Kyoto Brighton Hotel

Amazing service

No coffee available in the hotel, we had to walk to 7-11 (which was close and had excellent coffee so it wasn't so bad)

This hotel was gorgeous, with a very comfortable bed, luxurious bathroom, and friendly, attentive staff.

The location of this hotel is not great for sightseeing or leaving the hotel for a meal. The shuttle bus to the subway line is handy though (I just wish I knew I about it before hailing a cab to get there from downtown).

1. the hotel TV has only one English channel, 10 Japanese channels. 2. there is no gym facilities, no swimming pool 3. Buffett food has very few items 4. very little information about available local tours

This is a very beautiful hotel with amazing staff. It made our stay in Kyoto memorable.

Good service in every step!

The hotel is just a 10 minute walk to the large Imperial grounds, but it is also on a quiet street. There’s also a subway station within a 15 minute walk.

The staff were truly wonderful. The restaurants served high-quality food. The shuttle service was exceptional.

While the staff and service were wonderful, my actual room was uncomfortable due to being very outdated. The rooms could use renovation and modernizations, as could the toiletries offered.

All four restaurants have amazing food. Japanese, Teppanyaki, Cantonese or the French-ish buffet are all excellent and offer lovely set courses for lunch and dinner. Lounge is also relaxing with beautiful cakes and has seasonal dessert sets.

The Christmas trees and piano music were unexpected and thoroughly enjoyed. The service was truly excellent especially in the staff's efforts to provide a more comfortable bed for me.We appreciated all of the selections with which to enjoy our breakfast.The concierge was extremely kind in assisting us in going out for dinner to one of our favorite places in Kyoto.The Japanese restaurant was wonderful on our previous visit and we look forward to enjoying it again next time we stay. We live in Kyoto so we frequently enjoy the Brighton.

We were disappointed with the 2nd floor rooms that came with the price that we chose. The room size, bathroom size, bed firm/softness, and the seemingly uncontrollable heating system (even though we turned it off, it continued to be too hot) were all less than expected. For example, use of the bathroom had to be limited to one person. We were really hoping to have Eggs Benedict for breakfast but that was not on the menu in the buffet.We were shocked to see the disappearance of the Christmas tree the morning after Christmas. We were so glad to have come for the 25th instead of the 26 for our overnighter. But we also enjoyed seeing the tallest New Year's traditional wrapped bamboo display in the country!!!!Frankly, we were disappointed with the menu, the size of each serving, and the service in the Chinese restaurant. Condequetly, we did not return to it on this trip. It was unlike a great Chinese restaurant such as is available at other great hotels in Kyoto, such as at the Nikko Princess Hotel or the Miyako Hotel north of the station, and the Prince Takaragaike. Chinese restaurants are at their best when they do not attempt to imitate a French style of enormous plates with a speck of food hardly visible in the middle.

Wonderful staff, elegant lobby and lounge areas, very good restaurants with delicious food offerings in house. The rooms are clean and very well kept.

No gym, no onsen, no indoor pool. It’s not easily accessible through public transportation.

Convenient, excellent food, and great staff. Good price as well when added to room fee.

Perhaps vary food selection at breakfast through week for those staying longer term.

Everything was really outstanding. Staff were very helpful. breakfast was incredible and the room was so spacious!

Everything was really perfect. It is not a central location however, it was quiet and so lovely. Worth the extra minutes to travel certain places.

The staff and the service they provided was excellent. While the hotel was an older style, it was not lacking in comfort and quality. Since we traveled to Kyoto by car, the location was ideal as it was far enough to be away from the maddening crowds of Kyoto. Plus as many hotels in Kyoto do not having their own car park, the hotel’s spacious underground parking made our stay even better. Oh, and the hotel has a free shuttle service to get you close to the city center.

Being an older hotel, it did not the ramps you would need for a baby stroller (in our case) or a wheelchair.

Breakfast was the wonderful assortment that we always come back for. Staff is always polite and courteous. Our family of 6 were assigned 3 rooms next to each other, in a nice quiet corner; we appreciate that.

One couple in our family missed one reserved night due to technical flight issue; the hotel staff would not give us a break for that night; though we now understand that it was due to our booking through a travel agency (Booking.com)

Staff were excellent, efficient, and fulfilled expectations of a first class hotel

While breakfast was above average, serving the same food every morning for five days was most disappointing..Surely the Chef and team can demonstrate their excellence and innovative menus. I stay at hotels over 100 days/year, and at quality places the buffet changes sometimes every day but certaibly every 2-3 days concerning 2-4 food items. What this tells me is that the food and beverage staff are complacent and rather lazy by serving the same items at breafast day after day. They must do better

We appreciate the quietness of the neighborhood. Rooms were well appointed and very clean. Breakfast was a hit with our family since all tastes were satisfied.

One couple in our group had flight delay and missed one night at the hotel, but the hotel charged us for that night.

Very comfy and rooms were really good with separate dinning table and pantry on other side

I can say location is bit far and also the shuttle service should be extended to Kyoto Main Railways station

Very peaceful and amazing hotel rooms, very friendly staff and great ambiance and in middle of residential area and very peaceful place to stay

Location is a bit far and but they have Hotel shuttle bus available every 20 mins from hotel to city center and vice versa

Excellent hotel in a quiet area, a bit far from the center.The staff is very helpful.I will definitely be back.

Beautiful hotel. Staff was excellent, everyone we encountered was polite and helpful. I really appreciated the shuttle service, made traveling to and from a breeze!

Breakfast can get pricey for families but overall we enjoyed.