Monty Suites & Golf

I booked room online and was told it’s fully booked when I got to the property

The fact that they keep open their bookings online and after you make reservations and get to the property they will insist no room

Your customer service is top notch. Samuel and the rest of the front end team were very kind and helpful. The room service team were very good and willing to help. The housekeepers were very quick and efficient at their job. Last but not least, the breakfast was always a hit. Thank you a splendid time.

The one thing to change is to have the masseuse retrained. She did a bad job during my session. I needed a massage not a rob down with excess oil over me. I will also like to suggest lesser wait on food ordered.

Quick check in. Very clean rooms and toilet

The staff were very friendly and helpful. When I had the internet issues, especially when I first entered, the staff kept trying every means and kept apologizing for the inconvenience. I thought it was nice of them. Also, the food was very goooood. It was both tasty and plenty. Apart from bad internet and power outages, the room was nice and clean. The location of the hotel was perfect for what I had gone to Uyo for, which was great.

I think that this hotel needs to step up their game in terms of their facilities. I have wanted to stay at Monty for some time but this experience fell short. I struggled with internet throughout my period of stay. At first, there was no connection in the room I was allocated. Then the other room suggested had no work table. We eventually got a room and I was given a router which made it better but resets after every hour. And, my God, the intermittent power outage, that was frustrating.

Breakfast was good. Great staff

Internet acesss and chiller

Facility is good. Breakfast is good

Reception is poor. Very long delay at check-in despite being the only guest being attended to. Terrible decision makibg hy hotel manager, with respect to welcoming guests. Response by staff when you call for services is poor. Jam-packed car park.

The room and food

My booking on Booking. Com was not reflected on making me to pay extra N10,000.00

The facility is neat. Good bed and bedding. Good food, but they did not provide pressing iron, so that customers can do their ironing if they choose to do it.

The refrigerator in the seating room of my private suite was not working and they did nothing about it even after my complaint.

we were told that they didn’t find our reservation on booking.com, even when I had a confirmation email. when I said I w

it was centrally located

the air conditioning didn’t work even though facilities team came every day to fix it. they ended up placing a fan in my room so I could sleep without waking up drenched in sweat.

Location, facilities, Catering and Comfort.

I couldn’t stay longer.

Liked the room space and the TV was huge.

The gym equipments are old and needs new threadmill.

Well, the location is ok and I enjoyed the pool

Don’t like the pool side furniture and the fact that warm water wasn’t runing during my stay.

Everything except for issue listed below

Late delivery of ordered dinners.

Room service at a cost would be nice for lodgers who have late breakfasts

The kitchen staffs are awesome people

Thy don’t have an elevator, so someone to walk a three story building. Not good

The staff

WiFi was terrible

Ambience and quiet

Nothing. Met all expectations

Exceptional

Very good