Best Western Plus Apollo Hotel Newcastle

Please inform BEST WESTERN PLUS Apollo Hotel Newcastle of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note there is a 1% charge when you pay with a credit card. Please note that free undercover parking is available and is designed for small to mid-sized vehicles only, with a maximum height of 87 inches. Please be aware that guests are required to present a valid photo ID upon check in. Payment will be required on arrival. A $200.00 pre-authorization will be taken upon arrival. If no credit card is available, a $300.00 cash deposit will be taken in lieu. Pre-authorization / Cash Deposit will be released/returned upon inspection of the room. A bond of up to $1800.00 will apply for the same day bookings. Please contact the hotel directly to discuss the bond levy. All rooms are nonsmoking, you may be charged $1800.00 in the event of the smoke alarm being set off and/or a cleaning fee of up to $300.00 if the room has been smoked in. If payment is going to be made via credit card and the cardholder will not be present on arrival then a “credit card authority form” will be required to be filled out prior to arrival, please contact the hotel prior to arrival for the form. Please note for bookings of 5 or more rooms, you will need to sign the property's Terms Of Stay. For more information, please contact the property using the contact details found on the booking confirmation.