Townhouse DJ Grand

The Clean and Service of the Room Staff

The Restaurant since the North Dishes was. it available which was mentioned in the menus …the answers unsatisfied

Staff very bad and increased the price of room after booking online also.Not providing water separate charges

If you are going in car , please do not book this hotel. This hotel is good to stay with family and they have their own restaurant to have delicious food. But Parking is pathetic here. Guys working in that hotel ,spends more time in parking the car for the customer more than their actual work. Hotel management should do something on parking.

If you are going in car , please do not book this hotel. This hotel is good to stay with family and they have their own restaurant to have delicious food. But Parking is pathetic here. Guys working in that hotel ,spends more time in parking the car for the customer more than their actual work. Hotel management should do something on parking.

Nothing to like at this place. They want to loot people by charging unnecessary.

Worst ever accommodation which I had in thirupati,Toilets were not clean, towel which they gave are not washed, bed spreads had holes and torne.Specially this hotel is in small lane where car can't go and car parking is too small conjunctions.

The location was great, we could walk into the city center. When we entered the first room that smelled of smoke, they changed us right away to a cleaner room. The stay was comfortable and simple.

The staff didn't inform us of the breakfast that was supposed to be included in our stay (anyway, we woke up late). Communication was short because of our language barrier.

Bad

Dear Team,I had given a request for early check-in at the time of booking and I called your customer care Treebo and informed same the on 23rd December 2022 the executive informed me that there will be charges for early check-in of 500+GST for each room for which I agreed for it.When I checked in at Treebo Trend DJ Grand, Tirupati on 24th December 2022 the front office executive denied the early check-in and demanded 900+ GST when I asked him its 500+ Gst only he denied the allotting of the room.The same was bought to the notice of the Treebo customer care executive and even they had spoken to the front desk executive even though they had dined for the allotment of the room.I again called to treebo customer care executive they said they had escalated the issue to the next level and asked me to wait.We had almost waited for 2 hours at the hotel with the whole family and moved out of the hotel at as i am not getting any response from anyone 8.am.I received a call from customer care at 8.40 am stating that they want to change my booking to another hotel I explained him what had happened and told him to cancel the booking which they had agreed to and not processed yet

Nothing was there which coud be liked.

No clealinessNo TowelsGeyser not workingTV not workingVery very late responce to requests2 hour wait for breakfastNo handwash in roomAC poor functioningBed linens not cleanParking facility very poorStaff not behaving properly

nothing is there to like there are lots to unlike

app shows like extra large bed but there’s only queen size beds in the hotel… coming to parking facility there is parking for only 4 cars only but they adjust 6-8 cars in it… at midnight they will ring the doorbell and asks us to move our car for back cars… coming to breakfast very very disappointed all the tifens are very cold .. comedy is they will serve allam chutny for poori….

As per online booking but hotel management said it was a fake booking,com they refused to stay at the hotel ? mid night time after they are charges cost high direct booking ???

Passable

We had booked Deluxe rooms and we were given standard rooms. We were stated that pictures shown on online site are different and declined to provide us the rroms that were booked and instead gave us smaller rooms.

Don’t believe the pictures on the sites. Very worst experience

Linens for beds are very Dirty and there is no response from the facility

Bad

Well, not sure why booking.com passes all its booking to Oyo, which has such a bad customer care and hotels arrangements, even for my booking after payment I had to followup to get confirmation. Even after that they want us to go through their policies... Then why do booking.com is used people would have used Oyo app directly. Ihave been an international traveller for years but this?? The worst booking and hotel experience the staff don't even know how to talk to the customers, I immediately vacated the hotel with family of 9 members, such a rude way... A simple expense hotel bill they give without seal and GST number..

Worst service... didnt provide room

Bad

Very good

Pleasant

Very bad service

Very bad service

Superb

Very good

Bad