4.5 Star Hotel

Shangri-La Lhasa

19 Norbulingka Road, Lhasa, Lhasa, China View Map

$157 nightly

includes all fees

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Shangri-La Lhasa1/164
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Shangri-La Lhasa

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About

Shangri-La Lhasa provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Lhasa. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel.The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with air conditioning for a more pleasant stay.Selected rooms offer in-room amusement like television as a source of entertainment for guests to enjoy.Rest assured, quenching your thirst is not a concern with mini bar available in select accommodations.Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Shangri-La Lhasa as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment.Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment. Throughout the day, engage in the entertaining activities available at Shangri-La Lhasa. Unwind and conclude each day delightfully by stopping by massage, hot tub, steam room and spa, ensuring a soothing experience.Unwind by the pool at hotel and cherish a leisurely moment.Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

13 Reviews

8.9Very Good
Cleanliness
9.0
Staff
8.8
Location
9.2

What Guests Say

  • “Very pleasant staff.Lower level Chinese restaurant was excellent despite that staff was not very attentive and we needed to be patient…”
  • “Breakfast choice was very good.”
Show 13 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Hot tub/Whirlpool
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Room Options

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Exclusively for Priceline members Details

One Bedroom Deluxe Apartment1/4

One Bedroom Deluxe Apartment

1 Double

  • Air conditioning
  • Closet
  • Hair dryer
  • In-room safe box
Horizon Club King Room with Potala View1/4

Horizon Club King Room with Potala View

463 sqft • 1 King

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Air conditioning
Deluxe King Room1/4

Deluxe King Room

463 sqft • 1 King

  • Accessible by lift
  • Accessible toilet
  • Air conditioning
  • Alarm clock
One-Bedroom Apartment1/4

One-Bedroom Apartment

926 sqft • 1 King or 1 Sofabed

  • Accessible bath/shower
  • Accessible by lift
  • Accessible toilet
  • Additional toilet
Horizon Club Twin Room with Potala View1/4

Horizon Club Twin Room with Potala View

463 sqft • 2 Single

  • Accessible by lift
  • Accessible toilet
  • Air conditioning
  • Alarm clock
Horizon Potala View Room - King1/4

Horizon Potala View Room - King

1 King

  • Air conditioning
  • Closet
  • Internet access
  • Iron and ironing board

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.9
    Very Good

    Based on 13 reviews

    Location

    9.2

    Cleanliness

    9

    Staff

    8.8

    Overall Quality

    8.7

    Pros +

    • Very pleasant staff.Lower level Chinese restaurant was excellent despite that staff was not very attentive and we needed to be patient until someone came.
    • Breakfast choice was very good.
    • Unique hotel with amazing arquitectura and sophisticated decoration.The atmosphere is relaxing and peaceful background nature sounds .The staff is amazing , talented and friendly and well trained The rooms are very top notch!Breakfast room is a treat .

    Cons -

    • The Horizon Lounge was a big disappointment. Selection for breakfast very limited.
    • The breakfast room was overcrowded. The service in the Shang Palace was extremely slow.
    • I wonder if we could have assorted cheese, such as a Brie or a manchego !
    Business Traveler (2)Solo Traveler (14)Traveling as Couple (14)Family with Young Children (4)Family with Teens (1)Senior Traveler (1)Group Traveler (11)Total (18)
    10GeorgePosted on: 10-14-2025

    Very pleasant staff.Lower level Chinese restaurant was excellent despite that staff was not very attentive and we needed to be patient until someone came.

    The Horizon Lounge was a big disappointment. Selection for breakfast very limited.

    9GeorgePosted on: 10-7-2025

    Breakfast choice was very good.

    The breakfast room was overcrowded. The service in the Shang Palace was extremely slow.

    10pauloPosted on: 10-2-2025

    Unique hotel with amazing arquitectura and sophisticated decoration.The atmosphere is relaxing and peaceful background nature sounds .The staff is amazing , talented and friendly and well trained The rooms are very top notch!Breakfast room is a treat .

    I wonder if we could have assorted cheese, such as a Brie or a manchego !

    9GracePosted on: 4-23-2025

    The room i was given was comfortable and well appointed. I can see the Potala Palace in the distance. Appreciate the daily fruits, water and 2 portable oxygen canisters provided daily. The humidifier and oxygen machine was very much appreciated. Staff are friendly, and tries their best to help/understand what is asked of them - one even had used a “translator” to be able to communicate in english. Efforts appreciated. Noted that a lot of the staff are fluent enough.

    10SebastianPosted on: 6-1-2024

    Everything, great rooms, spa, pool, restaurants

    We loved everything

    9晶Posted on: 1-12-2024

    breakfast is OK and the staff in buffet is kind. The location is perfect, it takes 3-5mins walk to Tibet museum and norbulingka. And if you want you can go to Potala Palace by walk. The hotel has good view of Potala Palace

    3EvonlppPosted on: 4-21-2023

    感謝 GM Claudia Lee, 為我們房間悶熱房間作出改善

    The hotel is old, just like any other 5 stars in Lhasa. Hotel staff are not very attentive. Room temperatures are not comfy for our stays. Luckily, hotel GM resolved the problem. We checked out at 4 am in the morning to catch our flight. Much appreciated to pack a simple breakfast for us on the road, but why do they choose a whole MANGO, an apple, and peal for breakfast?

    9HussainPosted on: 12-4-2024

    Classy hotel with all amenities

    Option to eat breakfast a la carte was not available. Only option was the buffet.

    9cecilPosted on: 11-4-2024

    Good facilities

    Lifts were stuffy

    9AndrewPosted on: 5-20-2024

    Extremely stylish and everything in good order. Danny the manager was extremely helpful. He couldn’t have done more for us!

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Indoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Kitchen/Kitchenette
    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 0 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Baby cot is not available at the property. br/ Children between 6-10 years of age will be charged half the adult price for breakfast when using existing bedding. br/ There is an additional meal charge for children. Please contact the property directly for more information. br/ BR For guests who booked Horizon Room, property offers happy hours from 05:30 PM to 07:30 PM. BR For guests who booked Horizon Room and staying from February 11, 2021 to March 14, 2021 , property offers buffet dinner at Altitude Restaurant, dinner is served from 06:00 PM to 09:30 PM.

    Location

    Shangri-La Lhasa

    19 Norbulingka Road, Lhasa, Lhasa

    Discover the AreaLhasa

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