NG Phaselis Bay

the facility is compact better to stay in the main building otherwise you may need to change multiple elevators

the food quality does not justify the price, the pool space is limited, less quantity of poolkid play area is small

The staff are exceptionally friendly and always eager to help. The food is unbelievably delicious, available at all hours, and truly unlimited. The kids’ club offers endless fun with a wide variety of well-organized activities that children absolutely love.

We stayed at the hotel for a 4-night summer holiday with our family, and everything exceeded our expectations. From the moment we arrived, we were warmly welcomed and made to feel truly special. We were assigned a personal assistant who supported us throughout our stay and was always available when needed.The mobile application was incredibly convenient, allowing us to follow the daily programs and get instant responses to any questions we had. The children’s play area was very safe and thoughtfully designed with kids in mind, which gave us great peace of mind. Our room was extremely comfortable and well-equipped.There was a wide variety of food options, including both open buffet and à la carte restaurants, catering to every taste. The hotel provided everything we could possibly need—even a stroller for our baby. Evening entertainment was enjoyable for both children and adults, offering something fun for everyone.Despite the large number of guests, the hotel’s spacious layout ensured that no area ever felt crowded. We never had to wait for anything. The pools and beaches were very pleasant, and the sea was calm, clean, and ideal for children.Overall, it was a fantastic experience from start to finish. We felt genuinely cared for and will definitely recommend this hotel to other families looking for a relaxing and enjoyable vacation.

Absolutely Perfect Stay – Will Definitely Return!Everything about this hotel exceeded my expectations. There are plenty of restaurant options on-site, and every meal I had was absolutely delicious. The facilities were top-notch — from the tennis courts to the game center, everything was high quality and well-maintained. I truly loved my stay here, and without a doubt, this will be my go-to hotel for all future trips to Antalya.

The only minor disappointment was that I paid extra for a sea view room, but the view from my room was mostly of the forest, with just a small glimpse of the sea. Still, this didn’t take away from the overall great experience.

I loved the clean and beautiful carefully designed facilities, the location facing the sea and mountains, our suit, and diversity and deliciousness of the food. With a toddler it was also great to have different snack options available throughout the day and mini club was lovely too :)

The day we wanted to go to spa it was overcrowded and did not seem very clean, so we ended up not going

There was a huge amount to like about NG Phaselis and I could write a mini essay here. Limiting myself to some bullet points:1. Arrival: we were greeted at the airport and transferred in a lovely luxury MB shuttle with comfortable seats, drinks and snacks. It's sets exactly the right tone for what you will find at the hotel...2. Check-in: you are allocated an assistant for your stay with whom you can pose any question through the hotel App which turns out to be extremely useful. Check in formalities are done with a glass of champagne and strawberries dipped in chocolate, further setting the scene for what is to come...3. Room: we were travelling with children (9yrs and 12yrs) and had an interconnecting room which worked brilliantly. The room was very clean, in excellent condition with comfortable beds and strong shower and a mini-bar that was endlessly topped up.4. Food: Incredible. There are several restaurants some of which are extra cost, but just limiting comments to the main 'buffet' restaurant... Amazing presentation. Amazing variety. Freshly prepared and delicious. Breakfast, lunch and supper. A real highlight of the stay and very difficult to eat sensible quantities!5. Facilities: Superb. A fabulous spa which we used a lot. Lovely outdoor pool with lots of loungers which even have their own call button for a waiter. Nice beach with pontoons so you can enter the water where it is deep enough to swim - excellent idea. A water park which the kids will love. Little bars and eateries all over the place - you will never want for food or drink. Plentiful towels.6. Staff: discrete, helpful, friendly. Always someone on hand to help. Everyone was excellent but I would single out our assistant Darina as being brilliant while waiters Ersin and Ali Kadir were outstanding.7. Cleanliness: the hotel is not just clean, it is obsessively clean. Everywhere.I could go on.

Very few negatives and all a bit nit-picking really but for the sake of completeness:1. While the mini-bar was topped up relentlessly, room service itself was a little random and didn't happen on all days. It didn't worry us;2. Room air-con: with the outside temperature in the high-teens the a/c didn't seem to know what to do and was either too hot or too cold. We just turned it off and all was well;3. Noise: on two nights there were corporate events that produced quite intrusive noise up to midnight. I 'had a word with management' and they explained that these were very much the exception and when the weather is better (ie: summer) any events are held outside, so would be much less intrusive. Fair enough.

Beautiful, modern facilities and stunning views. Lovely staff

Food quality and variety was objectively excellent, but lacking given how long we stayed and how much the hotel costs. Would expect more restaurants, or more day to day changes to the buffet, at this price point. Not a lot to do nearby.

Very nice hotel, delicious food, friendly staff, the pool was heated due to the cool weather. Lots of entertainment in the complex

Unfortunately, we arrived when the weather turned bad and it was chilly. Also, there were too many people in the complex.

