Hotel Coral Bay

The property is beautifully located right by the beach. The rooms are small but clean and comfortable. The staff was amazing and the restaurant was exceptional

Fabulous location right on the beach. However, the hotel is in need of refurbishment, especially the bathrooms which are also quite grubby. The pool is lovely but not usually cleaned and open until around 9 am. The Sri Lankan breakfast, apart from the fruit, was unappetizing and not up to the standards we had experienced in Sri Lanka so far. Overall the hotel has a lot of potential and would benefit from a general upgrade.

Right at Nilaweli beach. We had the best time spent on the water and the hotel being right by the water .Staff was very accommodating and friendly and kept up with our needs

Pool wasn’t clean.

Great location right on the beach which was sparklingly clean. Pool as well which was also nice and clean. Lovely shaded gardens, friendly staff and a bar. Whole place was very well maintained. Exactly as per the photos.

Unfortunately cook was sick so no evening meals but plenty of other options locally.

I liked the beach and the infinity pool

There is no any hotel manager or executive to handle the customers and there is no one available at the reception when I was check in. Room facilities need ti be uplifted. But the location was superb and that’s the only thing I loved!

Excellent location ♥️. Excellent service and safe place for couple

Very nice location. Very beautiful beach view. Very relaxing and therapeutic.

Bathroom fittings needed full replacement.

The swimming pool on the beach is really nice. Good value for the money. The room is quite spacious and nice bed. The property looks very luxe.

Few leaves in the bathroom. There was quite some staff that did not have much to do because of low season. But also did not help us / tell us stuff about the location / asked us if we wanted anything. They do that everywhere else so that confused me but did not bother me.

Staff so friendly, literally on the beach location, outstanding value for money, romantic dinner on the beach, super romantic sunrise viewable from the hotel or taken as a beach walk like we didOut of season, so beach deserted and hotel quiet. Basic standard of room, which just made it all the more amazing£40 for the night we stayed was outstandingGorgeous warm infinity pool overlooking the beach

Nothing.....everything was completely coolSimple, down to earth, on the beach location.No airs and graces, no preventionExcellent

Beach .

Breakfast.Running out of supplies.Food on menu and beer.It seemed they only got supplies when they ran out of that itemPoor inventory management Small dated room.Terrible bathroom and fittings.Frustating staff.Poor communication.

We LOVED the hotel coral bay and extended our stay twice! The staff are super friendly and helpful, grounds and beach are immaculate and very clean, and the swimming pool is amazing for a refreshing dip. Location is quiet but still a close walk along the beach to a few other bars / restaurants, it’s the perfect place for a relaxing beach holiday - we highly recommend the pina coladas!

Nothing, we loved everything!

Great location

Staff forgot our food / drinks several times, didn’t clean table and was just busy chilling and then you had to pay 10% service charge for underwhelming service. Besides that there was a drunk neighbour of them always screaming at the bar and they didn’t got him away.

Really great location at the beach. Super friendly staff, clean room, great food. We had a really lovely time here!

Great location with a pool on the beach with dive operator next door. Nice setting at night

Food at the restaurant wasn't great, room was fine but we felt overpriced compared to the rest of the country

The staff people were absolutely careful and kind.The location is absolutely amazing. In comparison to most of the guesthouses & hotels we saw, the Hotel Coral Bay benefits from a very clean pool in front of the ocean, alongside a very quiet and clean beach with a very cosy bar. Everything is surrounded by eather grass or sand and the atmosphere is really peaceful.You can easily count on the staff to call tuk tuk/taxis & make some massage bookings for you in the surroundings.Big plus : a snorkeling & scuba diving company is located just near the beach bar and offers qualitative activities options with competent instructors.Rooms are minimalists but clean & each of them have a sea view.

The bathroom is a bit old-dated & and everyday cleaning would be a great to add.

The beach and the swimming pool are great, so is the hotel restaurant.The hotel staff are great, very welcoming and provided us with everything we needed and asked for. In the evenings it was nice to walk along the beach to other restaurants in the area.

The rooms are very simple, the bathroom equipment didn't worked well. The air conditioner in the room was very noisy so was the ventilator

The hotel is in an excellent location close to quiet, clean beaches with clear sea water to swim. There is a pool on the edge of the hotel and beach too which is okay.

The hotel was slightly dated and rooms small. The bathrooms had a gross smell to it that didn’t seem to go. Staff need training on customer service as food and drink preparation took a long time. There were ants on the table we were sat at and when asked to wipe the table the bar tender simple brushed the ants off - cleaning products should be used.

Great location right on the beach but away from the busy touristy bits. Perfect place to chill for a couple of days.

At one level this hotel represents reasonable value for money. It is in a very attractive oceanfront location with the beach only a short walk away across the lawn in front of the rooms. The rooms are small but clean and have air conditioning, WiFi and tea/coffee-making facilities. However staying at the hotel could be made a much more enjoyable and relaxing experience overall with attention to a number of the issues which I have highlighted.

The hotel only accepts payment in cash, which meant drawing a very large amount in rupees from an ATM, exceeding the daily drawing limit imposed by my bank. I queried with the hotel ahead of arrival whether I could pay instead by card and received a message saying "as your wish" so I was particularly surprised to be told again on check-in that only cash payment would be accepted. There are no room safes in the rooms, adding to the security risk and stress. The staff are not very friendly and reception is regularly unmanned. The process of calculating the amount payable at check-out inexplicably took close to half an hour although the only charges were for the room and a few extras at the restaurant. The rooms are not serviced and consumables are not replenished. On the last night of the stay when my wife was ill I repeatedly asked for water but none was provided. Service at the beachfront bar/restaurant is very slow, partly because it is at some distance from the kitchen, and music is broadcast from the bar at ear-splitting volume. Finally, although it didn't matter to us, there are no TVs in the rooms. Also worth noting that the hotel is around 12km from Trincomalee and if you order transport to go there you should allow around 20 minutes for it to arrive (as the driver will normally have to come from Trincomalee to collect you).

The place is very nice, with garden, swimming pool, beach and sea. Tasty food in the restaurant.

We were there for 3 nights. During this time, the bed linen was not changed, nor the towels. No one asked whether we needed fresh ones. The water in the shower was running very slowly. They didn't come to repair it. The staff was very friendly but didn't care much. There is also a restaurant and a bar with very tasty food but also the waiters didn't care much and didn't show own initiative, didn't come to ask whether you would like to order something else. The swimming pool needs to be cleaned also during the day, mostly during windy days, but no one did.