and helpful.

Toiletries were of poor quality esp the shower gel and shampoo. You need to keep branded stuff in alignment with your brand value.

1.Nothing from arrival at the Hotel was bad .The app rates and the hotel rates vary.HD taken the superior double room and a extra cot.However the same was denied saying that the Hotel has no information.2. The Booking .com does not check and the information provided is very poor.3. The toilet has no ventilation.No sanitation .4. Had to call for small things, like water glass, water .5. The hotel doesnot encourage guest visiting the rooms.and that puts us off, very poor hospitality.6. Was charged for extra bed ,whereas i had already paid the amout.So in all the booking.com guys have mislead me ans every day was being pestered by hotel regarding he extra bed request.Very poor information and verypoor bad experience.I will never ever use the Booking.com app.I also need the etra that was charged for extra cot @Rs 1500 plus taxes.

Every thing very bad.

Centrally located. Good food, great room sizes and good service

Breakfast could have some more options

Pathetic & Regrettable

The staff never understood my requests. They were quite insensitive. They also did not give us food and I had to go down to the reception and raise my voice. I have travelled the world and can tell with great authority that this has by far been my worst experience in a hotel

Very poor breakfast no member there for management only money minded business

To increase staff and obedient staff

Breakfast & stay.they had taken bookings more than what they could manage.No extra bed was available..my son had to sleep on floor without sheets,mattress was out of question.at least they should have provided 2-3 towels to sleep on as courtesy.On Monday,,they had function booking .whole crowd was in for breakfast.No extra counters were put in .it was total chaos,no servings were available, people were waiting inline till reception.In room occupants were all neglected in service.total hopeless manage ment,...dosa & omlette makers just disappeared from scene.

All basic services r lacking.Function booking should have separate counters

hotel quality has deteriorated.

The hotel quality has deteriorated. Bathroom faucets were leaking. Shower was not working. Towels had marks on them. Food quality was not that great. During checking the hotel didn’t inform about new checkout policy, checkout at 8:30am. Early morning 7:30am on checkout day we were asked to checkout within an hour.

breakfast was great. location was good. cleanliness was good. staff was friendly and courteous.

there were only two towels for two people, why so stingy?there were no hand towels.I specifically filtered with the fitness center and got this place. But when I checked in they said, Fitness centre or Gym is under maintenance.

Centrally located, nice, clean. 2-bedroom apartment suite was specious and perfect for us family of 4. Move breakfast spread and quality.

Parking was an issue as there was a wedding at the hotel.

Cleanliness, location, ambience,staff compliance was good.

Billing is not as per committed. charging state & central GST 2.50,% to 6.50% on every service.,& there is CONTINENTAL PLAN 1400 / added.

location,ambience,cleanliness,staff ,very good.But, billing tariff was not at all good.Although room charge was mentioned something else ,it almost doubled.For every service they chargeSTATE GST- 2.50% &. CENTRAL GST -2.50%.Then CONTINENTAL PLAN is 1400& again 2 Types of GST state & central by 6% -1568 extra..So, it's just escalating billing amount,which is not quoted at booking .It was quite ? dissatisfying.

Applying central & state GST by 2.50%to 6%. on every service Continental billing 1400+6%central ,& state GST ,so 164/ extra., As written above in details.&

The location of the hotel is convenient for commuting to local places.

The design of the rooms… the room I stayed was unnecessarily big.. and a lot of space has been wasted.I and also two more people who stayed in the same hotel.. felt that it is seriously over priced.. atleast by 500 bucks.One more annoying thing was that the hand wash area was across the lobby… away from the dining area!! I don’t know how do they expect us to walk across the reception and lobby after having food to wash our hands… or just to use the washroom between a meal for any emergencies..

The food was very sad. Breakfast also not upto mark. Coffee cold. The last time we stayed the food was amazing. But very disappointing this time.

Lunch n breakfast

BF was good & sumptuous, staffwas very good & caring

Bathrooms should be more clean & airy, needs to keep paper napkins in the room.