The Batu Villas

The cold weather and comfortable bed

The toilet is not good value as other hotel, the furniture toilet look like rotten all over look very ugly . The soap is broken all over the button it’s look like very cheap hotel. Don’t understand why no more fridge and saver box. No drink water provided. I paid more for ugly property.

Location

The amenities do not meet the standards expected of a 4-star hotel. The glass wall used in the bathroom without a blind is quite inconvenient—despite staying as a family, we still require privacy. Installing a roller blind would greatly improve the experience.While reducing plastic use by eliminating plastic water bottles is a commendable initiative, providing plastic spoons contradicts this effort.

The location was great, the views were amazing, and the rooms were very comfortable

The best view of Batu from the Balcony And nice swimming pool and Jacuzzi

Everything is good

nice view,resto at the front office with reasonable price.Alot of local street food at the front of property.

AC doesn't work properly,no freidge,the booking system was weird when they ask to transfer immediately otherwise they will cancelled while we have CC as guarantee.Bad vibes?

Great location, near eateries, walking distance to museum angkut, beautiful view while having breakfast,delicious breakfast spread,relaxing ambience,staffs were friendly & helpful.

Breakfast spread were quick to finish & the top up was slow so you have to wait awhile for the food. Hotel need to invest new sets of towels. Our room was exactly behind the reception so my girls can hear noise during the night. Other then that we sleep peacefully as we were too tired?

The view, cleanliness, staff and the bathroom

Everything was nice

Decent if you’re into middle to low crowds..

Overpriced even for the pool access. We ended up paying more at this hotel than what was supposed to be the most expensive hotel in Batu.

The building is very good conditions given the average buildings in the area. Also the restaurant and sky lounge are properly decorated

It’s dirty. Everywhere there is stain and dirty. The towels were dirty, the lining were dirty. The staff is very young and not able to responsibly work if not supervised

The staff were nice, but limited English The breakfast was niceThe reception / restaurant was homelyThe location was good

The place was generally not very cleanVery poor soundproofingWIFI did not workWe had a rodent in our room the first night and moved room the next day.The area was very noisy.

I've stayed here multiple times on many different occassions (before, during, and post-covid) and I can say that this hotel has improved so much! I love the new look on their lobby. It's open, lush, and breezy. The interior is fresher than before COVID. The staffs are also very welcoming and polite.The restaurant is also remodeled and it looks more polished now. Before COVID, there weren't much variations and the menu was rather boring. They changed the menu and provide fancier foods with more variants now, which is great.The room where I stayed was clean. No dust, fresh bed cover and blanket. I love the traditional Javanese touch on the wallpaper. It adds more flair to the interior.

My stay was perfect

It was clean, the pool was quite big with a whirlpool with warm water. The breakfast was abundant and the rooftop view is beautiful as well. We took a massage at the Spa of the hotel which was also great.

Mostly domestic tourists.

View, akses dan lokasi serta ornanen2 Hotel its verry2 Amazing

The location was perfect to visit the Jatim Parks with family.Restaurant has a good range of food.Hot pool was fun.

Rooms were too small.

Strategic location, within walking distance to the Jatim Park 1 and the Museum Angkut.The restaurant on the 7th floor and Sky lounge on the 8th floor have an amazing view. The food was also good at a reasonable price.The room was spacious for a family of four (6yrs & 11yrs old). Beds were comfortable.

One important thing to be improved is the cleanliness. Dont think they cleaned up the room properly. Green mold in the bathroom curtains. They don't even bother to wipe out the water stains at the mirror, bathroom doors, soap&shampoo dispensers.We had to ask for new bedsheets on our first day due to some fresh stains.The cleanliness of other facilities also needs to be improved, e.g. at the hotel corridor, swimming pool.The room is not soundproof properly, it was challenging to get proper sleep with the noise from nearby roads.

Food. Great variety Spoilt for choice Really enjoyed my breakfast

Need to get mineral/ drinking water from outside the roomYou can just provide us with bottled water. More convenient.

Direct access to pool

Room not so big, small toilet

The location, the view from the hotel, the hotel service which provide 24hours restaurant, the breakfast buffet

The room quite small for family room

Staff responsibility, facilities.

There are a lot of cocroaches and insects in the Cottage room. But the staff and manager handled it really well and responsibly.

The view from the hotes is the best, and location is near from tourist attraction like Jatim Park 1,2 , museum angkut, and souvenir shop