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About
Enjoy a relaxing and tranquil experience at Potters Toowoomba Hotel. Located in Toowoomba, the hotel offers luxury accommodations, an on-site restaurant and bespoke attention to detail. Free private parking is available on site. Guests can enjoy starting the day with a choice from the a la carte breakfast menu, dine-in or room service available Monday to Saturday. Each room has a king-sized bed, private bathroom, reverse-cycle air-conditioning, Smart TV, a safe and kitchen amenities. Each room can be made up with a king-sized bed or 2 single-sized beds. There are complimentary laundry facilities available. Empire Theater Toowoomba is 0.6 mi from Potters Toowoomba Hotel, while University of Southern Queensland - Toowoomba is 3.1 mi away. The nearest airport is Toowoomba Airport, 2.5 mi from the property.
704 Reviews
- Cleanliness
- 9.3
- Staff
- 9.4
- Location
- 9.4
What Guests Say
- “Great location, very clean and comfortable rooms. Restaurant was very good and staff were friendly and helpful.”
- “The kitchen staff were very helpful as were the team at the front desk. The location is great providing easy access to TGS for school…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Executive King Room
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Deluxe King Room
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Deluxe Twin Room
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4Two-Bedroom Apartment
- Air conditioning
- Alarm clock
- Balcony
- Bath or Shower
1/4King Room - Accessible Room
- Accessible bath/shower
- Accessible room
- Accessible toilet
- Air conditioning
1/4Interconnecting - King Rooms
- Additional bathroom
- Additional toilet
- Air conditioning
- Alarm clock
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What Guests Loved
Based on 704 reviews
Pros +
- Great location, very clean and comfortable rooms. Restaurant was very good and staff were friendly and helpful.
- The kitchen staff were very helpful as were the team at the front desk. The location is great providing easy access to TGS for school sports.
- The room was clean and outdoor table and chairs were appreciated. Large Laundry room. Parking was excellent just outside the door.
Cons -
- The room was ultra small. We were stepping over luggage constantly as there was no where to put it. The locking system on doors was very heavy and regularly locked us out.The room was noisy during the week due to the child care centre next door. Very Early morning truck deliveries were extremely loud. Limited facilities were available in the room, no toaster or microwave although we found out later that there was a microwave available in the laundry room down the corridor. Restaurant closed breakfast Sunday morning,
- There was a period (can't remember exactly when) in which newer hotels like Potters decided it was fashionable to install half-screens and no doors on their showers. Unfortunately this 'look' is undermined by the impracticality of having water going everywhere - not something I expect from this type of venue. The lack of a lift is also a bit short-sighted in today's age - I don't need a steep staircase to remind me of how unfit I am! Ultimately, while the hotel is nice and comfortable and I'd stay here again if I was on business (ie with someone else paying), I left feeling like it fell short on my expectations for the price paid.
- Nothing that we didn’t like, would happily have stayed longer
Great location, very clean and comfortable rooms. Restaurant was very good and staff were friendly and helpful.
The kitchen staff were very helpful as were the team at the front desk. The location is great providing easy access to TGS for school sports.
The room was clean and outdoor table and chairs were appreciated. Large Laundry room. Parking was excellent just outside the door.
The room was ultra small. We were stepping over luggage constantly as there was no where to put it. The locking system on doors was very heavy and regularly locked us out.The room was noisy during the week due to the child care centre next door. Very Early morning truck deliveries were extremely loud. Limited facilities were available in the room, no toaster or microwave although we found out later that there was a microwave available in the laundry room down the corridor. Restaurant closed breakfast Sunday morning,
The hotel is excellently located adjacent to the Toowoomba CBD with the Grand Central shopping complex only a block away. The rooms are presentable with up-to-date appointments catering to what appears to be the hotel's predominantly corporate clientele. It certainly seemed similar to the hotels I stay at while on business myself.
There was a period (can't remember exactly when) in which newer hotels like Potters decided it was fashionable to install half-screens and no doors on their showers. Unfortunately this 'look' is undermined by the impracticality of having water going everywhere - not something I expect from this type of venue. The lack of a lift is also a bit short-sighted in today's age - I don't need a steep staircase to remind me of how unfit I am! Ultimately, while the hotel is nice and comfortable and I'd stay here again if I was on business (ie with someone else paying), I left feeling like it fell short on my expectations for the price paid.
Friendly staff, clean, convenient position, easy parking. Totally hassle free.
Beautifully presented, allowed a slightly earlier checkin, ensuring our room was cleaned as a priority. Great location, close to multiple food outlets, room was clean and well maintained.
Nothing that we didn’t like, would happily have stayed longer
Rooms are large and clean. Great bathrooms which are very clean. King size beds on the firm side.
organised and well maintained we liked the laundry and microwave options
stale coffee capsules…. unusual but probably the environmental choice that does not deliver freshness….
The room was fine. Bed was fine. Everything was fine.
Only real problem was getting woken up by kids being dropped off at the day care centre next door at 6am. Not the Hotel's fault, I know, but if I stayed there again, I would ask for a room facing the carpark, and upstairs.
Lovely clean room, easy access. Close to city amenities.
Staff are fantastic and rooms are very clean and comfortable.
Just unfortunate that they restaurant wasn't open when we were there as we always love the breakfast!
We had a wonderful very comfortable stay at potters hotel. The staff were all very friendly, pleasant and really accomodating of our needs. The rooms are very comfortable and have everything you need for a getaway. It’s very close to the main shopping centre, cafes and restaurants. We would definately stay there again if we’re visiting Toowoomba again. Thankyou to all the staff At potters Toowoomba
Good location, comfortable room, helpful staff
Restaurant not open weekends or Monday morning
Clean and convenient location
The restaurant was shut at the time of our visit, however we visited excellent cafe and restaurant
Location, easy check in, clean and very comfortable.
Nothing major. Ironing board needs new cover. That is the only negative.
Clean, large, good parking and location and the staff were beautiful
Clean, quiet & close to everything
All good
It was clean and very comfortable. It was walking distance to the big shopping centre. The Christmas display was a wonderful site.
The room was large with a large comfortable bed. The furnishings were modern and attractive. I particularly liked the lounge seating area with a coffee table and feature lighting. The kitchenette area was well appointed. Lovely bathroom. Great undercover parking. We took the complimentary Uber to the Golf Club for dinner, which was a lovely addition to the stay.
Very clean, great easy location, comfy bed and very quiet. Easy walk to shopping and places to eat.
Everything was great
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 can stay with cot, subject to additional charges. Children of age 2 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that there is a 1.5% charge when you pay with an American Express credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
258 Margaret Street, Toowoomba
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