OMO5 Kanazawa Katamachi by Hoshino Resorts

Location, ambience, room style

Really nice hotel, local experiences, evening tea tasting with local specialty tea sweets, delicious breakfast sets. Thoughtful curated decoration and the hotel rooms are comfortable too. Really nice representation of Hoshino Resorts and Kanazawa.

Everything was clean, the room spacious and with modern design. The staff was super helpful and nice!

Everything amazing except the staff

The staff is like robots, they didn’t let us check in even 15 mints before check in time, only 3:00 PM SHARP!! i stayed in the lobby 2hrs for check in they didn’t even let me check in 2:45

Good position

Very difficult to communicate becaue staff was not speak English.Did not enjoy the breakfast

Loved design and locstion

Breakfast! only to 9am

Great room layout a bit more space than expected! Close to everything we needed. Clean and tidy - comfy bed!!

The place is well located a short walk from the traditional area of Nishi Chaya and nice restaurants. The only thing that could be better is the breakfast. We booked including breakfast but that only gives you a choice of a few Japanese dishes which we did not really like or 2 bread rolls. So that would be a slight improvement point. But the place is very new, the rooms are clean and quiet.

Good location, walkable to all main sights. Good connection to Kanazawa train station. The bed was super comfortable and they provided pyjamas which was really nice. I didn't like the fact that the sink was in the middle of the hallway and that bathroom was actually a huge shower/bathtub, but we managed despite this. The hotel also organises a Kogei night (traditional Japanese tea and sweets) every evening for their guests which was a nice experience althought by the time we got there (at 8 PM sharp) they have already started introducing everything (before the official activity start) and did so only in Japanese, so I felt like we missed the story behind Kogei.

The hotel is close to eateries, located along the walking street that forbid vehicles from entering. Breakfast is very simple and limited, choice of one out of three. Comfortable PJ provided.

Hard to locate the hotel as it is located among the walking street. Parking is inconvenient, have to walk about 15minutes to reach the carpark. The hotel has foreign staffs that are very helpful. But one of the Japanese staffs that was working in the night shift was very unfriendly/not helpful. I wanted extra pillows as the ones provided were too soft and not providing supported, she rejected my request saying there wasn't any available. I only got them the following day after complaining through Booking.com. As it was written on my agreement that coffee would be provided in the room. When I couldn't find any, I asked and was rejected. So in the future, remember to bring your own coffee if you need any.

Wonderful room, excellent location close to everything else e liked. Bed and bathroom were highlights.

Laundry wasn’t able to be used because the credit card option wasn’t working through the app. Only Japanese payment options in this case, and staff were unable to assist.

Great location, nice staff, spotless room

Breakfast not delicious

It is a great hotel located in Katamachi, close to shops and restaurants. My partner and I had caught the flu, and the staff helped make a doctor appointment for us and enquired after our health as we were checking out.The decorations were modern, the rooms spacious - definitely worth staying there.

Great, clean, pretty, big room.

Extremely spacious room, well-designed and decorated rooms and hotel, ingenious luggage storing methods (under the bed), amazing location!

Easy to find, clean and nicely decorated

Excellent value for money property in a great location in Kanazawa. The staff were great and the room was well designed and spacious.

Great hotel. Very professional and efficient driven: quick check-in. Focused on business.

Nothing really. As a tourist, the location is close to bars and restaurants, but still a way away from main attractions.

Amazing. The best bed and Breakfast I had in Japan

I don't like automated check in. They are way slower than having staff do it.

We liked the clean contemporary feel to the hotel and its location was perfect for our needs

There were very few staff and it was difficult to communicate with them, unlike Tokyo where English is spoken Kanazawa is different The staff were there for specific duties and ordering a taxi for example could not be done