3.5 Star Hotel
REF Matsuyama City Station BY VESSEL HOTELS
5-2-2 Minatomachi, Matsuyama, Ehime, Matsuyama, Japan View Map
1/264About
REF Matsuyama City Station by VESSEL HOTELS offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Taxi offerings at the hotel enhance the ease of discovering Matsuyama.Visitors can take advantage of the accessible parking options directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Traveling with minimal baggage is achievable at REF Matsuyama City Station by VESSEL HOTELS, as the hotel's laundromat, dry cleaning service and laundry service ensures your garments stay fresh.Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at REF Matsuyama City Station by VESSEL HOTELS is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and instant tea at your disposal.REF Matsuyama City Station by VESSEL HOTELS offers a hair dryer, toiletries and towels in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. REF Matsuyama City Station by VESSEL HOTELS provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, spa and sauna to rejuvenate your senses.
85 Reviews
- Cleanliness
- 9.1
- Staff
- 8.7
- Location
- 9.2
What Guests Say
- “Very nice room, spacious for a Japanese hotel. Spotlessly clean. Great breakfast buffet, highlighting local produce. Very nice sento.…”
- “Location. Onsen on 3rd floor was nice.”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard Double Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/1Random Room Assigned
- Air conditioning
- Desk
- Free Wifi
- Internet access
1/4Standard Twin Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/4Double Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/1PREMIUM,TWIN - Non-Smoking
- Air conditioning
- Internet access
- Nonsmoking
1/4Single Standard
- Air conditioning
- Air purifier
- Alarm clock
- Bath or Shower
1/4Deluxe Twin Room - Non-Smoking
- Air conditioning
- Air purifier
- Alarm clock
- Baby Cot
1/4Deluxe Room for 3 People
- Adapter
- Air conditioning
- Air purifier
- Alarm clock
1/4Single Room for 1 Person - Non-Smoking
- Air conditioning
- Air purifier
- Alarm clock
- Bath or Shower
1/4Single Room with Shower
- Air conditioning
- Air purifier
- Alarm clock
- Bath or Shower
1/4Deluxe Room for 4 People
- Adapter
- Air conditioning
- Air purifier
- Alarm clock
1/1Room with Shower - Single Use, Non-Smoking
- Air conditioning
- Air purifier
- Alarm clock
- Bath or Shower
1/4Superior Twin with Extra Bed
- Air conditioning
- Air purifier
- Alarm clock
- Bath or Shower
1/4Superior, Guest room, 2 Twin/Single Bed(s)
- Air conditioning
- Air purifier
- Alarm clock
- Baby Cot
1/4Deluxe Quadruple Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/4Deluxe Twin Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/4Standard Twin Room for 2 People Non-Smoking
- Adapter
- Air conditioning
- Air purifier
- Alarm clock
1/4Triple Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/4Standard,Double - Non-Smoking
- Adapter
- Air conditioning
- Air purifier
- Alarm clock
1/4Superior Twin Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
1/4Economy Triple Room
- Accessible by lift
- Air conditioning
- Air purifier
- Alarm clock
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What Guests Loved
Based on 85 reviews
Pros +
- Very nice room, spacious for a Japanese hotel. Spotlessly clean. Great breakfast buffet, highlighting local produce. Very nice sento. Useful location next to the station, many restaurants very nearby. Friendly and very helpful staff. Nice amenities and free welcome drinks and ice cream. Good climate-friendly initiatives, kindly and clearly explained (reduced cleaning, amenities only on-demand, no bottled mineral water). Car park nearby (1000 yen per day for hotel guests).
- Location. Onsen on 3rd floor was nice.
- This is a business hotel located right in front of the station, though it can feel very crowded most of the time.
Cons -
- The double room is very small, elevator is so slow, breakfast dining was good but it was just too crowded; we felt the hotel pack too many guests for the size of their hotel.
- the bedding was quite shocking. There was no proper bed sheet—only a mattress cover. The typical mattress cover material felt slippery and uncomfortable compared to cotton sheets, making it hard to sleep comfortably.Additionally, when the heater was turned on, there was an unpleasant smell.Ah, There are only two elevators, and we constantly had to wait. During checkout time, the elevators were often full from the upper floors, so we missed them two or three times. I’d strongly recommend allowing extra time in your schedule when checking out.
- The bathroom was a bit on the small side and the water would suddenly get hotter on and off when showering.
Very nice room, spacious for a Japanese hotel. Spotlessly clean. Great breakfast buffet, highlighting local produce. Very nice sento. Useful location next to the station, many restaurants very nearby. Friendly and very helpful staff. Nice amenities and free welcome drinks and ice cream. Good climate-friendly initiatives, kindly and clearly explained (reduced cleaning, amenities only on-demand, no bottled mineral water). Car park nearby (1000 yen per day for hotel guests).
Location. Onsen on 3rd floor was nice.
The double room is very small, elevator is so slow, breakfast dining was good but it was just too crowded; we felt the hotel pack too many guests for the size of their hotel.
This is a business hotel located right in front of the station, though it can feel very crowded most of the time.
the bedding was quite shocking. There was no proper bed sheet—only a mattress cover. The typical mattress cover material felt slippery and uncomfortable compared to cotton sheets, making it hard to sleep comfortably.Additionally, when the heater was turned on, there was an unpleasant smell.Ah, There are only two elevators, and we constantly had to wait. During checkout time, the elevators were often full from the upper floors, so we missed them two or three times. I’d strongly recommend allowing extra time in your schedule when checking out.