It was the second time we stayed at this resort. Everything was perfect: location, food, room, services, evening events. Special thanks to the personal managers - Dastan and Polina. Hope we'll come back next year.

There's no such thing)

Assistants could not do enough for us. All are desires and wishes fulfilled immediately. Breakfast, lunch and dinner was sensationally. Drink, fruit, corn on the cob offers on tray kept coming. Brilliant

Music could be better. Too much of thecno. Not enough jazz.

Great Breakfast! Excellent Location!

Sometimes staff are slow, but wasn’t a big issue!

its beautiful

food, not many tasty veg optionsBuffett both breakfast and dinner can be better

The view! The infrastructure! The location!

A bit uncomfortable for small kids to swim in the sea due to stones

It was absolutely amazing experience, everything is so modern and beautiful, not far to walk, spa is the best I have ever been, kids club manager and our personal assistant Anil were really friendly and great, made us feel welcomed

Would like to see more food options with slow cooked meat, also there was a queue for the omlet

The rooms, the fitness centre, the fitness classes the bathrobes and the staff. The food was incredible and the cocktails fantastic.

Limited a la carte dining. The restaurants one paid for were good but expensive. The wine was not good but the cocktails were marvellous .

Everything was perfect. the view was breathtaking, the facilities, food, very clean and modern room. I celebrated my birthday at NG . The did everything to make my day!. Free dinner at A la cart, free room upgrade, free room decoration. Thank you so much to Oksana and the rest of the team. I will definitely come back to this paradise again !

the water slide the longest one wasn’t safe for me , unfortunately it hits my back and I couldn’t enjoy the rest of my vacation. I’m still hurting, the pain is a nightmare . But I will definitely come back to NG again and again.

Facilities, food, staff

Over priced Boring food Bad room cleaning

Staff was nice but unprofessional

Ng Phaselis hotel is a highly recommended option for families looking for a memorable and comfortable stay. The hotel is immaculately clean and well-maintained, with a dedicated team of staff who work tirelessly to ensure that every guest enjoys a pleasant experience.The service at the Ng Phaselis hotel is truly amazing. Guests have access to a WhatsApp group with a hotel assistant who is available to take care of all their needs. The staff members are courteous, friendly, and always ready to assist in any way possible. Furthermore, guests receive a free upgrade to a sea view room which is highly appreciated.For families with kids, the hotel offers a wonderful kids club that provides excellent care for the little ones. Kids who are 4 years old or older can stay unsupervised which allowed us to relax. Special thanks to Melissa, Deniz, and Marina, who were extra amazing with our girls.There’s also number of pools including a indoor heated pool, water park and arcade with video games - needles to say our kids never got bored.For guests traveling with babies, the hotel is well-equipped with baby equipment in the room, and there is a fridge with baby food in the main restaurant, making it very comfortable for parents with babies.However, there are a few minor points for improvement that could make the hotel even better. The vegetarian selection is limited and not very diverse outside the main restaurant. Additionally, most of the special restaurants require extra payment, which was not clear from the official website.Overall, the Ng Phaselis hotel provides excellent value for money, and guests are sure to have a memorable and comfortable stay. It's a great choice for families with kids. I would definitely return to the Ng Phaselis hotel and recommend it to others.

Ng Phaselis hotel is a highly recommended option for families looking for a memorable and comfortable stay. The hotel is immaculately clean and well-maintained, with a dedicated team of staff who work tirelessly to ensure that every guest enjoys a pleasant experience.The service at the Ng Phaselis hotel is truly amazing. Guests have access to a WhatsApp group with a hotel assistant who is available to take care of all their needs. The staff members are courteous, friendly, and always ready to assist in any way possible. Furthermore, guests receive a free upgrade to a sea view room which is highly appreciated.For families with kids, the hotel offers a wonderful kids club that provides excellent care for the little ones. Kids who are 4 years old or older can stay unsupervised which allowed us to relax. Special thanks to Melissa, Deniz, and Marina, who were extra amazing with our girls.There’s also number of pools including a indoor heated pool, water park and arcade with video games - needles to say our kids never got bored.For guests traveling with babies, the hotel is well-equipped with baby equipment in the room, and there is a fridge with baby food in the main restaurant, making it very comfortable for parents with babies.However, there are a few minor points for improvement that could make the hotel even better. The vegetarian selection is limited and not very diverse outside the main restaurant. Additionally, most of the special restaurants require extra payment, which was not clear from the official website.Overall, the Ng Phaselis hotel provides excellent value for money, and guests are sure to have a memorable and comfortable stay. It's a great choice for families with kids. I would definitely return to the Ng Phaselis hotel and recommend it to others.

A very high class hotel Excellent service . Really delicious food and a selection of drinks.

One major and incomprehensible problem. The air conditioner in the room only worked for heating and it was not comfortable to sleep at night. I asked to change the air conditioner to cooling and was told that the air conditioner is central throughout the hotel and I should open the balcony door so that air can enter. I couldn't understand the logic. in every hotel I've been till today, the air conditioner has always been able to change heat or cold according to my mood.