HOTEL JUMP IN & OUT

Not good

Not at all happy with the stay.First and formost rates charged by Booking .com is higher than the tariff rates of the hotel. The hotel tariffs were lesser. Also i had changed the number of people from 5 to 4 persons. While booking the rates for 4 people were different and different for 5 people. Inspite of 1 person less they charged the same charges ( for 5 people ) , citing reason that the room selected was of higher tariff. Such a thing was not advised at the time of the change in number of persons.Rates were not value for money proposition.Things in the room like kettle , exhaust were not working . kettle was replaced but exhaust in the bathroom was not functioning. Curtain pins were falling off. Fixed by the hotel staff. Morning at check out lift was not working . Had to carry the luggage ourselves . Staff when told to help load the luggage in the vehicle , obliged , otherwise they were standing and staring.

Hotel room was neat and clean breakfast was awesome. Near to the airport.

The manager's behavior was completely unacceptable. There was some issue related to room rent. When I asked him for a deposit slips. He replied in a taunted way and refused. Furthermore, I was surprised to find that the hotel did not have any Hindi channels available on their television. As a Hindi-speaking customer, I found this to be a significant inconvenience.

Close to airport and nice property in that location. Accommodating for late checkin

Slightly expensive which I was aware at the time of booking but had to select due to closeness to airport and coming in late hours.

Staff was very helpful and accommodating.The flight arrived late, and I needed to look for a pharmacy. That part of the city was unknown to me. I have been designated a person to be shown directions.When checking out, I found out that the international cards are not accepted.The way the staff dealt with the situation was laudable. A proper solution has been found in no time.

Neat and clean with comfortable

Staffs are very polite

Location

Staffs were very rude , not responsive , not tourist friendly

Personal is friendly and the hotel in general is totally ok. Breakfast was all inda food buffet.

Not really for international guests. When you from another country definitely check that you can pay cash otherwise there would be big troubles. May they could mantion this on booking.

Unfortunately, due to busy schedule, I couldn't get time to have breakfast from the hotel. Location was really good.

parking was bit congested ( narrow & steep under ground parking also elevator access to parking was blocked.

House keeping is not that good. Breakfast is not as expected. Room dining menu is very limited

Overall except staff as they are quite polite

Cleanliness , breakfast options were equal to some of the 5 star restaurants I visited except for pastries option but been a 2 star it was exceptionall, staff was polite and helpful,

Proximity to airport

No room service and dinner.not communicated the same during booking.most unfortable for a business traveller

location , room standards , breakfast

Location nearby to the airport.

Small rooms no work table.

nice room, clean and comfortable, clean linens and towels, very friendly staff, close to airport

property does not accept overseas credit card for payment. had to go to ATM for cash while taxi was waiting. bookings.com takes credit card info to secure the reservation. no mention during booking process that property would not accept foreign card for payment.

Average stay at good location

Small rooms. Small bed size.average furnishing

Great location and comfort. Staff very good and courteous.

Nil

Great rooms, clean linen, friendly and helpfull staff, walking distance from airportExcellent experience!.

Near airport and clean. Room had all amenities

Room was small.

location

customer empathy. staff was rude at reception during check out. Charged unfair for extra bed which did not have blanket. It was reported thrice but still the staff was saying why it was not reported to their MD. When we asked for a jug of water we were denied saying we can only buy bottled water and jug water will not be provided.

Hotel jump in is no doubt very good. But booking.com is a fraud. Because it was informed me that my booking in banglore from 17th August to 21 st August was not done by the booking .com.In future I m not going to book any hotel through booking.com.