3.5 Star Hotel

Hospitality Kalgoorlie, SureStay by Best Western

560 Hannan Street, Kalgoorlie (Wea), Australia View Map

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Hospitality Kalgoorlie, SureStay by Best Western photo 2
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Hospitality Kalgoorlie, SureStay by Best Western

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About

Hospitality Kalgoorlie, SureStay Collection by Best Western is located in the heart of this historic mining town. It offers spacious and comfortable accommodations and an outdoor swimming pool. Guests enjoy free Wi-Fi access, a restaurant and a bar. Each room at Hospitality Kalgoorlie features air conditioning, All rooms also offer free cookies. Champagne is available at an additional charge. Guests can dine and enjoy a drink or two at Katherine Station Restaurant and Cocktail Bar. The outdoor swimming pool is set among attractive gardens with a BBQ area. Hospitality Kalgoorlie, SureStay Collection by Best Western is 10 minutes’ drive from Kalgoorlie-Boulder Airport. Local attractions include Hammond Park Reserve and Mount Charlotte Reservoir and Lookout.

990 Reviews

7.8Good
Cleanliness
8.4
Staff
8.9
Location
8.2

What Guests Say

  • “Room size was huge, bathroom also big. Had everything we needed and more. Pool was big and very clean. Complementary breakfast was…”
  • “Provided an overnight stay for what I needed. Staff were friendly and the meals provided at the inhouse restaurant were very good. Room…”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Free Breakfast
  • Kitchen/Kitchenette
  • Non-Smoking Rooms
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

Two-Bedroom Suite1/2

Two-Bedroom Suite

323 sqft • 1 Queen or 1 Queen

  • Air conditioning
  • Bath or Shower
  • Body soap
  • Carpeting
Standard King Room1/4

Standard King Room

259 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Blackout curtains
Executive Queen Bed1/4

Executive Queen Bed

259 sqft • 1 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Executive King Bed1/4

Executive King Bed

259 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Standard Queen1/3

Standard Queen

259 sqft • 1 Single, 1 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Blackout curtains
2 Bedroom1/2

2 Bedroom

323 sqft • 1 Queen

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Blackout curtains

Room Details and Photos

Room Amenities

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    What Guests Loved

    7.8
    Good

    Based on 990 reviews

    Location

    8.2

    Cleanliness

    8.4

    Staff

    8.9

    Overall Quality

    7.8

    Pros +

    • Room size was huge, bathroom also big. Had everything we needed and more. Pool was big and very clean. Complementary breakfast was exceptional and such a nice change. With so much choice.
    • Provided an overnight stay for what I needed. Staff were friendly and the meals provided at the inhouse restaurant were very good. Room was nice and quiet.
    • The bed and shower were barely acceptable.

    Cons -

    • Shower curtain is not something I like in a motel, ascetic is a little dated but well made. Needs cutlery and crockery. Mugs not tea cups.
    • It was a bit out of the way but easily accessible by car or taxi. Approx 20 minute walk to shopping centre.
    • The onsite restaurant was a disgrace. The buffet food was reheated Philipino food of a very low standard. Most of those in the restaurant at the same time as us were mine workers on contract. The food was unacceptable to most I spoke to, but they had no choice as it was what their employer had paid for, I assume.To call this a restaurant was wrong. Interesting that all the restaurant staff and the reception staff were Philipino, who thought the food was acceptable. No doubt they took the leftovers home at the end of their shift.I booked this motel after viewing the Booking.com site and seeing that there was a restaurant with what looked like a good menu. That menu was not available and the only food was this very disappointing buffet.Frankly if this is the best Hospitality Kalgoorlie can offer, I will never be back and I will certainly be advising all my contacts.
    Business Traveler (232)Solo Traveler (304)Traveling as Couple (613)Family with Young Children (203)Family with Teens (1)Senior Traveler (6)Group Traveler (148)Total (1,407)
    9PhilippaPosted on: 1-27-2026

    Room size was huge, bathroom also big. Had everything we needed and more. Pool was big and very clean. Complementary breakfast was exceptional and such a nice change. With so much choice.

    Shower curtain is not something I like in a motel, ascetic is a little dated but well made. Needs cutlery and crockery. Mugs not tea cups.

    8RyanPosted on: 1-20-2026

    Provided an overnight stay for what I needed. Staff were friendly and the meals provided at the inhouse restaurant were very good. Room was nice and quiet.

    It was a bit out of the way but easily accessible by car or taxi. Approx 20 minute walk to shopping centre.

    2DavePosted on: 12-10-2025

    The bed and shower were barely acceptable.

