2.5 Star Hotel

Hotel MetraSquare

Jalan Pkak 1 & Pkak 2, Malacca, Malaysia View Map

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Hotel MetraSquare

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About

Hotel MetraSquare offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Malacca.Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements.Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Hotel MetraSquare is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In certain rooms, the hotel offers blackout curtains and air conditioning for guest convenience and satisfaction. At Hotel MetraSquare, uniquely crafted rooms provide various layout choices, featuring spaces equipped with separate living room and balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. No matter your specific dietary needs, rest assured that Hotel MetraSquare provides an array of halal choices to ensure your dining experience is nothing short of delightful. Indulge in the numerous pursuits available at Hotel MetraSquare.For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

469 Reviews

7.2Good
Cleanliness
7.4
Staff
8.3
Location
8.0

What Guests Say

  • “Breakfast was really good, lots of tasty food choices (Congrats to Ames Hotel)”
  • “Apartment 1 bilik..ruang tamu besar..sofa bed..aircond sejuk..neat and clean”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Non-Smoking Rooms
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Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

One-Bedroom with Twin1/4

One-Bedroom with Twin

646 sqft • 2 Single

  • Air conditioning
  • Baby Cot
  • Balcony
  • Bath or Shower
Superior Twin Room (Bed & Breakfast) - Smoking1/1

Superior Twin Room (Bed & Breakfast) - Smoking

323 sqft • 1 Single

  • Air conditioning
  • Smoking room
Superior Twin1/2

Superior Twin

323 sqft • 2 Single

  • Air conditioning
  • Bath or Shower
  • Blackout curtains
  • Closet
One Bedroom Apartment Queen1/4

One Bedroom Apartment Queen

646 sqft • 1 Queen

  • Accessible by lift
  • Air conditioning
  • Balcony
  • Bath or Shower
Deluxe Quad1/4

Deluxe Quad

560 sqft • 1 Queen, 1 King

  • Air conditioning
  • Balcony
  • Bath or Shower
  • Blackout curtains
Duplex Room1/4

Duplex Room

991 sqft • 2 Single, 1 Double

  • Accessible by lift
  • Additional bathroom
  • Additional toilet
  • Air conditioning

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.2
    Good

    Based on 469 reviews

    Location

    8

    Cleanliness

    7.4

    Staff

    8.3

    Overall Quality

    7.2

    Pros +

    • The room
    • Breakfast was really good, lots of tasty food choices (Congrats to Ames Hotel)
    • Breakfast ok.

    Cons -

    • No swimming pool
    • TV not functioning and the cleanliness of the entire room must be improved. The atmosphere is quite scary..
    • room not that clean…service slow. only one lift working.
    Business Traveler (154)Solo Traveler (46)Traveling as Couple (113)Family with Young Children (480)Senior Traveler (3)Group Traveler (77)Total (752)
    9Verified Hotel GuestPosted on: 12-27-2019

    The room

    No swimming pool

    4MOHD H.Posted on: 12-23-2025

    Breakfast was really good, lots of tasty food choices (Congrats to Ames Hotel)

    TV not functioning and the cleanliness of the entire room must be improved. The atmosphere is quite scary..

    5hasanPosted on: 12-22-2025

    Breakfast ok.

    room not that clean…service slow. only one lift working.

    9khirulPosted on: 12-21-2025

    Apartment 1 bilik..ruang tamu besar..sofa bed..aircond sejuk..neat and clean

    9MohainitaPosted on: 11-14-2025

    I like the food and near with the tourism. Thank you

    Only 1 lift available but ok.

    8Siti D. A.Posted on: 10-19-2025

    The room is clean and comfortable

    Need to request hair dryer. Pls give details regarding that. I already take my bath n realize the hair dryer isn't there. So inconvenience. The ironing room- no clear Sign or instructions to the room

    10SomaPosted on: 9-7-2025

    Food was great.. 5 stars hotels mealsRoom was amazing, clean and cozy and large.Studio conceptRoom service amazing, and sweet. Check in was fast , as well as check out.Will come again soon , All my visits in Malacca will be to this place

    The iron being in another room. Only one left working and needs service. The hotel will be spooky for solo travellers esp females No security guard so any one can simply go up.

    6MUHAMMAD H.Posted on: 9-6-2025

    Location wise is easy to find and navigate.

    Lack of decoration. Corridors were dark. One of the lift did not function. The lobby isn’t suitable for wheelchair access.

