Arthur Phillip Motor Inn

Clean, furniture and facilities were relatively modern and in good condition. Nice location. Quiet. Helpful staff

Noisy exhaust fan in bathroom. One of the bedside lamps wasn't working.

A great classic humble Australian motel / motor inn. What we paid, for the time of the year, and what we got, we were impressed (because some other places were a rip off in January) Clean, larger than average, in great condition/well maintained, strong shower and easy parking. Good heating and cooling (new split system). We were concerned about location but it was just fine, an enjoyable 15 minute walk down the main street to the bakery on the roundabout. Nice and easy to drive up to the room and unload luggage.

Some underlay under the carpet would be nice the next time the rooms are refreshed. This is just me being super picky as it was a fantastic place all around and of course these things come at a cost that would need to be reflected in an increased room rate.

Convenient forwork and shops, comfortable and quiet.

Very nice stay, very comfortable spotless room. Owners are very friendly and helpful. Will definitely stay here again

Good location.

Yes it was a holiday period but $200 a night was excessive.

Greetings from staff. Lovely owners. Our stay was perfect, just what we were after. Great location.

The location was delightful! Lovely neighborhood and close proximity to the village. The bucket of water/cleaning solution and squeegee confused us a bit until the following morning when all the birds woke us up and we realized why those items were there. Thanks!

Room was extremely clean but quite tired. Furnishings were adequate but old.

Location Location Location Very quiet at night even though close to HUGE R.S.L with Pokies etc

DO NOT book this property. This property does not have an after hour contact number which means you are not going to get any support during their after hour of the stay.DO NOT book this property. This property does not have late check in and they hide this policy in their terms without addition email or text.I was not No Show. I arrived at the hotel at 9pm and the reception was closed without leaving any way for me to check in. No phone number of any way to reach out to the management. I was lucky to find an after hour contact of another hotel in the same town and did a late booking and late check in. When I shared my experience with the manager at this new motel, she was surprised to hear that Arthur Phillip did not even have after hour contact. I learned from the new motel that most local hotels do not offer 24 hour office hours but it is very common have self check in after office closes and an after hour contact for 24 hour support of the customers stay in the hotel.

This property is the only hotel that does not have after hour check in, especially in a tourist place with penguin parade after sunset. I also go through all the reviews of this hotel later and I am not the only victim that the hotel charges while inability to accommodate check in due to arriving after office hour and they never try to improve their process.The phone number displayed on the office window is the phone inside the office. I called the number after I arrived and heard the ring in inside the office. That means this is not an after hour contact and this property does not have any support after hour for guests stayed in the hotel.Although the property says their office hours are clear stated on the website and booking agencies website, most of local motels are not 24 hours either and with self check in after hours. This property is so unique that there is no self check in after office closes. With such unique policy, the property never notify me in any way (no in-app message or email) of the fact that they do not provide late check in. The managerment did admit that they have my phone number but they did not contact me either to inform me about the no late check in policy nor tried to check with me on my arrival time.I deserve a refund because this hotel is not serving their customer properly, hiding unique no self check in policy in the terms, failing to actively notifying customers of their limitation on common services like after hour contact and late check in.

Great location, walking distance into town .Clean and spacious.Was lovely to have the biscuits and chocolate provided in the room a little thing like that goes a long way.

Nothing to dislike

Spa and location

No towels for the first day

Staff were friendly. Rooms were big and clean

The receptionist was friendly and informative The room was a good size.The tea and coffee supplies were plentiful and the chocolate and biscuits were an extra bonus, thank you.

The bed was as hard as a board.The front door opened by itself even when locked..Lighting throughout was too dim to read by.The couch was very low and sunken in the cushions.

Had a microwave and kitchen gear

Shower was dirty with hair..Not properly cleaned

Close to cowes beach and rsl

Out dated, bathroom needs a refresh

Perfectly fit the bill for an easy no nonsense stay to enjoy the following day at the circuit with an early start. Also the receptionist was lovely and gave a warm welcome.

Quiet, clean, comfortable and convenient

No biscuits provided and very little milk.

Good location, roomy, clean

Lighting in the bathroom was very poor

DO NOT book this property. This property does not have an after hour contact number which means you are not going to get any support during their after hour of the stay.DO NOT book this property. This property does not have late check in and they hide this policy in their terms without addition email or text.I was not No Show. I arrived at the hotel at 9pm and the reception was closed without leaving any way for me to check in. No phone number of any way to reach out to the management. I was lucky to find an after hour contact of another hotel in the same town and did a late booking and late check in. When I shared my experience with the manager at this new motel, she was surprised to hear that Arthur Phillip did not even have after hour contact. I learned from the new motel that most local hotels do not offer 24 hour office hours but it is very common have self check in after office closes and an after hour contact for 24 hour support of the customers stay in the hotel.

This property is the only hotel that does not have after hour check in, especially in a tourist place with penguin parade after sunset. I also go through all the reviews of this hotel later and I am not the only victim that the hotel charges while inability to accommodate check in due to arriving after office hour and they never try to improve their process.The phone number displayed on the office window is the phone inside the office. I called the number after I arrived and heard the ring in inside the office. That means this is not an after hour contact and this property does not have any support after hour for guests stayed in the hotel.Although the property says their office hours are clear stated on the website and booking agencies website, most of local motels are not 24 hours either and with self check in after hours. This property is so unique that there is no self check in after office closes. With such unique policy, the property never notify me in any way (no in-app message or email) of the fact that they do not provide late check in. The managerment did admit that they have my phone number but they did not contact me either to inform me about the no late check in policy nor tried to check with me on my arrival time.I deserve a refund because this hotel is not serving their customer properly, hiding unique no self check in policy in the terms, failing to actively notifying customers of their limitation on common services like after hour contact and late check in.

Everything we needed - convenient, clean, comfortable.

Only problem was other visitors with the inevitable racing car trailers which made parking a challenge