Shiki Suites - Kyoto Umekoji

Close to Kyoto station, nice hotel, bigger!

Awesome place! Very clean, great amenities, staff was extremely kind and helpful. I would definitely stay here again

staff very friendly and helpful. free washing machine and dryer. however dryer is not very powerful for actually drying clothes. best is to use dryer for a while and then hang up clothes

Price, Friendly Staff, Clean room

Hotel unable to transfer luggage to next hotel

It was prefect!!!! Great location short walk to trainStation and it provided everything we needed. It’s was beautiful room love the bathroom and the kitchen was a huge plus. Would 100% stay again. It made Kyoto a great experience

All great

This lance was central to lots of the places to visit and transportation. It was also in a really quiet area which we loved. The rooms were spacious and beds very comfortable! It was also nice to leave our luggage for a bit after check out.

On arrival the receptionist was very friendly and welcoming, softly spoken and helpful. The location was very close to the mall which was an easy walk, a little bit further to the station but we did manage with our suitcases. No laundry in the room but we were allowed to use the washing machine & dryer on the floor we were on. There was a lift to our floor which was so helpful.

Everything was quite small, as in reception area, lift to get to our floor, corridor and our room. Our room was for 2 adults & 2 children (they shared the foldout couch). The couch prevented full access to the kitchenette (fridge didnt open fully & hard to get to sink while the couch was made up as a bed). Absolutely no room for suitcases (unless on the bed to open, then close, then put back on the floor zipped up). Unfortunately all of our beds were incredibly hard.

This was about a 10 minute walk from the central station. It was easy for us to navigate with our small suitcases. Sm kitchen with microwave made it easy for us for fixing quick meals

There is not a lot of space for storing clothes (1-rack) if you are using both sides as bedrooms.

Close to train station and amenities. Liked that there was a living room and bedroom area.

The beds are pretty uncomfortable. There should be grab bars around the tub.

Lovely staff and nice, clean rooms. A great restaurant attached to the hotel.

Nice suites, close to some amazing restaurants. Staff were lovely

Lovely room with a separate lounge area, perfect for relaxing after a whole day visiting various temples and shrines. Love the fact that it’s a low rise building with a family atmosphere. Staff were very friendly and helpful and there amazing restaurants serving delicious home cooked meals close by.

Nothing. Everything was spot on.

Very close to metro. Very clean and comfortable.

Sofa bed in living room wasn’t the most comfortable.

The room was spacious, clean and comfortable. We were very happy that it was not far from the station. We had a wonderful bath with a tub and everything one might need. The staff was very friendly. Washer and drier were easy to use on 3rd floor. We will come again! :)

Everything about the room is perfect. It's spacious, has complete amenities, and is super comfortable.Pre-check-in was smooth. The host was giving updates and instructions clearly. The front desk is also lovely. He helped me book two taxis after I dropped the luggage. Totally recommend staying!

Even though on the map it looks close to Kyoto Station, the walk was quite lengthy. The walk from the nearest bus station was pretty far too. But if you don't mind it, this will be your best Kyoto hotel experience ever! It was, for me and my friends!

Nice, clean and helpful

Location too far from JR train

Small but cuteKitchenette is just perfect for travelling with family

Location is not too near to Kyoto Stquite tiring walking with older parent and small kids

The location is convenient and accessible everywhere. The hotel is clean, new and beautiful.Staff is very friendly and helpful.

Requested to change the towels but for some reasons that were not changed. Also, both the clothes dryers were broken during our stay

Rooms are big. Staff is very friendly and accommodating. Short walk from station about 15 minutes. First two nights we stayed in the suite and following 3 days in there double twin beds, staff made it very convenient when transferring luggage from one room to the next.

Rooms are big. Staff is very friendly and accommodating. Short walk from station about 15 minutes.

Stayed in one of the jacuzzi's suites (there are only 2) and the buttons on the Jacuzzi were broken so we couldn't get the jets on. Our main reason to book the Jacuzzi suite was for the Jacuzzi so that was a little upsetting.