Pearl Courtyard

location for religious purpose.

we were called in middle of night to get back the hair dryer because somebody has emergency. we were woken up for hair dryer! Breakfast buffet had slim picking.

Location is close to temple, thats the only bonus!

Rigid timings and badly maintained property

Rooms are spacious enough. Hotel location is in center of the temple area.

Room price is very costly . 30,000 INR for Junior suite is beyond imagination. Which surpasses even 4 star hotel rent.

Location

Rooms and washroom are too small for the price.

The location

The rooms had insects on the bed. The kettle was overheating and the ac was not working. When asked about both, the staff just informed that’s how they work. Room has a very musky smell. Was asked to make full payment on the on or before check in. Does not meet any expectations of the 4 star hotel it claimsTo be or the price charged. The noise of the streets were heard in the room though the room was on the 4th floor.

Location is outstanding - about a 10-minute walk to the ghats. Beakfast was fine. Service was ok.

For the price (almost $200/night), and the hotel's self-proclaimed 4-star rating, the room was atrocious. It was extremely worn, not maintained and one corner smelled of urine. I would not recommend staying here for this price.

location was good as the property is placed in the centre of the city, however the cleanliness in the restaurant is not upto the mark and food was partially available with delayed service

Bin was kept in the entrance for the food disposal which was too clumsy and uncomforatble at site for a clean ambience required inside restaurant

Room size is very good and location is perfect for ghat visit and exploring the street

Nothing as such, but seemed overpriced

Food quality and location

Too noisyc

The location was very near and the hotel rooms were neat . Some rooms were small but very neat . The service and staff was very good. Very humble staff .

The rates were very high

The restaurant was very good But the staff uniforms were not clean and presentable Very dirty

The rooms with no ventilation Also bathrooms are very small and deceptive from pictures The towels are very worn and scary to use

Good location

Charged for a night I didn’t stay. My flight was cancelled and I informed the hotel in good time, but they insisted I pay for the unstayed night.

Not recommend anyone to stay at this exorbitant price

Nothing parking facility, no good service , rates is exorbitant high

Cleanliness

Geyser was not working during our stay. We were provided hot water in buckets by the hotel staff.

We kept waiting for room because of some maintenance work. Room check in time is 1 pm. We reached hotel at 2:45pm still kept waiting for room for 40 min. We were given standard room. Room size , ceiling height , outside view was disgusting

Only the location which is walkable from the main ghat.

Rooms are not even 10 square metres, while it is claimed that they are of 20 square meters. Room had no window, the handle of water heating cattle provided came off while pouring and hot water flowed on my hands. Awful food, some of the items were stinking and gone sour. Unresponsive and untrained staff. Ridiculously misrepresented room size and ambiance. Highly overpriced for what is provided. Unfair trade practice.

The staff were all very attentive, friendly and helpful. The location is great for walking to the river and around the old town.

Not that clean or updated, breakfast options were limited.

The reception looks good.

The first thing after providing personal information about all guests, they had us pay the second half of the amount. Then they showed us the room, we were appalled by the musty smell. One of the walls was damp. The bathroom wasn't clean and windows were filthy. They didn't have other rooms available for the first night, so they sent staff to dry the wall. We simply could not sleep there and chose to find another hotel. They refused to make a full refund however we didn't sleep there. If you care about your health, don't stay at this hotel.

Only the location is good but you can find better in the same location for alot cheeper better price and they won't scam you like they did.

I am extremely disappointed and frustrated with my recent stay at this hotel. The pictures on their website were utterly misleading, showing spacious, well-lit rooms, but the reality was shockingly different. I paid a hefty sum of 24.5k for two rooms for a single day, and to my dismay, one of the rooms lacked even a basic amenity like a window. The rooms were claustrophobically small, with linens that were not only unclean but seemed barely maintained. The bathrooms were marginally larger than what you'd find on an airplane - a stark contrast to the luxurious portrayal online. The value for money here is abysmal. You can easily find flagship hotels offering far superior accommodations at a lower price. Adding insult to injury, the hotel's management displayed blatant dishonesty. I had a surplus from the deposit made and had arranged to collect it at checkout. However, in a clear act of deception, they insisted that I use it in their restaurant, fully aware that my tight schedule wouldn't permit it. This hotel is nothing short of a scam, capitalizing on false advertising and deceitful practices. I urge everyone to save their money and avoid this establishment at all costs. It's an absolute rip-off and a disservice to the hospitality industry.

Location is the only main advantage. Staff are good and well trained

The quality of rooms & facilities are sub standard when you are paying such a high price. Breakfast is pathetic.