The front desk staff were helpful and professional. We were particularly impressed by the staff serving the breakfast who were all very courteous, friendly and hardworking constantly replenishing food and collecting the used dishes. The room was made up and cleaned well every day. The location of the hotel is excellent being right next to the Matsuyama City tram station. Our room had a fantastic of the street leading to the tram station and we could even see the Matsuyama Castle from our room although part of the view was blocked by antenna on top of the building across the street.
The bathroom was a bit on the small side and the water would suddenly get hotter on and off when showering.
Location, breakfast, nice design features in rooms
Smell in carpet, smallish rooms, train station noise
the location is great just next to the Matsuyama city station and the Tram station; we can easily start to explore the whole city. The breakfast is also great; the food line represented the remarkable local product. The breakfast room also has a great view of the city
There are no parking lot nearby, it a bit confused when you were new in the city, anyway it is manageable!!also, the breakfast period is a bit too short, need to enjoy more time
Breakfast was great with lots of delicious food choices. The check in was quite slow and at times you have to wait quite a long time for one of the 2 elevators. The bed was quite hard, but okay but we were only given one pillow each. For the price of the hotel I would have expected 2 pillows. A clean hotel with helpful staff, but maybe for the price i would have expected a bit more comfort in the bedrooms.
Size/quality of bathroom towels, extra pillows, more elevators.
Location
No access to coffee machine in the morning. Convenience store was available next door.
Breakfast, free ice cream, size of room, bathroom layout.
Very little interaction with staff. Taking shoes off in the room - there should be a stool provided to do this. It was not clear which train station to go to. No information about the local area was provided and it was hard to find restaurants for dinner. Weird bottom sheet on bed.
Better than expected! All the facilities are well maintained, the only down is the elevator is kinda busy. Make sure you leave extra time to go out. They use the parking next to the rail which is convenient.
The bed was too hard.The breakfast buffet was impressive and quite cheap for the variety of local dishes. I highly recommend it.
Great location, easy check in and out, friendly staff.
Very small rooms. Beds are so uncomfortable. Rock hard mattresses that are like sleeping on the floor. No sauna for women and only a steam room that isn't hot. Can't use the onsen if you have tattoos. Nowhere to store your stuff or unpack in the rooms.
Central to sights, property had great Onsen. Excellent location to castle, Dogo Onsen and gardens, Ehime art museum and shopping.
Beds were a bit hard.
The room is very clean and bed is comfortable. The public bath is very spacious as well. Besides, the location is pretty good, just at the center of the city and easy to walk around.
Excellent location (right next to city station, tram station, bus terminal and also shopping precinct) and rooms are newly built and in great condition. Lots of great little extras to love at this place, the third floor has an onsen (men's and women's seperate, but you can reserve for a family group), and also an anime library with massage chairs. The second floor (reception) has free soft drinks after 2pm and free ice-cream after 7pm... brilliant! Good buffett breakfast with 6 different kinds of Mandarin juice to try (given the area is famous for Mandarin farming). We stayed in a deluxe quadruple room with 2 kids, the room had an alcove with 2 futons where the kids slept. Highly recommend for families!
Located at the heart of Matsuyama (above the train station). The room was well designed, small but perfectly formed with a good style.
There was a discrepancy with the local parking arrangements where we paid more than we were expecting (cash only).
Clean rooms, ours overlooked the castle, and amazing hotel facilities. The public onsen was quiet and well equipped, with every toiletry possible and lots of towels. There is free soft serve and welcome drinks in the lounge, and coffee. We did not book breakfast but it looked good. Would definitely stay again.
Super nice and modern hotel. Also had a very well maintained and clean public bath. Very convenient location right next to Matsuyama City Station and easy access to the castle, good coffee, restaurants and shopping streets.
It was centrally located. The breakfast was excellent! The staff was great. There is an airport bus right outside the rntrance..
We could have used a 2nd pillow, but I didn't ask, so I might have been able to get one.
Very convenient location right above the City rail station (not the JR station) and adjacent to tram/bus terminus. Comfortable night for 4 adults in a quad room. Brilliant breakfast - lots of fresh local produce including sashimi, 3 different varieties of fresh orange juice, etc - many different options. Overall a great stay!
Amenities & Policies
Amenities
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
- On-site accessible restaurants/lounges
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
- Kids facilities
General
- Adult Only
- No Smoking Rooms/Facilities
- Couples only
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
【Room cleaning】brFor guests staying 6 nights or less brIf guest wish to have your room cleaned, please inform the front desk by 10:00AM on the day of your stay. If guest do not notify us, we will provide towels and mineral water at the door of your room every day and the room will not be cleaned.brFor guests staying 7 nights or morebrIf guest wish to have your room cleaned, please inform the front desk by 10:00AM on the day of your stay. If guest do not wish to have your room cleaned, we will still clean your room once a week. We will provide towels and mineral water at the door of your room every day except on cleaning days. br/ If the name on the guest's passport is different from the name on the reservation, we may not be able to accommodate you. We apologize for the inconvenience, but please make sure to register the full name of the guest on the reservation as it appears on the guest's passport. If you did not register the guest's name at the time of reservation, please change the guest's name on the confirmation page of the reservation details.We prohibit the resale of reservations to others, or any reservation activities deemed for commercial purposes.
Location
5-2-2 Minatomachi, Matsuyama, Ehime, Matsuyama
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