Matilda Motel

Great location we stopped over for the Bundaberg rum distillery tour. Room was very generous size and even had a kitchenette which was handy. There was also a decent size outdoor swimming pool.

We saw a cockroach in the room but probably not uncommon here in Australia. Also could've been cleaner but it did the job.

Perfect location, spacious and clean room

nice little motel in Bundaberg, large room, swimming pool. Quite comfy, we recommand this place, good value for money

Passable

I made a mistake with the booking and booked a week earlier by mistake. The property contacted me and pointed it out and I applied to change the booking.I was told that I would have half the fee refunded, which I accepted. When I checked into the property, I was advised that the full fee was charged. I was offered a 25% discount off my revised booking, but I thought it was poor form not to have followed through on what was promised.

Clean and tidy, everything worked fine in the room and staff where very polite.

Firstly the service went out of their way to accommodate our situation

It’s on main road could b noisy, but that was to be expected . And it’s not all the time

Not much

Loud by traffic and people. Has had drug attacks run through the joint someone got chased by police. 2am someone who booked a stay at the same place had over 5 people come on and go. They woke up everyone in the block, they ended up smashing the aircon vent outside of there room.

Easy to find. Everything u need

Missing milk in the fridge but got it in the morning

Location, Neat room with stuff provided which are the essential items needed.

Uninvited guests were in the property.

Great location to town and railway station.

Angry unwelcoming staff.

Good location, Clean and comfortable

Very Clean and tidy

Tight parking On a busy intersection

The location is on the main road into town, a short walk to the train station and across the street in a 24 hr Hungry Tum mini mart. Free undercover parking. The Manager Dan is a very helpful man, he left our key in a safe box and sends the code by text.

The rooms shown in the photos is not what we were given. We found the cleaners long hair strands in the room, and on the white tiled bathroom floor (disgraceful). Also the mini fridge has rust and mould at the base. The chair in the corner had no cushion so you sit on the timber base. No clothing or baggage storage. This room had not been cleaned in my view and the manager should be checking his rooms. Under the double bed (we booked a queen room) I found dust and hair, the floors were not mopped or hygienic for public use. I will NOT pay top $$$ to say at the Matilda Motel again. I had booked for 2 nights but the 1 night was enough. I rang the Charm City Motel the Mngr Deb she had clean rooms and we stayed with her on her just 1km on the same road, and the difference was a real relief. I have asked booking.com to arrange a refund for the unused night. Many things in the room made you feel like "What have I paid for after driving 4.5hrs from Brisbane.

It was dirty and I would like a refund.

It was dirty and I would like a refund. I have photos for evidence. I felt like I was going to be covered in bed bugs.

It was dirty and I would like a refund.

It was dirty and I would like a refund. I have photos for evidence. I felt like I was going to be covered in bed bugs.

Welcoming staff and very clean rooms. Perfect location for our quick visit.

Room was great, really spacious and had everything I needed. The guy on reception was nice and had a good chat.

Reception was barely open I only saw them once in 3 nights but I never really needed anything and he was really nice when I did see him.

Easy check in/out. Modern and clean.Very close to the venue we were attending

Nil

great spacious room with a great comfortable bed and shower. very close to the CBD.

great spacious room with a great comfortable bed and shower. very close to the CBD.