Avani Kalutara Resort

Staff was really good. from the moment we came they welcomed us very well and treated us well. we felt welcomed and treated exceptionally nice. Kudos to the whole team. Kanisha welcomed us and then staff at the restaurant was really good so does the room service staff and staff who was cleaning. Good job in hiring right people and training them well. I would recommend the staff to anyone

I’m quite particular about cleanliness, and I noticed that the bottom of the shower cubicle could be cleaned a bit more thoroughly.I also wanted to share a small suggestion regarding the bathroom layout. The shampoo and shower gel are placed outside the shower cubicle, so stepping out during a shower makes the floor wet. Having a small rack or holder inside the shower cubicle would be very convenient and help keep the bathroom dry.Felt buffet Varity can be improved as well. but breakfast was good.

- friendly staff

- quite pricy alcohol and massages - small room size , little aged

Worse than expected

The hotel is far below expectations and does not meet the five-star standard. It can be considered a 3-star or lower. Lizards are widespread everywhere, even inside the rooms. The hotel is crowded with very annoying residents, and their loud voices disturb the atmosphere. There is a lot of noise inside the bedrooms. Privacy is lacking, and there are people standing behind the hotel walls trying to engage in suspicious conversations. I would not recommend it at all for tourists.

We check in for our honeymoon and we really been welcome great ,the staff was attentive and great service,we get great service with dinesh housekeeping he surprise us with towel monkeys ,towel small dogs it was really nice his decoration on the bed and he was really charming and response really fast .he must be get a promo how he work .

We have some little issue with our room of the welcoming it was not on our expectations,we have pool that was not working ,we have tea cup issue,bath tub issue not clean ,but the hero dinesh was their to sort all things great..kept it up ..

Location is absolutely stunning. Staff is super helpful and kind. We stayed at the ocean view pool suite– it was lovely– private pool with a beautiful view (and privacy)! 10/10.

Location. The staff in the main restaurant was nice.

Many facilities were not available stating off season. The form desk wasn’t very helpful. We wanted a soda as we had some stomach upset, we asked this as 11.42 PM, we’re told that the Bar is closed. The bar was supppse to close at midnight, but soda is something that should be available outside of the bar. Most of the restaurants were shut stating off season.

Location, ambiance, food

The Rooms were very spacious, clean, and comfortable. The check-in process was excellent, and the front desk staff were very attentive. The housekeeping and restaurant staff were very helpful. Had a nice variety of food at the breakfast buffet.

The breakfast and. Dinner had a great variety of food,especially breakfast. The pool area was clean and well kept .

The only thing we felt lacking in lift facility to the rooms. We managed to use the stairs with ease.

The breakfast was nicely presented and offered a pleasant start to the day, with a good balance of local and international options, though a bit more variety would make it even better.

The food was satisfactory but lacked variety. The seafood options, in particular, were surprisingly limited given the hotel’s coastal location.

Quite simply the staff. They all did whatever they could to make our stay better especially regarding food options. The chef’s personally came over for every meal time and also to prepare baby food for our 10 month baby. Good value for money and not too far from Columbo. Excellent if you want to relax as a family. A big thank you to Ashan for making the stay as comfortable as possible and to Ruwan and the rest of the team for looking after us every meal time. Highly recommend due to the level of customer service. Would also recommend the pool suite.

Could be a little remote if you are looking to explore but perfect to relax and enjoy the Sri Lankan hospitality.

Stay was good but when its come to dinner buffet options was so limited but when its comes to service was very friendly and rooms was very clean and it was a good experience

This was my second time at this property. Last time, I stayed in a private pool villa. Since I traveled alone this time, I chose a standard room. The room size is quite small but still suitable for a solo traveler.I encountered an issue 15 minutes after check-in, but it was resolved quickly. The hotel is very clean, and the staff are friendly. I particularly liked my room because it faced the beach.As I mentioned, the issue I had was addressed promptly, and the key person responsible was the very professional Guest Relations Executive, Ms. Tharindi. She is welcoming, knowledgeable, and attentive. The main reason I am giving a 10/10 rating is because of her outstanding service and quick resolution of my concern. Every morning, she checks in with guests to ensure their comfort, which I truly appreciate. Having worked in the service industry for the past 12 years, I know how important this level of care is. Ms. Tharindi, you are a valuable asset to this property. Once again, thank you for making my stay at Avani so memorable.I would also like to thank the Front Office Manager, Mr. Jayantha, and the Executive Housekeeper, Mr. Eric, who personally met with me and resolved the issue. Additionally, my gratitude goes to the room attendant who kept my room impeccably clean.

The pool needs to be cleaned more often as it looks quite dirty.The in-villa dining service staff need to be more professional.

I liked the staff and breakfast. Hotel si really nice.

Room service food was expensive and bad.

Everything was great scenery staff location access cleanness ammentities vibe Heavenlyyyyyyyyyyy

I have requested kids meal. Chef Ruwan has made my baby food , that was great. All the food is amazing. Service is great and the best staffs.

Everything I liked here, all the staff were very friendly, and the location is very attractive . , well designed place

Not happy

There was only one towel in a double room and I could not have a shower as there was no towel. Since it was late, after requesting one, had to wait for so long that I gave up on it.

The environment. Location. Staff. The room. Food

Less verities in the buffet

Nice location gardens staff and facilites

Food ok but not great lack of proper coffee in a place this costly is very poor indeed