Mercure Campinas

really great selections of fresh fruits and breads and meats and cheeses and SWEETS !!! Oh my God !

The room, breakfast, staff

Pool needs to be cleaned!

Good location and breakfast.

I ask for room invoice more than 10 times, email, app, calls, still no feedback yet.

Good facilities

Cleanliness in the swimming pool. Gym in need of maintanance. Long lines for check in and for check out

Friendly staff and restaurant personellafternoon buffe was good.

Location : Barely any restaurants or bars in the areaAC : AC was not possible to turn down to the level that its not blasting soundwise.Pool: Did not seem to be cleaned for a while

Very convenient location (in the city but close to highway). Nice bed and shower. Housekeeping very friendly.

Front desk wasn’t welcoming or friendly. Facility is a bit decadent

friendly staff

sauna didn’t work

convenient located nice breakfast nice dinner good location

hard to find as address in Google brings you to a different hotel with all one way streets navigation gets challenging

Early check in, important after a long flight and early landing. Great no fuss check in. Great breakfast and great value for money. Easy wi- fi connections. Wounderful shower.

No complaints.

valet parking, bed comfort and safety.

service, bathroom, breakfast, maintenance, towels and cleanness.-requested crib and it wasn’t ready when we checked in-receptionist didn’t mention the lack of hot water for the first hours of stay (I had to give my baby a cold shower)-plumbing needed maintenance too, bathroom was always wet.-shower door was noise and heavy. I couldn’t keep it open to give my baby a bath-shampoo was empty and never replaced. there were small tubes in the bedroom, but not in the shower, where you need them.- my aunt lost her wallet in the elevator, someone found it and took to the front desk. They identified the owner, but did not contact us until we came to ask. we had searched for a long time unnecessarily. -restaurant was closed for some reason on the first day and we were told to go to the ibis one.-towels are the thinnest, bad quality.-pool was dirty, I saw guests cleaning it themselves

My kindle paperwhite was stolen. My clothes, glasses, contact lenses, tooth blushes were taken away in the night and ret

large bedroom with good shower and comfortable bed.

Air conditioning was a tiny bit noisy

Nothing, really plain hotel.

They charged me for parking my motorcycle and then told me to leave it in a corner where the service charts were. Obviously no care for other people property. When I told this to the recepnionist she told me there was nothing they could do about it.

Nice hotel with good pool. Rooms was spacious and clean

Not able to open the window in the room.

very bad internet, pillow totally unconfortable, toilet with loud noise after flushing

reception was not friendly, not able to solve our wi-fi poor connection

Garage and size of the room

Reception person no experience

Good

The restaurant was closed when I arrived. I had to call an uber foods to get some delivery. Restuarant should be always open at a place like this, at least with some minimum menu. The guy at the rection was very friendly to help to order the food.

Breakfast was very good and location as well.

I had the opportunity to stay at Mercury in Belo Horizontal city and it was amazing the building itself, facilities and the room was epic! Marble everywhere and it was also very spacious, so considering we are talking about a 4 stars Hotels, I actually expected more of Mercury Campinas, but in general it was ok.

Old, hairdryer doesn’t work

Breakfast

People