Minera Hot Springs Binh Chau

Open space. Good breakfast.

No bathtub curtain. Bidet was installed (without care) across the toilet therefore it was too short to be useful. Only small and shallow pools were included for hotel's guests.

Soaking in so many types of warm baths is rejuvenating and the forest-garden can offer healing. It is inviting to just walk around and immersed yourself with a lot of peace and quiet. The whole place is like an oasis. I hope to come back and bring my entire family.

If only I knew how to read Vietnamese so I could watch Youtube or Netflix at night on their TV.

The hot spring is perhaps the only good aspect of this location.

Two things stood out negatively: the staff, and the facilities. Staff was not friendly at all, and served with an attitude. On the first morning when we cane for breakfast at around 9:30, we were told that breakfast closes at exactly 9:30 (which is earlier compared to most other resorts that close breakfast at 10:00 or later). Upon our entrance, several staff came to us and insisted that “you have to take the food only once”, as if concerned that we would steal their food. There were many smaller incidents, which gave the impression that staff here was trained to protect the resort’s interests at all costs, even at the guests’ utter discomfort. The villa we booked was not in good shape. I could see trash (plastic bags, tree leaves…) floating in the onsen pool, which is an apparent sign that the cleaning doesn’t extend to that part of the unit. Our room was cleaned quite late in the day, and when asked why, the staff just said “it’s crowded”. Having paid $400 for two nights’ stay, we expected more decent services from this place. It now became obvious to us that the place is not equipped to offer premium services to guests, but rather cater to the mass market and large tour groups. Nothing wrong with that, but if you expect to pay a bit higher in exchange for good services, look elsewhere.

Very large area , quiet, natural place

Some mosquito bite me

Good breakfast, nice staff

Very limit towel , only 2 bath towels for 3 guests , no hand towel , no face towel . Room is too old , need update .

We had dinner in the restaurant. The service was excellent, and the food was excellent. However, we were having a nice romantic meal. The restaurant was completely empty. Then, a family of 12 adults and 6 babies came for dinner. The only complaint I have, why would you seat them 10 feet away from us when theres 200 other empty seats?It turned a beautiful meal into a distraction of crying babies.

We got the Summer Family room. It was directly opposite to the Dara hot spring pools - which was very convenient for our parents to enjoy it

I know it‘s because of the season that there were a lot of mosquitoes. The mosquitoes were crazily big which bite me and my nieces.

Needs a bit more love and care. Also be aware, when asked they said hotel price includes access to the hot spring baths. However, that’s only for the hot spring baths that are on premises. Not for the main hot spring which is the sole reason you would stay at this hotel to begin with.

We liked the pools and the rooms.

The food could have been better.

Hot springs

The place stank of dump, on the middle of nowhere, overpriced and the facilities underwhelming

The atmosphere of the place is great. A resort in the middle of a forest with natural hot springs. The free pools are really great and well maintained.The restaurant has good food and there are a few activities available within the resort.The room I had was nice and pretty clean.The staff not at the reception are all friendly and nice.It's a good place for a gateway from the city to relax.

The place is not properly exploited in many ways. The Lily Cafe doesn't do snack, close early and half of the item on the menu aren't available. The spa always has the "Closed" sign and the Minera Forest is not well maintained.My family rooms were below average in term of equipment and cleanliness.The staff at the reception are not friendly, with quite an attitude and not helpful.We got charged for unexpected items and we had to argue for some imaginary fault.The building where the room are, is not friendly and is lacking a proper common area.It's complicated to find easy things such as water bottle, snacks, ... Basically what you'd like to find when you travel with your family and went to spend time together.

The mineral water pools

Not much signage - coffee machines broken.

Close to the mineral water, good breakfast and good service.

The TV was not enough - very blurry

Very clean, spacious room. Their breakfast had various choices and super delicious ! Will come back again.

The food was cooked excellently & I loved the natural mineral water there. However, bicycles should be free, and carriage & spa fares should be lower

some expensive fares

Loved the spacious grounds and gardens and the mineral springs- paid for the VIP package and felt very relaxed at the end of the day.

Too many promotional signs in the gardens - makes it feel a bit money grabbing and detracts from the beauty of the garden.The design of the public and dining is set up for larger groups - could do with more visual screening in the interiors to make the experience feel more bespoke.

It is very relaxing and has great pools. The hot springs are fantastic.

The rooms are a bit old and some attractions are not developed.

The onsen are great.

There are many group guesses who are noisy. Staff are not really efficient.

Many pools, golf cart is quick to pick up guests, food is ok. My daughter loves the pony ride.

I asked them for an extra bed when I did the booking and they charged me for it. It turned out to be just the existing sofa with an additional blanket and pillow. The sofa is so small that a 6 year old girl slept on it, turned on the side and she fell off. I asked the reception and they told me they could only provide that sofa because they had no lift to get the bed to the second floor!!!!. And the price they charged is to provide a pillow, a small blanket and a towel. It's just not good that they lied to us.Receptionist didn't want to accept my card payment (which they had already took the money out before we arrived!!!) as my name on the booking is different to my credit card name. Turned out my credit card has the first name and last name order, whilst the room booking has last name and first name order (thats how Vietnamese does it). Still the SAME name but just different order. She didn't want to accept that my sister used her card to pay for my parent's room too. It was stressful at the check in.They got our order wrong at dinner. And when I asked, the staff said "we can't do anything about it. But the prawn is much better than the squid. The squid is not good you won't like it". Funny enough your staff said bad things about your food. Need more staff training!!!

So so. But not many choices.

Lake of services for stay longer. The price for onsen is too expensive and there is no promo for tourists who stay in resort.