Sheraton Kampala Hotel

Very cooperative staff.

Great Stay! Excellent Facility, very naturally covered surroundings at a very prime location of the city, Polite Staff, Would highly recommend for my friends as well....

Absolute value for money. Ideal location

Mattress was worn out

Perfect location, meticulous cleanliness and good food

..,,,

Emma is a super chef and all the staff were helpful and professional. The breakfast was good.

Fantastic hotel, good security, super friendly staff who would do everything to make your stay as comfortable as possible! Great quality food and live music in the bar. Elevator moves in mysterious ways.

The Breakfast was amazing! So many choices and all delicious with a very attentive staff

My Laundry did not get done the first time. I gave it to a maid who said she would take it down but I found it in my room that night and had to take it down myself. Then it did not get delivered the next day I called and they brought it up then.

The Hospitality [Special shoutouts to Ms. Hope and Mr. Bruce]The Valentine Dinner set menu was wonderful.The room was fine.The breakfast was a healthily balanced diet.The late check-out enabled my wife and I enough time to check out other facilities around the premise.

It took a bit of time (30-40 minutes) to have us checked in.I did not expect that considering I had already communicated our arrival time.

The property was very clean and well taken care of. Also loved that I didn’t need to leave the premises to do anything. It had almost everything in there.

Location, cleanliness, friendliness

High Charges for in room dining

Breakfast was good, and the food in the Seven Seas restaurant.

The food in the lounge at reception was poor. The treatments we received in the spa were very disappointing

Very good

Very bad wifi in the room, which meant sitting in the lobby reception / coffee shop for calls

the breakfast was excellent, the staff down to earth politeness, customer care and the location.

the food, walking area, the stuff

Great staff. Friendly, helpful. Average breakfast. Decent location. Well maintained exterior.

The hotel is old, smelly and need refurbishment. Rooms, toilets are small. Gloomy ambient.

Superb. Comfortable. Breakfast was awesome. Staffs helpful n super nice.

Breakfast was good

The AC was loud and the morning staff who just force their way into the room.

The hotel's location is good for one with business in the Kampala CBD

I had to walk long distance to catch my taxi since there were stringent security controls, for some delegates staying at the hotel. The hotel had no control over this security set up.

The food and new year's set up was good.

The price was high having booked a room and could not get a exception price for my son we had to book him into another place

Old world feeling, friendly staff and location