Casa Andina Premium Puno

The staff was absolutely wonderful and went out of their way to help. The rooms are cozy and clean, and we had a georgeous view to Titicaca lake.

The menu did not have a huge variety, but breakfast was very nice.

High quality, modern rooms with lots of amenities in a beautiful location overlooking Lake Tititaca.

The kitchen exhaust really roars and can be heard from many hotel rooms as well as outside.

Bad bed. Could here adjacent room from bathroom having sex.

Room not comfortable.

We loved it! Beautiful grounds, comfortable rooms, excellent food, and helpful staff.

Nothing!

The staff at this hotel are highly professional. Very courteous and helpful if you need something. The breakfast buffet is great. Nice views over the lake.

Excellent facility, spacious rooms, accommodating staff. Great service in the restaurant and in the bar. Clean bathrooms, comfortable beds, quiet neighborhood. Not to far from the city center - excellent for good resting and relaxing vacation.

Nothing to mention.

Loved the friendliness of most of the staff. Fantastic lakeside location, with great amenities.

Aside from most everyone else being friendly and helpful, we had one negative instance where we scheduled a taxi service the night before for an early morning pickup. The nighttime attendant confirmed the booking, as did one person on the morning staff. This was all a lie as we discovered that the reservation was never placed in the first place, and the am staff tried to cover up. Not really professional.

Staff was wonderful, accommodations were great

When i saw the photos i thought the hotel was by itself but the city is merged right to its doorstep. Still, the view to the lake is very nice

All is great! Location, staff, restaurant. The view is amazing

Stayed as a transit between Lake Titicaca and flying off from Juliaca back to Lima. A comfortable room with balcony facing Lake Titicaca. Good hot water supply for showers. Lovely staff who are ready to help for all your needs with recommendations of things to do around Puno, booking taxis into Puno (costs 15 soles each way) and to the airport etc. Good selection for breakfast, classic Peruvian dinner menu.

Lovely view of Lake Titicaca. Nice outdoor seating

The stairs and no lift to the dining room

Great location with lovely views over Lake Titicaca . Nice bar area with log fire

The hotel has fantastic lake views and a friendly and attentive staff. Its spa service allows you to relax and forget about the altitude, and its restaurant has a happy hour to make your stay more enjoyable.

The food was okay—not bad or good, just okay. I ordered mashed potatoes to try the potatoes from the region, but the dish was watery and a bit bland.

It’s always nice at Casa andina… location, rooms, service. Special thanks to Mirian at reception for being so helpful.

Excellent staff especially Miriam at front desk who helped us with all our requirements. Late check out, taxis etc. Food at Alma Restaurant was amazing. Overall entire staff was so courteous & friendly.

Comfortable, spacious rooms with beautiful views of the lake. The stuff was very accommodating.

This was a nice property. We never had a meal other than the included breakfast in the dining room but it was good. They seemed to have a good variety and had eggs made to order. Nice coffee machine that dispensed several options for your morning coffee. You will want a room facing the lake. There are no views on the street side and rather noisy. I had to open the door/window to cool it down and a dog was barking most of the night keeping me awake. The staff was very helpful in getting me another room on the lake side after my first night which was nice and quiet.

The hotel is a good distance from town and there is nothing nearby. I wouldn't feel too safe walking around in that area at night plus there are no sidewalks, You can get a taxi into town for a reasonable price and the hotel staff would call them for us but I always like being in an area where I can walk around

A wonderful pristine lakefront location away from town — just a short taxi ride away. Small scale retreat-like property with a very nice staff with well cared for grounds. Breakfast was very nice. Good value.

Great location, lovely views, super friendly staff. Restaurant is downstairs and our meals were excellent. Room and bathroom have all the necessary amenities. Heater above the bed was interesting. Staff also helped organize a last minute tour and offered oxygen to my partner who needed it, 5 mins helped a lot.

Sound proofing so do.

nice hotel, well located close to the lake. nice outdoor terrace, friendly staff

The room was very small for the price paid.