    The onsite restaurant was a disgrace. The buffet food was reheated Philipino food of a very low standard. Most of those in the restaurant at the same time as us were mine workers on contract. The food was unacceptable to most I spoke to, but they had no choice as it was what their employer had paid for, I assume.To call this a restaurant was wrong. Interesting that all the restaurant staff and the reception staff were Philipino, who thought the food was acceptable. No doubt they took the leftovers home at the end of their shift.I booked this motel after viewing the Booking.com site and seeing that there was a restaurant with what looked like a good menu. That menu was not available and the only food was this very disappointing buffet.Frankly if this is the best Hospitality Kalgoorlie can offer, I will never be back and I will certainly be advising all my contacts.

    9CharlesPosted on: 12-9-2025

    Spacious suite, good breakfast, friendly staff

    On main road, long walk to centre

    8MervynPosted on: 11-21-2025

    The SureStay Hotel was situated outside Kalgoolie city on the highway, the room and bed was comfortable, and clean.

    Dining facilities were limited, and bookings were required, or you needed to drive into town to eat.

    8Pastor G.Posted on: 10-30-2025

    Very clean, friendly and good value for money. The continental breakfast is very good - great range!

    The place is starting to show its age and could do with some structural work, but given the price this is not a big deal :)

    9MichellePosted on: 10-25-2025

    Room was very spacious bed comfortable ensuite clean

    8DeborahPosted on: 10-6-2025

    They up-graded us to an executive suite but as it was upstairs we declined, but the thought was appreciated.

    6MikePosted on: 10-6-2025

    The room was clean and bed was comfortable - the staff were friendly - the venue meet my needs for a one night stay only. the breakfast was adequate as part of the room price.

    The facility is dated as I anticipated, thought the price was a little high given the age of the facility - but I appreciated it was racing round and supply v demand.

    6CHRISTINAPosted on: 10-3-2025

    The room was comfy and quite big, location was a bit out of town so was quiet.

    Difficult to find safe entrance on arrival. The windows of the unit let in a huge draft.

    4HackettPosted on: 9-29-2025

    The location was good. Dinner in restaurant was really nice.

    The pool was very dirty , the aircon was old and making vibration sound , there was also a weird sewerage smell...outside in carpark

    8GailPosted on: 9-20-2025

    Comfortable and clean accommodation which was good value for money. Complimentary used of Laundry facilities was much appreciated. Continental breakfast was a bonus.

    I cannot think of anything that I didn't like.

    9stephenPosted on: 6-26-2025

    Comfortable motel with good tv and great bed and heating

    Dryer free but unfortunately it's not working well . Must be costing a fortune in electricity for the motel . Probably worth upgrading to save bill

    9DamienPosted on: 5-29-2025

    Excellent bathroom (shower and bath).Comfortable beds.Nice meals.Easy access on th emain road into Kal.

    Limited parking for extra cars

    8JillianPosted on: 5-2-2025

    Nice clean basic motel style accommodation. On a Main Street but we had a back unit so the noise did not bother us. Great breakfast included.

    Pricey for what you get but then I’d say that about the whole of Kalgoorlie.

    6PamPosted on: 4-28-2025

    Staff and location were great. Bed was comfortable

    We were in room 9. There was an unpleasant drain smell and the curtain lining was rotted and looked very tatty

    8AndrewPosted on: 4-24-2025

    The room was very comfortable and the bed was awesome. The bed also had awesome sheets and we had an excellent night sleep.

    7MihiPosted on: 4-23-2025

    Bed very comfortable

    Not enough pillows, Room much smaller than expected, very small bathroom

    8MegPosted on: 4-23-2025

    Staff are really nice

    The swimming pool was a bit cold and you need more Uber out there.

    7MarkPosted on: 4-16-2025

    Nice place to stay on Main Street. Included breakfast. Stayed in a superior room.

    The normal rooms looked ordinary.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Outdoor pool

    Food & Drinks

    • Free Breakfast
    • Kitchen/Kitchenette
    • Restaurant
    • Kitchenette

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Hygiene certification

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 10:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 13 and above can stay with extra bed, subject to additional charges. Children of age 0 to 4 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that the following fees apply when you pay with credit card at the property: Visa 1.25%, Mastercard 1.95% and American Express 2.1%.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Tue, Jun 1, 2027 until Thu, Sep 30, 2027 Swimming pool: Closed from Thu, Jun 1, 2028 until Sat, Sep 30, 2028 Swimming pool: Closed from Fri, Jun 1, 2029 until Sun, Sep 30, 2029 Swimming pool: Closed from Sat, Jun 1, 2030 until Mon, Sep 30, 2030 A damage deposit of AUD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Hospitality Kalgoorlie, SureStay by Best Western

    560 Hannan Street, Kalgoorlie (Wea)

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