Casa Del Rio Melaka

Breakfast had much options and the eggs made to perfection.

The Pau was very hard and tasted bad.

Good breakfast buffet & a la carte menuVery friendly & courteou staffGreat water views from balcony

Cleaning services need to be told not to ring continuously if we are not answering the door Only I restaurant Single beds are too small Outlets next to bed over nighrtstands are not equipped for internaional useExtremely loud music from outside till late at night

Excellent & nice food while taking breakfast because my favorites Nasi Lemak @ Coconut ? rice served every morning, and Teh Tarik as well .The hotel is strategically located to historical places & restaurant and the nearest mosque just walking distance.

Unfortunately my business partner is not coming for check in . I already reserved room for her . Therefore I am requesting for refund for that room reserved.

Huge room and bathroom. Breakfast was also nice. This hotel has spa feels. Walking distance to places.

ProsRoom is superb, exceeded my expectation.Location unbeatable, best location if u want to stroll around Malacca city.Pool - Very nice overlooking Malacca city.

ConsBreakfast - not live up to 5 star rating.. underwhelming breakfast for this type of hotel. The staff didn't mention there is buffet area for the breakfast. They will give you menu and ask u to order from it, but most of the good food is at the buffet which left us confused. Staff - Staff didn't welcome customer, almost feel like they don't want to talk with us. Not feeling welcomed when checked in and we contacted online but the response is quite slow. Don't expect too much on staff hospitality

Great place. Very friendly staff, very helpful. Great breakfast and good in restaurant.

Can't think of anything

I like the friendliness of the staff, from the reception to the housekeeping. The willingness to help, and the promptness in response when help was required, they were tip top. I like how they give direction and make sure you totally understand before letting you go, and the non-fake smile on the face every time our eyes met and they greet us hello. Love the location and the closeness to several major iconic landmarks of the town.

The nitti-gritties that went unnoticed. I hated the fact that one of the parquet floor tiles actually got lifted when stepped on in the middle of the night and scratched my toe. No major wound, and I was too tired and totally forgot to highlight at check out. I hated the fact that the distance between the hotel to the closest convenience store has no proper walkway, but that's really the city development issue..... I hated the fact I had to wait 20 minutes for a mere omelette even when it did come out nicely laid out like a main course, but honestly...I just wanted an egg in the morning.... For this part, I really wish you could just have an average egg station like everyone else.... time waiting becomes less obvious when ppl can see the cook cooking. It's a psychological thingy. You could make the omelette smaller to reduce time. Really, when you are half awake, there are things that will become less obvious...

Amenity is quite old, time to refurbish. The shower handle quite stiff, hard to change position, need to put alot of pressure.

Breakfast selection is limited.

breakfast, the pouch egg was the best ever. im thinking of staying at the same hotel again just to taste the pouch egg again.

the room inside is full of stairs, i need to be very careful not to fall down. i prefer if it has been all same level.

The staff helped change our room in the middle of the night (around midnight) to a room without any smell and fumes of varnish, which was irritating to the eyes and skin.

The room floor had just been varnished, and perhaps the room SHOULD NOT have been open for guests to stay for a few more days. We were out walking around Melaka during the day, and did not notice the floor varnish volatile fumes until we got back at night.

Good location, friendly staff, great service

The door stopper in the River Suite master bathroom is a tripping hazard. It’s dangerously installed in the middle of the bathroom floor causing both adult and kid to accidentally tripped over it multiple times. The water temperature of the shower is difficult to control as well.

Great location and excellent staff. Breakfast delicious

Very clean and beautiful

Vuz the head chef made me a Chicken Rendang for breakfast. Just because another member of the team told him I asked, where locally I could find one as it wasn't clear.The reception went out of their way with advice and as we left actually took postcards to be posted to the post office for us because we had an early start to drive up to Ipoh. Very kind.

Not much

The oil lamp before bed was the cherry on top! Such a heavenly scent! The location is unbeatable, too, as is their breakfast buffet and friendliness of all of the staff! Can't wait to return!!

The place is very nice and safe .Staff is very friendly and helpful.Location is very good

I’m find for every thing

Good locationFriendly staff and great service

Not value for moneyA 5 star hotel with 3 star facilities. Run down

Location is good. Staff is friendly. Room is reasonably clean.

Breakfast is poor. Swimming pool is below expectation.

Location - our room had a view from our balcony of the river, boats plying to and fro and the Christmas festivities. The hotel was in an excellent location - just round the corner from Jonker Walk, weekend night market, very many eateries, shops, historical sites, river cruise and pleasant walks along the river. The river walk for the general public did not appear to extend round the hotel so there was privacy and security for hotel guests which was appreciated. Staff helpful and friendly.

The hotel location is excellent right on the entrance to the old town. Our room was large, very comfortable and had an excellent river view. The staff were very heplful, courteous and warm.

For vegetarians, the choice of food at the restaurant was limited. The main restaurant closed for lunch and the caffe that was open was only outdoors and had a limited menu which was even less helpful for vegetarians.

Truly beautiful hotel with great art and taste and truly ideal location. comfortable beds, great desk to work. super helpful staff going beyond the call of duty (especially Farhi, aka John).

the price was a bit high, but it was peak holiday time