Hadrian Gate Hotel

The staff is gentle and helpful.They even offered me a lahmacun and Ayran for free.

The breakfast needs too much improvement.

??Dirtiest hotel and rude hotel owner, he is disrespectful, and lies all the way. He threatened us all the time and I di

Overall evaluation is big Zero! This place is not safe for tourists. Worst experience in my life!Zero respect, I felt threatened and unsafe. The owner is sitting there to annoy the guests and threaten them.Zero services!Zero cleanliness. They refused to clean the room, one week stay with the same bed sheet. I had to empty the bathroom trash bin myself!? bathroom was smelly!The owner told me I will not clean the room and go and complain to the police or booking.Not allowed to eat or drink in the room (as if it is a school) and the owner called the police for me when the kids got food to the room.

AwfulThe hotel owner are hustlers, he claimed that we brought water and food from outside the property and asked us to pay them money, he brought us 2 police officers and when I stood and told them that I want to complain in our Embassy and that I want to go to the police station they stopped hustling us.

The whole experience is awful, the hotel owner told me kids we don't want to see you in our country, he is racist and does not deserve to work in hospitality business.

GREAT LOCATION IN OLD CITYCLOSE TO BUS STATIONNICE GARDEN WITH SWIMMING POOL MOSTLY FOR OUR OWN LITTLE BOUTIQUE HOTEL WITH NICE ATMOSPHERE, NOT CRAWDY PLACE- LITTLE AMOUNT OF TOURISTFREE TEA AND COFEE ALL THE DAY IN RESTAURANT FOR HOTEL GUEST

ROOM WITHOUT BALCONY- A LITTLE TINY.BREAKFAST TIME- 08.00-10.00. IF YOU MAKE SOME TRIPS- MOST OF THEM STARTS AT 7.30, SO YOU ARE NO BREAKFAST, ALTHOUGH YOU PAID FOR IT.PROBLEM WITH TRANSFER OF BUTTER, NO BUTTER FOR BREAKFAST, YOU NEED TO BUY IT FOR YOURSELF IN MINI-MARKET- PRICE 68 TURKISH LIRA.

Location is in central. easy access to shopping and restaurants. Public transport is close by. Pool 1.8M deep.

AC units are too small for big family room. No hot water, had to take bath with cold water. I was given a room with broken Toilet door lock(Room#202). Door wouldn't stay shut. I had to force them to change the room, first they asked me to get in touch with bookings.com which i refused and insisted that they've got to sort this out. Eventually I was given a different room with better condition(Room#204). The Curtains were hanging off the hooks in the new room but it was live able. I hope they will improve the condition of the rooms. Also hotel picture is for the back yard with Pool, not the hotel front.

Location and staff are excellentValue of money is convenient The pool area is very relaxingThe breakfast option and the food snack they have is great, as well as the food facilities as well as the small ice cream and corn cornerThe staff is extremely helpfulRoom cleaning every two days

I suggest to add two type of juices at breakfast to be included in the buffet. Beside this, everything is excellent

The location is perfect

Non of the staff speaks any language other then Türkisch, many things broken in the room , the housekeeping shows only if you insist

Helpful and friendly staff, good location, the hotel is clean, in a good style, more or less correct value for the money

The little outdoor pool could be open longer (i.e. until at least 7pm)

Just the location.

The staff/manager named David ( according to him his name is David) was horrible! He was arrogant and insensitive plus a big liar! First he denied the fact that according to facilities they advertised on booking.com, a kettle is provided. I had to struggle to make him understand that’s what it says on advertised room facilities. Second , he told me no food and drinks are allowed inside our hotel room. He said we have to do everything in the hotel lounge/cafeteria. He acted so rude and authoritative I felt utterly threatened and discriminated! I never experienced like this in all of my travels, an hotel staff/ manager disrespectful of their guests. So when I insisted that I need a kettle inside our room, he acted like a child with tantrum, he told me the room we were in was not the room we booked so he demanded we must leave the room and move to the other room and we have to move NOW! What a ridiculously rude and insensitive person he is! So we moved to theother room as he demanded.The room itself was small and filthy! It has no wardrobe/cabinets/cupboard to keep our clothes. To our surprise, the water from the tap and shower was yellow brown. Wethought it will drain clear after we opened it forsometime, it didn’t, the water was filthy, yellow brownand rusty all throughout our stay. It was so filthy it madeour teeth and hair felt muddy. The taste of water when Itried to make sense of it was like a rust. I didn’t escalate this to them because I was traumatised with how the staff/manager treated me, there was no point talking to a self-entitled and arrogant person like this David.They don’t clean the room daily. We stayed there for 4 nights and our room was only cleaned once.I think the staff was not trained to please their guests. They acted indifferent and did not speak to guests overall. Even they don’t speak English but they should look welcoming, friendly like what I experienced in other hotels in turkey.

○ Tourist area location. Near Hadrian gate. ○ They granted early check-in because we had a very early flight arrival. We paid for it and were grateful.

● The bathroom door did not close well at all. We complained, but they were just apologetic. ● They should be friendlier. When we complained aboutthe door, they just gave an explanation, unfortunately.

Location was good

01- The refrigerator was in toilet that's unhygienic.02- Plumbing issues, water pressure was not good in the shower.03- WC flush was leaking.04- Shampoo was not available. Rather, body lotion was available.05- I would had appreciated if a glass and atleast 01 water bottel was available in room at the time of check-in.

I had a balcony and the size of the balcony was too big and I really liked it.

The cleanliness of the room was so poor. There’s no blanket, just a thin sheet and it wasn’t that clean as well. Toilet was dirty as well as towels.The breakfast was so poor, I didn’t expect that bad.

Location. Pool. Our room opened out to the pool. Lovely to sit there after dark and have a drink. Bats fly and drink from the pool. Good wifi.

Staff a bit reluctant to help. Night staff better. Noises rock bar next door open until 23.00

Location

Advertised as adult only but was family hotel !No window advertised with balcony and viewNo mini bar No water

Location is really good if you want to stay in old town. Hotel itself is really bad

Property was extremely dirty, filthy towels, broken shower which was connected with a plastic tube. AC didn’t work properly. No electric kettle( yeas right ) no coffee no room service no iron and finally no cleaning. It would have been a nice property back in the the but currently being managed externally poorly so don’t get fooled by the pictures. People are really nice but they can’t help given owner has decided to let it run.

Good location

Poor hospitality from the staffs and the owner. I go to Antalya every year and this hotel was the worst hotel we ever stayed in. I asked the staff to change our room since the shower was not working at all and their solution was to repair the shower instead of changing to a new room with a proper working shower. I even checked the booking.com website on that day I arrived, and there were 4 available rooms. It was very disappointing. The staffs won’t even care when you checked out. They won’t even help you out bringing out your luggages from their very steep staircase.

A hotel full of comfy beds and clean rooms. It is very nice and safe for family. The breakfast is full of variety and flavor. The pool and garden are very clean and full of energy, a nice hotel and nice staff

everything was very nice, clean, well-maintained and attentive hotel. good for families and kids. Breakfast and cleanliness is very good. everyone wants to help you their staff and owner are very friendly. we will come back for a longer stay

Location was great and the pool was good as well

Room felt dirty Loud from the Main Street

Rooms and bathrooms are very clean. The breakfast is a rich Turkish breakfast and the taste is perfect :) The location is right in the center, the transportation to everywhere is very comfortable. We regret that we rented a car, bus and train are an easier means of transportation :) The pool and garden are incredibly beautiful and an authentic hotel, I think it is a recommended place :)