Business Hotel TenTen

Location, convenience, privacy, amenities

Bed was extremely hard

Location is okay, 15-20min walk from center but very well connected.

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The room was small but clean. All reasonable. Staff was friendly and let me get into my room early.

During my stay the WiFi had no internet access. I notified 3 different staff members that I could find (the reception does not have staff), one cleaning lady actually made a call and told me it will be fixed but during my stay of three nights it did not get fixed. A business hotel that doesn't provide internet is... well....

I like the location and cleanliness of the room. I encountered an issue with the room I was initially assigned; the door would not lock from either the inside or the outside. After contacting the manager, she promptly came to inspect the problem and, without hesitation, moved me to a new room. Her quick response were greatly appreciated, and also the efforts to communicate in English.

I would like to share my experience during my second night at the hotel. A group of guests, who appeared to be a family of Chinese visitors, were causing a considerable amount of noise well past midnight. They were laughing loudly, using the hairdryer, talking at an exceptionally high volume, and frequently moving from one room to another. It seemed their rooms were assigned directly across from each other.Every time they entered or exited their rooms, they would slam the doors forcefully, as if they were intentionally making noise. At first, I only opened my room’s door to signal my disturbance but chose not to express my frustration directly. However, by the time it was 1:30 AM, I could no longer tolerate the situation and decided to approach one of their rooms. To my surprise, their door was left wide open, and they appeared to be drinking something.Although they briefly apologized when I addressed them, the noise continued shortly after. This entire incident can be verified by reviewing the security camera footage installed on the fifth floor.My suggestion to the hotel management is to consider placing advisory signs requesting guests to maintain quietness after 10:00 PM, with clear warnings about potential fines for those who fail to comply. This is a common practice I have seen in other hotels to ensure the comfort of all guests.After a long flight from Latin America, I was hoping to rest properly, but unfortunately, this was not possible due to the excessive noise.I appreciate your attention to this matter.

Near the bus stop

No bidet. No heated toilet chair.

Good location, room is a bit small but comfortable enough with amenities and other handy stuff such as hair dryer etc

The absence of staff is a bit concerning. While it makes check-in and check-out really easy, if there is any trouble with your room, you are pretty much out of luck.

The hotel is small but comfortable. I stayed for 5 nights and though the space was limited, I found it rather cozy and perfect for my needs. The bathroom was cleaned thoroughly every day.

Doors are very flimsy so you hear everything from the corridor. Would be good to have microwaves in each room.

It was cheap and easy to find.

The room was very small and there was nobody at reception.

It was clean and your room gets cleaned everyday for free if you want. In general i had a good stay and got to enjoy Okayama comfortably.

The smell when i first got in the room. It smelled like children’s clay….

The location is very good, a bit out of the center but not too far.. it's quite cool inside and spacious

There was no drying rack but listed.. there is no staff.. the building is very dated and smells bad.. loads of stains on the floors and they ask seriously money for it.. I left after the first night because of my heavy backpains. Turns out a 4star hotel was cheaper

?We didn't like the hotel at all.

We can't believe that is a hotel, the hotel name is not illuminated on the street, so it is very difficult to find it, no people at the front desk, no service, the room light not enough so dark, , too noisy, too small toilet, we will not choose this hotel again and wouldn't recommend to our friends, very bad.

Poor

It was cheap so I wasn't expecting much, but I didn't realize the designated smoking area would be on the same floor as the rooms, which meant that every room would stink of smoke every time anyone decided to smoke. This is only a good hotel if you are a smoker.

The room had a kettle and a hair dryer and a microwave on the corridor. It was small but clean and had shower amenities and the bed was comfortable.

We saw no staff other than the cleaning lady for our whole stay there and weren't comfortable leaving our keys at reception with no-one to store them safely. The window was sealed shut which made the room quite stuffy. Its a fair distance to the train station if you are carrying bags.

It was cheap accommodation and what you would expect for the price. Front desk staff was friendly but didn't speak any English so some Japanese knowledge is needed.

The room had a smell of sweat that lingered unless you had the AC on. It made me think the rooms were not cleaned well as this seems like something that could easily be fixed. Fine for 1 night but probably wouldn't stay longer.

No one at the at the lobe at all all the time, carpet at the corredor need be change, wall paper in the room is complete

The bedroom smells too much a cigarette

Location is near a bus stop which has frequent bus to train station Nice and friendly staffClean and comfortable room

I was unfortunate to arrive without staff in front desk to arrange check-in (4PM). They write a phone number for contact but my phone is roaming. Finally I have to use the public phone against the street to contact.

Inexpensive, beds were comfortable when shoved together.

Small, too warm (water and room)

- The rate is quite cheap- The hotel is just in front of the bus station. Train station is nearby ad well- The room is neat

- There was no one in the front desk- Drinking water was almost empty that time so I had to buy from the outside

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The room was not clean. There was a very strong smell of sweat when I entered the room, which wouldn't go after I opened the window and came back hours later, and the toilet seat had definitely not been cleaned properly. Then, noisy, a group of people started talking very loudly in the corridor in the middle of the night (not the hotel's fault but still not helping with the experience...). Location is also not ideal.

the size of the apartment

noisy outside and didn’t see a single member of staff, either at check in or check out… or when the fire alarm went off at 4am!