4-Star Hotel

Hotel Casa San Rafael

Bolívar 5-05 Y Mariano Cueva, Cuenca, -
View Map
Hotel Casa San Rafael
1/51
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$33
per night

4-Star Hotel

Hotel Casa San Rafael

Bolívar 5-05 Y Mariano Cueva, Cuenca, -
View Map

Top Amenities:

Free Internet AccessHealth ServicesAirport ShuttleNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.6

Very Good

Based on 77 reviews

Location Of Hotel

9.4

Hotel Cleanliness

9.1

Hotel Staff

9.5

Overall Quality

8.6

Show 4 Verified Reviews

About

In a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael is a quarter mile from Abdon Calderon Park. The hotel features rooms with free Wi-Fi and flat-screen TVs. Breakfast is provided, and massage sessions can be requested. Decorated in soft hues, rooms at Casa San Rafael have cable TV. All of them feature private bathroom with toiletries. A breakfast is served daily. Coffee and tea making facilities are available in common areas. Guests can enjoy themselves reading a book at the reading hall or enjoy a massage session at a fee. Airport shuttles can be arranged for a fee. Hotel Casa San Rafael is 2 miles from Mariscal Lamar Airport and 22 miles from El Cajas National Park.

Guest Policies

Check-in:

After 14:30

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Airport Shuttle
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Family rooms
Free Wi-Fi
Non-smoking property
Non-smoking rooms available
Professional cleaning services

Guest Rating

8.6

Very Good

Based on 77 reviews

Location Of Hotel

9.4

Hotel Cleanliness

9.1

Hotel Staff

9.5

Overall Quality

8.6

Pros +

  • Disappointed. If i have to wright what i liked, i guess it would be staff...
  • The location was amazing. It exceeded all expectations. Breakfast was great.
  • Location was great. Clean rooms and good breakfast. Very helpful staff.

Cons -

  • It looked much better in pictures than it really was. Small crummy room. And very tight bathroom. Also it is very loud. On a first floor, all night people walking with luggage and someone snoring.... i couldn't sleep
  • No
  • Made two separate bookings with the hotel, one for four nights and then I made a separate booking for two nights more. The first four nights I was in a windowless room with a skylight with no curtain. Make sure you request no room on the third floor.

Business Traveler (16)

Solo Traveler (29)

Traveling as Couple (46)

Family with Young Children (34)

Family with Teens (1)

Senior Traveler (2)

Group Traveler (12)

3
8/16/2019
Disappointed. If i have to wright what i liked, i guess it would be staff...
It looked much better in pictures than it really was. Small crummy room. And very tight bathroom. Also it is very loud. On a first floor, all night people walking with luggage and someone snoring.... i couldn't sleep
10
2/12/2018
The location was amazing. It exceeded all expectations. Breakfast was great.
No
8
11/23/2017
Location was great. Clean rooms and good breakfast. Very helpful staff.
Made two separate bookings with the hotel, one for four nights and then I made a separate booking for two nights more. The first four nights I was in a windowless room with a skylight with no curtain. Make sure you request no room on the third floor.
8
7/16/2016
It was ok.Breakfast was good
Wooden floors too creaky. Rooms very small. Front door always locked to keep public out. Overall good experience

Room Options

Double Room

sqft • 2 Single

Room Details and Photos

1/8

Standard Single Room

119 sqft • 1 Single

Bath or ShowerBody soapCity viewCloset

Room Details and Photos

1/18

Economy Twin Room

162 sqft • 2 Double

Bath or ShowerBody soapClosetClothes rack

Room Details and Photos

1/7

Standard Double Room

119 sqft • 1 Queen

Accessible bath/showerAccessible toiletBath or ShowerBody soap

Room Details and Photos

Triple Room

sqft • 3 Single

Room Details and Photos

Deluxe Room

151 sqft • 1 Double

Bath or ShowerCity viewClosetClothes rack

Room Details and Photos

Location

Hotel Casa San Rafael

Bolívar 5-05 Y Mariano Cueva, Cuenca,