Hotel ZIZI Kyoto Gion

I liked the location, the check in anytime process, and the room size and value.

There was rarely anyone at the front desk and the beds weren’t super comfy

Amazing shower and very clean. Nice view from balcony. Perfect for families.

No elevator and very narrow stairs, but that was explained before we booked. Local lady in the middle alleyway does NOT like tourists, we got yelled at a couple times, but that’s a small price to pay for a nice hotel. Also no washer and dryer, but a 5 min walk.

The room was really well designed and stylish, but also very comfortable. The bathroom was huge with a separate shower/tub room and there was alot of counter space and storage. The room had extra seating and a fridge and great air conditioning. The location was within walking distance to restaurants, conbinis and the gion district.

There is almost no staff, so we felt pretty much on our own. We only saw a person briefly when we checked in and we just had to figure things out after that. There is no elevator and we were on the top floor, so it was alot of stairs.

Very spacious, aesthetic, good location, staff was accessible, etc.

Our room window / ceiling leaked and the bed and comforter got wet. It was addressed with a towel, gorilla tape and a bucket. Bed wasn’t changed, bedding was soaking wet. We had to reach out to front desk a second time to get a proper resolution which was to change rooms. The second room was very nice & spacious…with no leaks.

Location is excellent

Not easy to see the staff because short working hours. Also no lift is another issue.

The location. The room.

There is no elevator, no pajamas. This is more like airbnb than a hotel. The only staff working on the hotel is the receptionist who was very rude. Please find a better staff since he is the only staff. This is my forth time in Japan and that was my first time greeted by a rude receptionist

-Amazing cute hotel very close to train station and all the restaurants

-The room assigned smelled very bad, I believed it came from the carpet or the fabric furniture which was a huge inconvenience, the room should have not been booked to anyone and should have been deep cleaned therefore the 7/10 given.

Good space and clean and good location

No lift and stairs is tidy

The room is big, we got clean room, and good amenities

there's a crazy lady who screamed at us when we just arrive, we thought the middle road in between the hotel is the entrace, but turn out it's not. There's no staff at all that can guide or help us. No elevator, but thankfully our room is on second floor and I travel with boys, but it will be hell if you're a girl travelling alone. The crazy neighbour making us feel unsafe, for the hotel please sort out the problem with your neighbour first before you open the hotel, or make the sign clearer let it say "Hotel Guest Can't Enter"

We stayed in the room ‘Shi Shi’. The room was so spacious and felt luxurious. We loved the little bathroom goodie bag for each guest, skincare products and Dyson Airwrap. There was a lovely little garden off the separate tatami bedroom which was a nice touch. We will definitely stay here again. The location is great - an easy walk to Yasuka Shrine and Nishiki Market. Close to multiple convenience stores and restaurants, as well as a taxi rank and metro stations. There is also a small laundromat a short walk away. There is no elevator which we were fully aware of before we got there so please don’t be surprised at the stairs. They allowed us to leave our pram in the foyer and held our luggage after checkout.

There was absolutely nothing that we didn’t like.

Rooms were spacious and very comfortable

Finding the room as name of room was in Japanese and paperwork did not mention room name

Room was beautiful, very clean, Excellent Location !! The 3 reasons I don’t give 5 starts are:1) Room was located in the 5th floor !! NO ELEVATOR!!!! with Very steep stairs, and going up and down with suitcases were very hard. They should warn about that issue when booking the room. If I had known about the issue of the room on the fifth floor without an elevator, I definitely would NOT have booked the apartment.2) There was an elderly woman behind the apartment in the hallway between the check-in and the main entrance who was constantly complaining and shouting, making the arrival and departure process a bit awkward.3) Very small and thin bath towels.Otherwise the place was very nice.

spacious rooms enough to fit 4 persons and 4 full sized luggages.

no elevators though, and narrow stairs. and we were staying on the 5th floor. so recommended to pack light or have more ppl to help lift the luggages up the stairs ?

Loved the simplicity of the rooms. Very large rooms, clean and comfortable. This is a very small hotel with 8 rooms so staff is not on site 24 hrs. Communication is done through the booking site with response taking several hours. Felt a bit more like an Airbnb than a hotel. The location was very convenient, walkable to tourist areas, restaurants and shopping.Be aware this hotel has 5 floors and no elevator.

Beautiful boutique hotel, lovely space and great location. Only negative is that we had 5th floor room and we had to take up all our luggage in the narrow steep steps. All in all though it was a great hotel and is stay again

Modern large bathroom

No elevator had to bring 4 large bags of luggage up 3 flights of stairs

- Location was great, right in Gion. Quite, accessible to many places, you don't even need bus, you can just walk down center- Room is too good for the price, super big, nice balcony, great noise isolation, nothing to complain.

- Staff is not really friendly, even though he speak good English- THE BUILDING DO NOT HAVE ELEVATOR, I REPEAT, DO NOT HAVE ELEVATOR

Spacy room, spacy bathroom with great bathtub

Everywhere in this hotel is dusty; the lobby, the front desk, even the room also so dusty. At first we enter the room, we thought the room was great until we see the air conditioner. It was covered with thick dust ? this is scary since our daughter is allergic to dust. The Dyson is not working

Amazing place and great location perfect for your stay in Kyoto

Reception staff wasn’t very friendly but everything else perfect

Nice location, rooms were tidy and spacious