Tangerine Beach Hotel

Staff was not attentive sometimes, especially when calling reception and also if you ask for plates and utensils, they did not offer it. The hotel surrounding background there is a tuk tuk mafia situation where tuk tuk drivers sit around trying to scavenge for guests and give hard time to pick me/uber drivers. Also one time I ordered food from uber eats and the hotel staff does not allow them to come to lobby area and I had to go out all the way to the gate in the dark. They are not very fond of guests eating outside. Also the breakfast food was not good at all, they used the same batter for dosa and hoppers. Also due to the beach situation guests cannot go to swim or outside it’s blocked off.

V good Too Much crowd around 9AM staff was unable to give full attention/Sirvise

More staff at Peak Timer s

I loved their beautiful hotel grounds. Staff were mostly very friendly, welcoming and helpful.

Food could use improvement in taste. TV in the room didn’t work though they tried to fix it. We booked a room for 4 adults, but tea cups and glassware provided were for only 2.Property grounds and views would look even better without the fence blocking the beach. Room cleanliness could use more attention to detail - a lot of dirty nooks and crannies.

The staff was supervisor friendly kind and helpful

The fact that my son got food poisoning from a chicken burger and we had to stay an extra night which I was charged for and a week later, have not received a “sorry” or contact from management is very poor form. A number of the staff saw my son very sick in bed but obviously that doesn’t matter. You would think that a guest who was supposed to check out would be compensated, not this place.

See above.Food standards need to be looked into as my son had a cream brûlée on the first evening which we sent back as it was watery. Not good enough as the accommodation isn’t cheap by Sri Lankan standards.

The room was clean, comfortable and well maintained, and the staff were friendly and attentive. We enjoyed the pool, breakfast and overall relaxed atmosphere.

We had a wonderful welcome from the staff and also an evening high tea platter. The bedroom was clean and the location was very quiet. The breakfast was amaizing.

Nothing much

From the moment we arrived at Tangerine Beach Hotel, we knew we had found a special place. The warm welcome at check-in immediately set the tone staff were genuinely friendly, helpful, and attentive to every detail.Our room was comfortable, clean, and tastefully decorated, with lovely views and a sense of calm that made it easy to relax. Housekeeping did an excellent job keeping everything neat and fresh every day. The facilities, especially the pool and garden, are beautifully maintained; walking through the lush grounds to the beach felt like stepping into a private tropical retreat.A special highlight was the complimentary high tea they arranged for us athoughtful gesture that made our afternoon extra special. The tea service was beautifully presented with a great selection of treats and a perfect view of the gardens and ocean.

We stayed in this lovely hotel as we expected in a sea view good room overlooking the pool also.Breakfast buffet is amazing because a lot of varieties including sri lankan dishes including my favorite egg hoppers.Food.room and facilities are par excellent beyond our expectations. During our stay we enjoyed very much and special thanks to Lobby Manager Mr.Lalith .Mr.Mahesh in restaurant as well as room boy indika for their excellent service was given to us during our stay .

Crowded in the pool

The view was great, the gift shop staff were nice and the products were good value.

The bath spout was not operational. Filling up the bathtub with the shower was not ideal. The staff seemed kind of lazy in most areas. It would have been nice if the pool bar employees got around more instead of making people go to them. Also the high tea was kind of lame. It would have been nice to know what the actual food products were instead of having to guess. Also it says right on your laundry sheet that if its turned in by 8 it would be returned in 3 hours if using express service. Your own manager wanted to argue with me about that instead of just looking at the sheets that you guys hand out.

Excellent breakfast buffet. Clean room .good service .value for money.Thank you for a special tea served us and fruits basket .Special service was given by Mr.Lalith .Guest related Fathima.Hope to come back again.

Beach

The buffet, the rooms and the entertainment were amazing!

Everything was great!

A la carte menu had great value for money and the food was top notch. Ideal place for a quick family gateway since it is located very close to Colombo with unbeatable price.

Very nice stay at Tangerine Beach Hotel. As I was here during low season, so there were not many people and I was able to relax. - Super kind staff, very helpful, very accommodating to my requests. I had requested a room on the other side of the hotel and they managed my move. - Most rooms look over the sea, so nice waking up with sound of waves. - Also breakfast is very abundant. Lot’s of choice for everyone. And the restaurant by the pool serves really good food! - Large pool, good gym with proper equipment, game room, etc. would definitely recommend staying here.

The first room I got was close to the bar and during live music nights, I couldn’t relax. (Music was only until 10-11pm, so that was ok.) The Tuk Tuks in front of the hotel can be quite aggressive in selling. Not the hotel’s fault, but other Tuk Tuks don’t come close to the hotel because of that.

Truly comfortable and clean large room and bathroom.Tea, coffee, toiletries supplied.Super large, clean pool and lovely helpful pool attendents.Breakfast buffet was immense and tasty, waiters at hand.Coffee shop staff was fabulous, delicious food.The best was we could ask for the food according to our taste.Truly reccomendable

Unfortunatly there's no beach though the Sea Is Just beyond the fence of the hotel.It's not the fault of the hotel , the government has diverted a River in order to avoid flooding in the streets.Anyways the pool Is most gratifying with the Sea breeze.

Extremely valuable for the price paid. Room is spacious, had a nice sea view. The bathroom had a bathtub. Amenities like shower gel, shampoo, body lotion, shaving kit, dental care kit were supplied. The breakfast was superb with a good amount of varieties. We ordered dinner via room service and it was delicious with generous portions. Centralized AC had a modern controller which supports the Automatic blower that increased the comfortability. Poll is nice and big that vary the depth from 1.2m -1.8m.And they have sat up nice line of lights on beach that gives a nice vibe at night time when you are looking at the sea from your balcony.

There were some ants in the bathroom. Bath tub had a water drainage issue.

View and staff , breakfast was amazing

Hello, I noticed that there are no bathrobe or slippers in the room, and I also found a small dead gecko on the floor

It was great moment to be with friends for one night and great service from staff and also reception friendly and helpful.

food is good and pool..nice staff

The staff was very friendly. Made our stay quite comfortable. In-room dining services are prompt. lovely atmosphere. Their buffet was delicious. The hotel is a little bit old. But the overall stay was pleasant, and it was value for money.