    6AbdulPosted on: 4-9-2025

    The room was spacious. Breakfast at Ames Hotel was fabulous

    The corridor at metra hotel was smelly. Maybe due to bad ventilation maintenance.

    8EzzahPosted on: 4-7-2025

    Breakfast was good. Variety choices of food from Malay cuisine, Chinese cuisine and Indian cuisine and western. There are also pastries and loaf bread. There are coffee machine and teh tarik machine and lots of juice fruits. I really love the hot bihun soup provided.

    The lights in front of my room level 5 was not working. Thus, walking to our room from the lift was quite intimidating. Maybe it broke on the day we arrive. On another note, the prices given on the page have some more additional charges when we confirm booking. The prices shown should include the additional charges as it would be more satisfying.

    6JumiatiPosted on: 3-12-2025

    the location is easy access from the tol

    the place a little creepy. u have to ask for sejadah and no iron provided in the room. the iron room is creepy with the toilet is so dirty (i have to take water for ironing). i rarely meet anyone there even its weekend. and the lift is so slow

    9FauzidahPosted on: 2-9-2025

    Location and reasonable rates

    Lift for Block C to be properly maintained so that the waiting time can be improved.

    8RidzwanPosted on: 2-3-2025

    There are restaurant and shops below the hotel which was very convenient. The location was good too. Hotel was easy to get to and the view from the hotel window to outside was fantastic

    The aircon need to be fix properly as I am unable to switch it off. Plus the creaking of the door hinges need to be oiled. Its noisy when open close the door during the night

    5NagendranPosted on: 2-2-2025

    Situated far from the city's hustle and bustle, and embraced by a canopy of trees.

    The bathroom sink was quite small, the balcony hadn't been cleaned, and the sofa had noticeable dust.

    10DayangPosted on: 1-23-2025

    Everything

    I don't like people knock n directly open the door even we don't respond about cleaning service ..but so far it's good including the breakfast

    1MohammadPosted on: 12-30-2024

    Location to MITC.

    Dirty bedsheet and blanket, very old towels, and must smell. Very minimum options for breakfast.

    7NoraziePosted on: 12-23-2024

    price & location

    The room is not clean. The balcony is quite dirty, seems like never been clean-up.

    9Kpm-guruPosted on: 12-22-2024

    location is away from hussle of city, spacious room compare to the price paid. The room is clean. it got i king size bed n a sofa bed.

    there is no swimming pool.

    1NorlizawatiPosted on: 12-16-2024

    Barely

    Power trip in the middle of the night at 2am and 5.30am. It was so scary when the lights flickers and then there were sparks. The toilet light is so dim that it’s so scary to shower too. Corridors are so quiet that you feel unsafe wondering if you are in the right dimension. You can see a Do not Enter notice on a few apartments doors around you which makes you wonder if it’s incomplete or just… u know what I mean. The earlier Block C had the whole block with no working lifts that day and they expected guest to take escalators up to level 3 and walk the stairs up with luggage so we requested a change of room. The level that was given to me was at level 8 Block A. The level 8 lobby was incomplete with incomplete wirings dangling around. I will never stay here again.

    7RizaliahPosted on: 12-15-2024

    I booked Duplex Room & 1 BR apartment. toilets & rooms are huge. Great location in Ayer Keroh, close to Melaka Botanical Garden near MOTcCafe Lepak Makan Santai & Old Town White Coffee at ground levelOverall it exceeded my expectation

    • Upstairs room for Duplex a bit musty smell, have to turn on ventilation fan 24/7 for better air circulation. • Pillow abit thin• Upstairs aircon not so cold, red light blinking but maintenance came fast. • Water heater faulty on day 1. • Breakfast is inclusive but so-so. Better eat outside.

    Amenities & Policies

    Amenities

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    A tourist tax of MYR 10 per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. br/ Effective January 2025, a Heritage Fee of MYR 4 per night is applied to all guests. This tax is not included in the room rate and must be paid upon check-in. br/ Guest required to present necessary work documentation in order to check-in to property. br/ Extra Bedbr• Extra bed is chargeable at RM80 per night, including one breakfast.br• Extra bed is upon request and subject to availability.br• The maximum number of extra beds in a room is one. No extra bed can be accommodated in the Superior Room and Duplex Room Additional Breakfastbr• Additional breakfast is chargeable at RM38.00 per adult.br• All children 12 years and above are considered as adults.br• Children from 6 years of age, breakfast is chargeable at RM25.00 per child. A damage deposit of MYR 200.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.

    Location

    Hotel MetraSquare

    Jalan Pkak 1 & Pkak 2, Malacca

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