Hotel Excellence Kyoto Ekimae

Breakfast very poor and bad, Staff is not always attended at the desk. Vanity pieces are not enough - missing razor, head cap, no electric boil water kettle etc.

Vending machine not maintenanced - a lot of empty signs of the drinking bottles, bread toaster not working. no check by the staffs. Pay more attention on all facility equipment.

Regular hotel, just it, good location

It was small, and bathroom even smaller

Just 2 blocks from Kyoto Station makes it great to connect to trains and buses. Staff also helped me with a local phone call.

Breakfast was white bread and DIY cup noodle.There were beverages 24/7. They won’t hold your luggage when you check out, but plenty of coin lockers at station.

Breakfast was good but very basic.

I stayed in Kyoto 3 nights and I stayed at your hotel chain three of the nights. At hotel excellence Kyoto Ekimae & another hotel excellence very near. For 1 of the nights I double booked two hotels in your hotel chain BY MISTAKE. Please give me a refund because it’s impossible for me to stay in both rooms in one night. Also the night that I double booked the hotel still had vacancy, so me booking the room that I didn’t use it didn’t cause any problems for any possible guests that may have wanted to stay in the room.

Good location away from kyoto station. Accessible mall and lawson or family mart. They always give you new fresh bathroom towels. They offer free breakfast and drinks. But do not expect much. It is only some bread (jam) and noodles (instant)

The rooms is tight. The ac a bit dusty. The wifi on my phone keeps disconnecting. No place to keep clothes. (Should put a closet)

Excellent location within walking distance from the Kyoto station. Staff were lovely. The room was a good size and very comfortable as well. Great value for money. Would rebook if I came back to Kyoto.

Hotel in a very good location, near the station. Rooms comfortable and clean - no complaints.

Central location, 5 minutes walk from Kyoto station. Good value for money.

Sometimes a bit noisy at night since the hotel is located in a busy street.

- room was perfect for a solo traveler- a/c works great and the bed is big for 1 person- you get all the essentials/toiletries- location was okay, it was a little on the farer side from the main touristy areas; kyoto station is still a bit of a walk

- shower wasn't draining very well so I was standing in shower water, but it wasn't a dealbreaker for me; just an annoyance..- i showered in cold water one morning because there was no hot water for some reason- fridge doesn't get very cold

The room was clean. Cleaning only happened once every 3 days unless requested. They left fresh towels on the door handle every day. Heated toilet seat. Breakfast was toast, butter, jam, instant ramen, and soup. It was the best fluffy toast we had, and free coffee whenever. Location was a 10 minute walk from Kyoto station. Didn't see many staff and returning the room key was done in a machine.

Just beware breakfast ends at 9am.

Location is great. Room was clean. Good area in lobby for sitting and complementary breakfast.

Nothing. Will stay again.

The hotel is in a great location that's only 10 minutes away from the Kyoto train station. There are many bus lines near the hotel that are great for getting to Kyoto's temples and shrines.

Location, value, cleanliness, comfort: Just 5min walk from Kyoto station and several bus stops nearby. Standard business hotel setting, but everything was clean and very comfortable. I couldn't believe it was so inexpensive. Amazing value!

It's facing the big street, so some unruly drivers' noise woke me up. May want to bring earplugs.

Good size bathroom for a 190cm tall man. The bathroom facilities were modern and clean

They didn't empty my bin over a 5 night stay.

Excellent location, walking distance from some temples and Nijo castle, Kyoto station and subway stations within 10 minutes walk, bus stop 5 minutes away. Staff were really helpful and friendly, hotel allowed me late checkout (fee applies) which helped me with my schedule. This was a great place for me to relax and use as a base for my travels, I would absolutely recommend! Was surprised to find there was a complimentary little breakfast, this was a delight and set me up for each day I spent in Kyoto (and beyond)

The combo shower, bathroom tap system was complicated and I ended up with either a shower that was cold or boiling hot, but I couldn't be bothered to mention it to staff.

Very helpful staff, hotel location is perfect to travel all around Kyoto and being close to the station you can visit other cities easily

Very central and safe for a solo traveller and it was very quiet for a city hotel. Free coffee/tea facilities are available at the reception

Rooms are a little small but I only used for sleeping and washing.

It is tidy and the location is excellent

Do not keep luggages after checkout

Conveniently located near Kyoto station. They provide new towels everyday.Price is reasonableBread and coffee were free from 7-9AM.

The bathroom walls and shower curtain were dirty.Staff in the receptions were not friendly.

Very clean, great location, nice simple free breakfast, coffee available 24 hours, friendly staff