Okayama Washington Hotel Plaza

Breakfast was great. As we were travelling North to Matsue we could leave our luggage for 2 days until we came back. Staff were very friendly and helpful.

There were no complaints.

Great location close to transportation, restaurants, bars, shopping mall and touristic sights. You can leave your suitcase at the front desk if you arrive early. Staff were friendly and spoke English, which was helpful to me. The elevators feel safe because you need to scan your room key in order to use them.

The hotel and the rooms need a refurbishment because everything looks and feels very worn and dated. The reception area is a mirror palace. The blinds in the room are old-school wooden sliding shutters. The furniture is scuffed and has damage everywhere. The AC is Central, so you can only control the air flow but not the temperature. The bathroom drains smelled badly. And to top it all off, I woke up at 6am thinking something was on fire but turns out it was super intense cigarette smoke coming from either a neighboring (non-smoking) room or the hallway. It lasted a long 15 minutes and was enough to put me off staying here again.

Close to the train.

Very bad washing machines. Took 4 hours to wash and dry not including the money it cost

Nice and clean hotel. Friendly and helping staff. Good to explore the city from there. Lot‘s of shops, restaurants, snd small streets with Sakura around. Tram is also going from the main road in front of the hotel, so very convenient.

The location is superb

The room can get warm. No a/c yet but heater still due to cold season.

Great location, very near Okayama station. You can reach the castle and garden by walking for about 15 min. They provide the usual amenities, coffee, tea. Even if the hotel was at the main street, it wasnt noisy at all. There were lots of konbinis, restos and fastfood around the area. I would stay here again if I come back to Okayama.

The room could get warm, so had to open the window to let some cool air in. There was a temp control in the room but it was a heater presumably bec it was still cold season.

Good location. Comfy beds.

There is a mismatch between the hotel's policy for children and those on booking.com. This led to a disagreement about the price to stay (we had paid upfront with booking.com). We eventually came to an agreement but the kids were not allowed to have the included breakfast. They didn't miss much as the breakfast was sparse and cold. The hotel would have been great in it's day, but it is looking very tired in 2025. We got the feeling they were cutting costs at every opportunity. I recommend staying somewhere else.

Location is near station and the shopping street is just across the traffic, how we wish we could have more timeBreakfast is good with varietiesReception is at 2nd floor but no issue, there is escalator and elevator

Nope!

Location and cheap price.

tbh not so clean. Especially the first time when I got into the room, I smelled a little stinky.

Location, clean

The pillow was very hard and there was only one.

The convenience hotel provided when we went for 1 night stay at an Onsen Hotel and return the next day, by keeping our luggages which allowed us to pack lightBreakfast was sumptuous with varieties

Nothing!

The location of the hotel is not far from Okayama Train Station, which is reacheable by walking about 10 minutes. Near hotel is also full of eateries and also many night clubs and shopping destinations. The price of the room is affrodable.

The hotel room is very standard, needs to be refurbished due to old style decoration. The staff in the hotel should be improved to the next level in welcoming hotel guests.

I liked the pillow in the room. It has two options. You could choose a firm one or soft one.

The elevator that takes you to the floors with guests rooms can be accessed from the street outside. That means anyone could be wandering around on your floor. It didn’t feel safe. They need better security when it comes to who can enter the hotel.

Location is good. 5 minutes from station

Very basic facilities, no lounge

The location is good. It’s near the central area of Yokohama.

My room has some kind of bad smell which is hard to bear…

Great staff and location. Excellent breakfast.

No complaints

Very convenient location near station lots of shops

Free breakfast

The hotel is very close to the train station and very good for day trips/ arrival or leave by train. There are also many izakayas, restaurants and lovely cafes near by.

Good place, very central ... a bit old fashion

We can hear the light making noise just in front of the hotel

I liked the location. Other facilities were not bad too!

They didn't serve brush and toothpaste, I wanted room air freshener but I didn't get it. They said it was inside, but I didn't find it anywhere inside. Also, I expected more from the receptionist, but I didn't see smiles on her face to be honest.