Toyoko Inn Kumamoto Shin-Shigai

Rooms were well setup. Breakfast was great for the price. Excellent soup options! Laundry machines worked well. Location was great being close to Kumamoto Castle, shopping/dining, and the tram.

Room cleaning process was a little confusing, but that probably could be attributed to the language barrier. Rooms were small (to be expected). Bathroom was small for plus sized people.

Location is great, many eateries within walking distance and shopping street right beside it.

The carpark attendant don't seem to know English & we can't understand his Japanese. He got pretty impatient & rude when we couldn't understand his gestures which didn't help at all.I had pre-booked 3 rooms few months ahead of our trip. Somehow we got assigned 3 rooms all on different floors! Totally defeat the purpose of me pre-booking ahead. The front desk even told us they are full house, so unable to entertain any change of rooms.

The Toyoko inn is a simple, clean, basic hotel. Its main advantage is it is in a really great location with huge undercover shopping malls going in every direction and lots of alleyways with great little eating spots everywhere. It’s close to the Sakuramachi bus terminal and the tram lines can take you to the JR train station. The Castle is only a short walk away as well. The other advantage of this hotel is its affordable price with a free breakfast. The staff are kind and helpful too.

The breakfast dining room was very crowded and couldn’t seat all the hotel customers.

The hotel was in a convenient location, very close to shopping, a variety of restaurants and Kumamoto Castle. The breakfast wasn’t bad and they offered a blend of western and Japanese food. Not a huge selection but the eggs were real. Morning wasn’t bad either.

Beds could be softer. They are extremely firm.

Location was great, walking distance to castle and shopping district.

The service was amazing. The location is great right in the center of downtown with a lot of things to see. They even let me borrow an iron.

None. Everything was fine for me.

Good location, comfortable room.

Parking was a bit difficult but manageable. Have to arrive early to secure hotel parking and if you have a big car, you’ll be asked to park opposite at a shared parking operator.

Good location, clean room and nice staff

breakfast was unappetizing. They didn't serve eggs.

The room got too hot unless I turned on the air conditioner, which shouldn't have been necessary in April

The breakfast was excellent and so is the location. I enjoyed my stay as it's is very central and close to places of interest of Kumamoto.

Location, close to the shopping street and kumamon square

Curtain ceiling is dirty

Good location if you plan visiting Kumamoto Castle and going out at night.

Breakfast could be improved. Especially coffee.

Nice location and near train station

Continently located near shopping & eateries

The rooms I booked were a little too small. Probably got to book a larger one in future.

Great breakfast and good location

- locate in night market- free breakfast

clean and good location

Satisfactory

Location

Non

Very good